Back

Mtn. View Ford

Chattanooga, TN

4.7
2,378 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
Contact Dealership

301 E 20th St

Chattanooga, TN

37408

Directions

By Type

Showing 2,378 reviews

March 19, 2022

Extremely satisfied with our sales person, John Goodwin. He's very knowledgeable concerning all vehicles on their lot. More

by BrianOliver2105
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2022

Dealership was professional and courteous and made my buying experience a smooth transition A to Z.john Greene was my salesman and worked dillingently to meet my expectations. More

by Mjhawn1957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes, Joey Killingsworth, Tessa Coffey
Mar 20, 2022 -

Mtn. View Ford responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 17, 2022

Chris Yancey was helped each step of the process from securing the vehicle to signing the paperwork More

by BobbyB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassie Stillwell
Mar 19, 2022 -

Mtn. View Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

March 17, 2022

Johnny McKibben was great! He kept in contact with me through the entire process of ordering a new vehicle and made the whole process simple. Would definitely buy from him agai More

by Tommy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica
Mar 19, 2022 -

Mtn. View Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

March 16, 2022

Chris Yauncey was very helpful. He guided us through the process and helped us get our dream car. Would buy from him again! More

by jessicacloud7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

March 16, 2022

Darryl was fantastic. He kept in constant contact about our vehicle order and made the whole process as simple as possible. More

by crichard
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Vaughn
Mar 19, 2022 -

Mtn. View Ford responded

Hi, we're happy to hear you had such a positive experience with Darryl! Please let us know if there is ever anything else we can do for you! Safe travels!

March 16, 2022

My car buying experience was exceptional. Chris helped me get exactly what I was looking for. I definitely will come back for my next vehicle. More

by Sylina2100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassie Stillwell, Brandi Conversica, Craig Beckler
Mar 19, 2022 -

Mtn. View Ford responded

Hi! We're so happy Chris was able to help you out! Please let us know if there is ever anything else we can do for you! Safe travels!

March 14, 2022

Had a great experience, and even though the truck we went there to see ended up not being the one for us, we found one even better. We will definitely visit them for our next vehicle purchase. More

by jbsmith0506
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassie Stillwell, Brandi Conversica, Craig Beckler, Jim Viola
Mar 16, 2022 -

Mtn. View Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 13, 2022

I purchased a vehicle two weeks ago and still haven't received it. I was told by the dealership the car would be worked on by Volkswagen and ready in a week. I have a car payment due in April 2022 and st More

by lkatherineelliott27
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The dealership owner, Craig Beckler, Greg Wilson
Mar 13, 2022 -

Mtn. View Ford responded

Hi, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. We take our customers’ comments seriously so we hope that you’ll contact our Sales Manager, Logan Watson, at (423) 756-1331 or loganwatson@mvauto.com so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

Mar 14, 2022 -

lkatherineelliott27 responded

Great, I will contact Mr. Watson on 3/14/22. 'Thank you for the help.

Mar 28, 2022 -

Mtn. View Ford responded

did we resolve the repair issue to your satisfaction Katherine?

March 13, 2022

Kenny was great to work with. This is the third truck I’ve bought from him and I’ll keep buying from him. More

by djswin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2022 -

Mtn. View Ford responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

...
104
...