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Mtn. View Ford

Chattanooga, TN

4.8
2,170 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,170 reviews

May 07, 2021

Everything was great! John was straight forward about everything. Was very patient with us through it all and we will be back to trick our bronco sport out . My wife is happy so I am too! More

by James W Spangler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gordon
May 07, 2021 -

Mtn. View Ford responded

Hi James, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 07, 2021

This dealership was incredibly communicative. Josh was phenomenal and Tessa was wonderful as well! We are thankful for the service we received and are so happy with our purchase. More

by Girlyface360
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman, Tessa Coffey
May 07, 2021 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 07, 2021

Time to replace my F-150 (with 304,000 miles) with a new one so I met with Patrick Owensby today and he listened, answered my questions, let me take a test drive, thoughtfully walked through the process wit More

by JGAtherton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Sullivan
May 07, 2021 -

Mtn. View Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 06, 2021

One of my best experiences with a dealership regarding a vehicle purchase. John Greene, our sales associate, was informative, professional and helpful. Would definitely recommend Mtn. View Ford!! More

by msmdp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica
May 07, 2021 -

Mtn. View Ford responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 06, 2021

Lawton made the purchasing of a new truck as painless as possible. He responded to my questions quickly by email, text and phone, and communicated effectively even before we met in person. When we settled o More

by Dr.Phil.Jones.Jr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawton Willingham
May 06, 2021 -

Mtn. View Ford responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 05, 2021

John Greene was great. He was personable, patient, and carried us through the whole process. We felt he was honest and up front on what Ford could and could not do as far as the price was concerned. We More

by Chaprandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Beckler
May 06, 2021 -

Mtn. View Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mtn. View Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 04, 2021

Josh was great salesman! Didn't take long to do everything with our trade-ins and paperwork in order for us to drive our new Bronco home. More

by newhopian45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman
May 04, 2021 -

Mtn. View Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 04, 2021

Ron Elliott was a pleasure to work with on our new car purchase. He is a true professional and very knowledgeable. Ron took the time to answer our questions and inform us of our new car's capabilities. We More

by Seavo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Elliott, Brandi Conversica
May 05, 2021 -

Mtn. View Ford responded

Hello Seavo, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 03, 2021

Everyone was very professional and courteous. I will come talk with Shaun and his sales manager who was great to work with also. I'll come talk with them when it's time to purchase another vehicle. More

by Swafford_s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Wooten
May 04, 2021 -

Mtn. View Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2021

Enjoyed working with Josh who was helpful, friendly, non-pushy, and direct with the process. We looked around and felt they offered the most competitive pricing on the vehicle we were interested in. More

by dietrich3014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman
May 04, 2021 -

Mtn. View Ford responded

Hello, we are happy we could make your experience a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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