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Mtn. View Ford

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
2,171 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,171 reviews

June 09, 2021

Very easy and nice to work with ! Would definitely go back in the future. Kenny was great and gave me all the info I needed. More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2021 -

Mtn. View Ford responded

Hi David, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

June 09, 2021

I can not say enough how professional the salesman (James S) made the experience of buying a car pleasant. I told him what I wanted and he delivered above and beyond!!!! A satisfied customer. More

by Erica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pernell Stalling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Coffey
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Jun 09, 2021 -

Mtn. View Ford responded

Hi Erica, we're happy to hear you had such a positive experience with James! If there is anything else we can do to assist you, please let us know! Take care!

June 08, 2021

Ron Elliot was my sales person. I drove 2 trucks and bought 1. Ron treated me with dignity and was very helpful with everything. Everyone I met there was great. I recommend this dealership to all and More

by romel_habba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Elliott
Report | Print
Jun 09, 2021 -

Mtn. View Ford responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we can do for you! Safe travels!

June 05, 2021

Everything went smoothly and I am satisfied with my purchase.. people were great! I cant say enough words to express how well things went today. More

by progers4555
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Beckler
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Jun 06, 2021 -

Mtn. View Ford responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Mtn. View Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

June 04, 2021

DO NOT BUY A VEHICLE FROM THIS PLACE MY HUSBAND AND I DO NOT BUY A VEHICLE FROM THIS PLACE MY HUSBAND AND I HAVE PURCHASED 2 VEHICLES OVER $50.000 IN THE LAST COUPLE OF MONTHS AND HAVE HAD ONE COMPLETELY More

by Disappointed
Price
Recommend Dealer
No
Employees Worked With
Logan Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2021 -

Mtn. View Ford responded

Oh no Disappointed. Call me and tell me more on Monday. Direct number to reach me Don Erwin 423-756-1331 ext 3701

Jun 06, 2021 -

Disappointed responded

My husband has been up there and called but all he got was a negative response

June 01, 2021

This dealership is my "go-to" for all my automotive needs. I bought my last car here and have always received friendly, reliable and expert service. More

by dwsjc1964
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Elliott, Tamara Fikes
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Jun 03, 2021 -

Mtn. View Ford responded

Hello, thank you for leaving such a great review and high star rating. We hope you continue to choose Mtn. View Ford for all your vehicle needs! Take care!

May 31, 2021

My experience at this dealership was really simple, they made sure I understood what I was getting myself into. And even continue make sure everything is okay. More

by Ciarra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Beckler, Jeremy Warner
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Jun 01, 2021 -

Mtn. View Ford responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2021

John was awesome to work with. He made the buying process so easy and enjoyable. Everyone at Mtn View Ford was extremely friendly. Thanks everyone! More

by mahamby88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes, Tessa Coffey
Report | Print
Jun 01, 2021 -

Mtn. View Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mtn. View Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2021

Very helpful, friendly, feels like home. Works hard to make the experience easy, painless, knowledgeable and comfortable. Made sure my nerves were kept at ease. More

by Micheal301
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Killingsworth, Craig Beckler
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May 31, 2021 -

Mtn. View Ford responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 28, 2021

Very helpful and willing to work on our budget! Kept us informed the whole way through and had a great attitude.Thanks so much for the great service. More

by WMathis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman
Report | Print
May 29, 2021 -

Mtn. View Ford responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! If there is anything else we can do to assist you, please let us know! Take care!

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