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Mtn. View Ford

Chattanooga, TN

4.8
2,246 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,246 reviews

October 02, 2021

Great experience all around. Amber helped me find exactly what i was looking for when i came in. More

by James m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamara Fikes, Amber Pate
Oct 04, 2021 -

Mtn. View Ford responded

We are happy we could make your experience a positive one! Thanks for your business! Take care!

October 01, 2021

I had called and inquired about a vehicle and set up a time for a test drive. Amber was waiting with the vehicle when we arrived and was very helpful throughout the purchase and delivery process. We were More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Akins, Tessa Coffey, Amber Pate
Oct 04, 2021 -

Mtn. View Ford responded

Hi Steve, we're happy you found our staff to be so supportive during your experience here at Mtn. View Ford. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you for your business and we look forward to your next visit! Safe travels!

October 01, 2021

Josh and the Mtn View Ford team were incredible from beginning to end and with the new 2021 Bronco that was an extensive amount of time. Josh replied to every email I sent over many months, kept me up More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman
Oct 04, 2021 -

Mtn. View Ford responded

Hi David, thank you for your kind review; we are happy to pass along your comments to Josh here at Mtn. View Ford! We are always more than happy to assist you if anything else comes up. Take care!

October 01, 2021

Excellent service and customer attention addressing our needs on short notice. We were very pleased with our experience. More

by Paulpayne6249
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman, Tamara Fikes
Oct 04, 2021 -

Mtn. View Ford responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Mtn. View Ford

September 28, 2021

Mtn. View Ford made my 2 hour trip to their dealership worthwhile. No surprises upon arrival and Billy was great to work with. Very friendly team that listened to what I had to say. More

by Rmas101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Buoymaster
Oct 01, 2021 -

Mtn. View Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

September 27, 2021

My buying experience at Mtn View Ford was overall very positive, and I appreciated Logan Watson's professionalism in managing a last minute hiccup. More

by sjlowy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Mtn. View Ford responded

Hi Sjlowy, your comments keep us motivated and working hard for all our guests! We hope you continue to choose Mtn. View Ford for all your vehicle needs! Take care!

September 26, 2021

Mtn View Ford had a good selection of vehicles compared to other dealerships we visited. We are return customers, and had another great experience! More

by JM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Killingsworth
Sep 27, 2021 -

Mtn. View Ford responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

September 25, 2021

I was treated fairly and respectful The Whole process was smooth I would definitely recommend them to friends and family members More

by Timothy-smith123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pernell Stalling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica
Sep 27, 2021 -

Mtn. View Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

September 25, 2021

Amber and Craig were awesome. I didn’t have great credit mainly because of lack of credit history but they went above and beyond to get me into a truck I wanted instead of forcing me to settle for less like More

by reedr3289
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Beckler, Amber Pate
Sep 27, 2021 -

Mtn. View Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

September 23, 2021

This is the best place I have found to buy a new car. James Stallings is the salesman I always like to work with. He is very helpful and knowledgeable. I have bought several vehicles from this dealers More

by Malcolm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pernell Stalling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Mtn. View Ford responded

Hi Malcolm, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Safe travels!

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