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Mtn. View Ford
Chattanooga, TN
2,171 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,171 reviews
February 28, 2021
Billy gave great service during the entire car buying experience! Mtn View Ford was worth the drive from Rome to deal with. Glad to have found them! experience! Mtn View Ford was worth the drive from Rome to deal with. Glad to have found them! More
by Meyersfamily06
Employees Worked With
Billy Buoymaster
February 28, 2021
This was a pleasant experience. Hassle free and professional salesman. Josh was very patient and understood what we were wanting. Ask for Josh Newman! I’m very happy with the experience! professional salesman. Josh was very patient and understood what we were wanting. Ask for Josh Newman! I’m very happy with the experience! More
by dandavis2175
Employees Worked With
Josh Newman, Tamara Fikes
February 27, 2021
Best Ford Experience Ever. Great service and Very Easy. Not your typical car buying experience. I would recommend Mountain View Ford to Anyone and Everyone Easy. Not your typical car buying experience. I would recommend Mountain View Ford to Anyone and Everyone More
by Ford Buyer 201
February 25, 2021
The saie guy was super helpful. The truck I bought was prep'ed well. Financial guy was funny. I did not like the fact they were a no haggle dealership. I like to feel like I got a better deal than most. B prep'ed well. Financial guy was funny. I did not like the fact they were a no haggle dealership. I like to feel like I got a better deal than most. But overall good experience. More
by Wshutchins1
Employees Worked With
Connor Nolen, Bernie Sullivan, Craig Beckler, Tessa Coffey
February 25, 2021
2nd car I have bought from Justin Lugo. He is top notch and doesn’t pressure you in anyway. Jason Rose in finance throughly explained the paperwork to me and was more than happy to help clarify any questio and doesn’t pressure you in anyway. Jason Rose in finance throughly explained the paperwork to me and was more than happy to help clarify any questions I had. Brandi & Kassie did a wonderful job helping to schedule my appointments. I will be back for my next purchase, thanks again! Mtn View Ford please take care of your excellent team! More
by Cody M.
February 24, 2021
Mountain View Ford and Greg Wilson set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Greg was responsive, extremely knowledgeable, not only a board for a perfect customer experience. From the moment I reached out with a brief inquiry, Greg was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! More
by Hannah G.
February 23, 2021
Andrew made the SUV buying experience so easy. He is so knowledgeable of his inventory and was extremely courteous to me and my husband during the entire process. Love my new Edge! knowledgeable of his inventory and was extremely courteous to me and my husband during the entire process. Love my new Edge! More
by Keaker
February 22, 2021
We are return customers at Mountain View Ford. The Service and Attention to detail that we have experienced working with Kenny Cone is unsurpassed. When you reach him via telephone he is immediatel Service and Attention to detail that we have experienced working with Kenny Cone is unsurpassed. When you reach him via telephone he is immediately aware of your needs and how to best respond. Through five vehicle purchases Kenny was there to guide us through the process and to help with familiarization after the purchase. There are other Ford Dealerships. There are other choices. They do not have the professional, courteous and knowledgeable personnel that Mountain View Ford offers to new and return customers. More
by prodteksvc
Employees Worked With
February 21, 2021
Johnny was great! He wasn’t pushy and was very matter-of-fact. Sometimes salesmen can seem overbearing, but he was so easy-going, which I really appreciated! Jason was also a real pleasure, he kne matter-of-fact. Sometimes salesmen can seem overbearing, but he was so easy-going, which I really appreciated! Jason was also a real pleasure, he knew his stuff and made sure we left with the right coverage for my SUV. More
by tabitha.wilfong
February 20, 2021
I was very pleased with Josh and Jason. They worked hard to get me in the Toyota Tundra that I wanted. They were very professional and courteous. Thanks guys to get me in the Toyota Tundra that I wanted. They were very professional and courteous. Thanks guys More
by carymdotson
