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Mtn. View Ford
Chattanooga, TN
2,239 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,239 reviews
November 01, 2021
I custom ordered my new truck and between the Ford email and tracking the progress and the dealer ensuring that the progress made it to me was really neat experience. We had an open honest conversation abou and tracking the progress and the dealer ensuring that the progress made it to me was really neat experience. We had an open honest conversation about the numbers and I never felt like it was a “Shell Game” as I have felt at other places. Justin Lugo took over seamlessly as my original salesman was on medical leave. He had my 5th wheel hitch removed from my trade and he helped load it up himself. Justin’s an Army vet and that service showed throughout the process. He’s been in touch with me since the sale and had a Ford accessory ordered for me. This was my first time at Mountain View Ford and I have already recommended Justin and this dealership to friends. More
by Volfan82
Employees Worked With
Other Employees :
Ron Elliott, Brandi Conversica, Tessa Coffey
October 29, 2021
Everyone in the Dealership were the Best of the Best to deal with! John Goodwin was outstanding as was everyone in the process! deal with! John Goodwin was outstanding as was everyone in the process! More
by BigAl
Employees Worked With
Other Employees :
Brandi Conversica, Tamara Fikes, Joey Killingsworth
October 29, 2021
My salesman, Justin, was an amazing guy and was very knowledgeable and personable. His attention to detail during the entire process was very impressive knowledgeable and personable. His attention to detail during the entire process was very impressive More
by Jasondubendorfer
October 28, 2021
I worked with Justin Lugo to purchase my new Bronco. Lugo made everything so easy. Hands down best car buying experience ever. I’ve bought two vehicles from Mountain View Ford and I’m sure I’ll go back to th made everything so easy. Hands down best car buying experience ever. I’ve bought two vehicles from Mountain View Ford and I’m sure I’ll go back to them again. More
by katieking1214
October 28, 2021
I had a smooth and stress free experience. I love my new car. Thanks Logan and Justin! car. Thanks Logan and Justin! More
by shellbeekelley
October 28, 2021
Absolutely Fantastic! I will definitely be back to purchase more vehicles. Car runs awesome and is very nice. Service and sales representative were very professional. purchase more vehicles. Car runs awesome and is very nice. Service and sales representative were very professional. More
by FunkyH0mosap1en
Employees Worked With
Other Employees :
Bernie Sullivan, Brandi Conversica, Tamara Fikes, Craig Beckler
October 26, 2021
I had a very positive customer experience at Mountain View Ford. The sales representative, Justin Lugo, was very courteous and easy to work with. I am very pleased with the new truck, a 2021 Ford Range View Ford. The sales representative, Justin Lugo, was very courteous and easy to work with. I am very pleased with the new truck, a 2021 Ford Ranger. More
by joadams919
October 26, 2021
Well over satisfied with the service Amber and associates provided me. Very genuine humble people provided me. Very genuine humble people More
by shunzellharris
October 25, 2021
They were great!! It’s like John knew exactly what I wanted!! I am so happy with the service I received and so happy with my new Bronco!! wanted!! I am so happy with the service I received and so happy with my new Bronco!! More
by Condra
Employees Worked With
October 22, 2021
One of the best car buying experiences we have ever had and appreciate how kind everyone was! We will definitely be coming back for future purchases! John and Joey provided excellent service!! and appreciate how kind everyone was! We will definitely be coming back for future purchases! John and Joey provided excellent service!! More
by Zjnn3
