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Mtn. View Ford
Chattanooga, TN
2,289 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,289 reviews
December 05, 2020
John is the MAN best car buying experience weve ever had at a dealership. John told us exactly how it was going to be no sugarcoating,told us everything up front. Honesty is greatly appreciated. at a dealership. John told us exactly how it was going to be no sugarcoating,told us everything up front. Honesty is greatly appreciated. More
by mhammond8813
Employees Worked With
John Gordon, Brandi Conversica, Tamara Fikes
December 04, 2020
Great dealership. My 3rd purchase in less than 2 years, three different salespersons. Each experience has been quick and easy, chose my car online, went to dealership and drove away!! Thank you Chris Yance three different salespersons. Each experience has been quick and easy, chose my car online, went to dealership and drove away!! Thank you Chris Yancey More
by bonicks46
December 04, 2020
Patrick was a pleasure to work with throughout the process. I contacted him through email and text.. I told him upfront that I wanted to communicate this way and he honored my request the entire time process. I contacted him through email and text.. I told him upfront that I wanted to communicate this way and he honored my request the entire time we were working out the deal. He was quick to respond to all my questions. When we arrived to finish the paperwork he made sure all was done in a reasonable manner so we could make the 2 hour drive back home. More
by Vitarobinson07
Employees Worked With
December 01, 2020
Found the truck I was looking for online , the price was good, Andrew Madron was nice and right on top of things, the finance dept Jason Rose was wonderful It was the fastest and easiest of buying a vehicle good, Andrew Madron was nice and right on top of things, the finance dept Jason Rose was wonderful It was the fastest and easiest of buying a vehicle More
by gilbert
December 01, 2020
First time purchase from Mtn View. Great inventory to choose from. Staff is east going with no pressure. Easy to work with. Recommend without any reservations. choose from. Staff is east going with no pressure. Easy to work with. Recommend without any reservations. More
by 73Mariner
Employees Worked With
Tamara Fikes, Joey Killingsworth, Greg Wilson
December 01, 2020
Johnny gave me the sales experience I felt most comfortable with, thus I would recommend him to anyone looking to buy at Mountain View Ford-Lincoln. I didn’t feel any of the high pressure sales ta comfortable with, thus I would recommend him to anyone looking to buy at Mountain View Ford-Lincoln. I didn’t feel any of the high pressure sales tactics sometimes associated with vehicle purchases. Nice guy too More
by Tmurph
November 30, 2020
The dealership personnel did a great job in working with me on the purchase of my new Ford F-150. Kenny Cone did an excellent job explaining all of the features. It was a great buying experience that I re me on the purchase of my new Ford F-150. Kenny Cone did an excellent job explaining all of the features. It was a great buying experience that I recommend to everyone. More
by rburnette
Employees Worked With
November 29, 2020
This dealership did a great job with customer service. Chris, was an extremely knowledgeable salesman. He went above and beyond to assist me with my needs. I’ll definitely return to Mountain View Ford. Chris, was an extremely knowledgeable salesman. He went above and beyond to assist me with my needs. I’ll definitely return to Mountain View Ford. More
by Cgroce8171986
November 28, 2020
I did the online trade in process and what the estimate payment may be. This helped when it was time for them to check out my trade in(they gave me more). John was real helpful in getting all of process do payment may be. This helped when it was time for them to check out my trade in(they gave me more). John was real helpful in getting all of process done before I signed the contract. This was the fastest in & out (less then 3 hrs) that I have ever done buying a car. More
by rmnewsom50
