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Mtn. View Ford

Chattanooga, TN

4.8
2,170 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,170 reviews

March 10, 2021

Chris worked hard for several weeks trying to find me the right truck at the right price, thank you Chris!!I will defiantly be returning to do business in the future with Chris More

by Justin bundy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Mtn. View Ford responded

Hi Justin, thank you for your kind review; we are happy to pass along your comments to Chris here at Mtn. View Ford! Until the next time we meet, take care!

March 10, 2021

Excellent service and communication throughout the process. I was in contact with them around 9am and I was in a new vehicle by 4:30pm. Very pleased with the process and the attention I received thr More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes
Mar 11, 2021 -

Mtn. View Ford responded

Hi Steve, we're pleased to hear everything was completed to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

March 09, 2021

Purchasing my new vehicle was an absolute pleasure. Everyone I encountered at the dealership was totally focused on exceeding my expectations. A special thanks to John Goodwin who made my pu More

by zipster1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassie Stillwell, Bernie Sullivan, Brandi Conversica, Tamara Fikes
Mar 11, 2021 -

Mtn. View Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 09, 2021

Billy made it so easy and enjoyable in purchasing our "new to us" car. He made extra effort over the weekend to answer all of our questions and let us know ahead of time what we needed to finance. He des More

by jamaynard1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassie Stillwell, Tamara Fikes, Billy Buoymaster
Mar 11, 2021 -

Mtn. View Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Billy here at Mtn. View Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

March 09, 2021

Took my F150 in for service because it wouldnt close. Was told it was the arms which would cost so much and 2 hours of service ($490.00 total is what I was quoted). Called several days later check the st More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JERRY
Mar 10, 2021 -

Mtn. View Ford responded

Sharon, have you contacted our service manager, Todd Landers yet? 423-756-1331 ext 1202. Please call him.

Mar 10, 2021 -

Sharon responded

Well since that extension is t correct. Then no I havent

May 07, 2021 -

Mtn. View Ford responded

ouch, you are correct, he's at 1201. my bad. Please do call him.

March 09, 2021

I have bought 4 autos from this dealership since 2007 and would recommend them to anyone looking to buy a new auto. I always use John Goodwin because he will help you anyway he can to you into the auto you w More

by R J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica, Joey Killingsworth
Mar 09, 2021 -

Mtn. View Ford responded

Hello, thank you for your kind words and congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2021

Very good experience! Would not hesitate to buy from again. Lawton was eager to answer any questions I had and never once came across as pushy like I have experienced from other dealerships in the area. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawton Willingham, Brandi Conversica, Craig Beckler
Mar 07, 2021 -

Mtn. View Ford responded

Hello Brian, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 06, 2021

The experience was fantastic. Amber worked great with us, and she made our time fantastic. The other staff we worked with were also quite helpful. More

by Mayberrymark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Pate
Mar 07, 2021 -

Mtn. View Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2021

Patrick was super cool and great to work with. He and his team did everything they could to get me a great deal on my new 2021 F-150. Thank you More

by Neno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Akins
Mar 07, 2021 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 05, 2021

Great company to buy from, best experience I've had at dealership, and Amber was Amazing. I would recommend this dealership to anyone. Would give 10 stars if I could More

by flashgordy86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Sullivan, Craig Beckler, Amber Pate
Mar 06, 2021 -

Mtn. View Ford responded

Hello, we appreciate your recommendation of our dealership! We hope you continue to choose Mtn. View Ford for all your vehicle needs! Take care!

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