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Mtn View Chevrolet - Service Center

Chattanooga, TN

4.3
248 Reviews

248 Reviews of Mtn View Chevrolet - Service Center

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June 03, 2016

oil change/tire rotation excellent service didnt wait too long and everyone was friendly AN helpful GREAT CHEVY DEALER AN SERVICE STAFF HAVE NO PROBLEM GOING BACK TO THE DEA More

by ROBERT5857
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna Crews, Shaun Emery
Jun 06, 2016 -

Mtn View Chevrolet responded

Thank you for giving our service department a chance! You mean a lot to us!

June 02, 2016

Great Service I went in at the end of the day just to price replacing my rear wiper. Not only did I get the price, but they went and replaced the wiper. While I w More

by IMAFORDGYRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Perry Freeman, Michael Ledford
Jun 06, 2016 -

Mtn View Chevrolet responded

Thank you for leaving us a positive review! It's great to know you had a satisfactory experience with us. Happy customers are the best kind of customers.

June 02, 2016

Slow! Went for an oil change and the dealership preformed additional recall services without my prior authorization. End up waiting for 3 hours and missing More

by moeqco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Ledford
Jun 06, 2016 -

Mtn View Chevrolet responded

Thank you for bringing this to our attention. We'd like to speak with you and learn about your experience with our service department in further detail. Please contact our manager Jimmy Clark at (423) 266-0181. Thank you.

June 01, 2016

Amazing service I didn't purchase my 2016 silverado from Mtn.View but the service dept. Treated me like if I did, even though I was doing a GM warranty service visit. More

by HYDRANTINCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avid roach, Michael Ledford
Jun 02, 2016 -

Mtn View Chevrolet responded

Thank you for choosing our service department to take care of your vehicle! We're very happy to learn that you received the service and experience that you deserve. Let us know if there's anything else we can do for you!

June 01, 2016

#1 Chevy dealer with the BEST service staff! From the time I arrived by wrecker with my car after the engine failed, Jamie and everyone in the Service Dept was great to work with. Knowledgeable More

by KAHERN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
Jun 02, 2016 -

Mtn View Chevrolet responded

Thank you so much for the 5-star review! We appreciate your business and would love to see you come back. Let us know if you have any questions or further comments!

May 25, 2016

Best dealership and best service! I am always 100% satisfied with my experience at Mountain View! The service team is always ready to greet you and get you everything that you need! Yo More

by hayl2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
May 25, 2016 -

Mtn View Chevrolet responded

Thank you so much for choosing Mountain View Chevrolet! We are glad to hear that your experience was a great one and we hope to see your friends soon! Come back and see us again in the future!

May 25, 2016

They did great with my car but why does it take so long They people were nice and the waiting area was nice and all but it took hour and a half and I had an appointment for 2:30 and didn't leave till 4pm More

by stuffy1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
May 26, 2016 -

Mtn View Chevrolet responded

Stuffy, Thank you for the kind words and for choosing Mountain View Chevrolet. Our service department is very thorough and wants to make sure that your vehicle is in tip-top shape before you take to the road again. We hope to work with you again soon!

May 23, 2016

Always professional and friendly! I always have a great experience when I get my car serviced. The staff is friendly, professional and the service is done while I wait. More

by bart2545
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Montgomery
May 23, 2016 -

Mtn View Chevrolet responded

Thank you for continuing to choose Mountain View Chevrolet for your service needs, bart2545! We are so glad that we continue to have the opportunity to work with you and your vehicle. Come back and see us again soon!

May 20, 2016

Bad communication I brought my vehicle in for routine service and a check engine light concern. Was only supposed to be in shop for a few hours. A few hours turned in More

by TCOOPERCARNES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamie Harris
May 20, 2016 -

Mtn View Chevrolet responded

We are so sorry to hear that you feel the communication on our end was lacking during your recent service experience. We'd love to discuss your visit with you and speak to you about what we can do to improve. Please give Jimmy Clark a call at 423-266-0181. We look forward to speaking with you.

May 17, 2016

Oil Change the service team was nice and informative with suggested preventative maintenance tips. My vehicle was ready in a timely manner and I was surprised to More

by Christiepetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2016 -

Mtn View Chevrolet responded

Christie, thank you for your positive review! We are happy to take care of your vehicle needs. Our goal is to make sure that you feel comfortable! We are always happy to give you vehicle tips, please feel free to reach out with any additional questions. Have a great rest of your week, and thanks for being part of the Mtn View Chevy family!

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