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Mtn. View Ford
Chattanooga, TN
2,247 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,247 reviews
September 23, 2021
This is the best place I have found to buy a new car. James Stallings is the salesman I always like to work with. He is very helpful and knowledgeable. I have bought several vehicles from this dealers James Stallings is the salesman I always like to work with. He is very helpful and knowledgeable. I have bought several vehicles from this dealership and keep coming back because of James and very competitive pricing. More
by Malcolm
September 20, 2021
I can not leave a review yet because I’m sure my minor problems will be resolved. Then I will post my thoughts on your service. I look forward to being able to post a favorable review and doing more busin problems will be resolved. Then I will post my thoughts on your service. I look forward to being able to post a favorable review and doing more business. I now feel what I have is it. I’m happy with John’s response to my issues. I feel he is an asset to your company and will buy from him again More
by Neilcartersr
Employees Worked With
John Gordon
September 19, 2021
Lawton’s knowledge and easygoing approach made buying this truck a great experience. Everyone was friendly and helpful everywhere I turned. this truck a great experience. Everyone was friendly and helpful everywhere I turned. More
by Dkent
September 15, 2021
Great staff. Patrick was fantastic. Love the car I bought and they were fair about my trade in. and they were fair about my trade in. More
by jtugman
September 14, 2021
Good service. Finance manager added a few services that I didn't need but they cancelled them upon my request and gave me credit. didn't need but they cancelled them upon my request and gave me credit. More
by jefferchul
September 08, 2021
It was the most pleasant experience that I have ever had buying a vehicle. John Gordon was great to work. It was super fast from the time I got to the dealership till I was signing the papers!! I will tell buying a vehicle. John Gordon was great to work. It was super fast from the time I got to the dealership till I was signing the papers!! I will tell anyone who wants to hear what a great dealership it is!! Thanks again for the experience!! More
by Mglebourgeois
Employees Worked With
John Gordon, Brandi Conversica, Tamara Fikes, Tessa Coffey
September 04, 2021
Always, get my best price working with my car guy Chris Yancy. Chris always goes out of his way to make sure I'm satisfied and my wife also. Great Communication from everyone at the dealership. They defi Yancy. Chris always goes out of his way to make sure I'm satisfied and my wife also. Great Communication from everyone at the dealership. They definitely work as a TEAM! More
by Mtn. View
September 02, 2021
Everyone was very accommodating and pleasant. I would purchase here again. The car I purchased was spotless and Amber took time to explain features very well. purchase here again. The car I purchased was spotless and Amber took time to explain features very well. More
by lmurphy
August 28, 2021
John Goodwin is 100% the most top not salesman I have ever worked with. Over the years he has sold me several cars and each time he was knowledgable, upfront, transparent, and most of all an all around ever worked with. Over the years he has sold me several cars and each time he was knowledgable, upfront, transparent, and most of all an all around good man. If it wasn't for John I would probably go somewhere else to buy my cars. More
by deputydog3
August 27, 2021
The process was simple and easy for me and my husband. He answered any questions we had. Just all around great service. He takes care of his customers. Even when the car is bought he will call and check to s answered any questions we had. Just all around great service. He takes care of his customers. Even when the car is bought he will call and check to see how things are going. 10/10 recommended More
by bradleyamy429
