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Mtn. View Ford
Chattanooga, TN
2,169 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,169 reviews
September 04, 2020
Greg was fantastic! Down to earth, extremely patient, answered all my questions, and I felt he was honest with me. Also, loved the bow tie. answered all my questions, and I felt he was honest with me. Also, loved the bow tie. More
by dawn.carrell
September 04, 2020
the truck buying experience of a life time, what could go wrong did go wrong, I hope the truck I did get ends up being the best vehicle I have ever owned, I know we all earned it, thanks greg for how you ha wrong did go wrong, I hope the truck I did get ends up being the best vehicle I have ever owned, I know we all earned it, thanks greg for how you handled the buying process, very professional More
by ssparks41
Employees Worked With
Joey Killingsworth, Greg Wilson
September 02, 2020
Purchasing my truck was a pleasant experience. Johnny assisted me the moment I arrived at the dealership. They didn't have what I thought I wanted, but with his patience, knowledge and diligence, he tr assisted me the moment I arrived at the dealership. They didn't have what I thought I wanted, but with his patience, knowledge and diligence, he transformed me into a 21st century truck owner. I wasn't aware of all the technology that was available in trucks. He explained the financing process and detailed every aspect of the truck's operation. With his promise of any needed post-purchase assistance, I drove off in good spirits More
by Coach Joey
Employees Worked With
September 01, 2020
This was my second purchase from Mt. View. I first found Mt. View in 2017, via the internet, when I was actively shopping for a truck and local dealers were not willing to talk price. Mt. View advertised a Mt. View in 2017, via the internet, when I was actively shopping for a truck and local dealers were not willing to talk price. Mt. View advertised a price nearly $3000. less than the best local offer. I called them and confirmed the price. We closed the deal by phone and e-mail and my Sales person even met me "half-way" to deliver the truck. This time, Ford was making a promotion to certain past customers and Mt. View called me to see if was interested. I wasn't "hot to trade" but I did have a need for a super cab so I went to their web page and discovered a truck that interested me. I was contacted by my sales agent, John Goodwin (assigned to me after my sales person left Mt. View) and over the next few weeks we arrived at an agreeable trade price and I drove 3.5 hours to Chattanooga, completed the paper work, left my trade, picked up my new 2020 F-150 SuperCab and drove back home. A long day but worth it. More
by Zane Gray
Employees Worked With
Other Employees :
Kassie Stillwell, Bernie Sullivan, Brandi Conversica, Tamara Fikes, Chandler Prichard
September 01, 2020
A good experience. We really enjoyed working with John Goodwin. He took the time needed to explain all the new technology the car had. Thanks John. Goodwin. He took the time needed to explain all the new technology the car had. Thanks John. More
by doughall57
Employees Worked With
September 01, 2020
Andrew was an AWSOME sales rep. He has helped my family in many ways along with myself. I would so recommend him anytime of the day. Thanks! in many ways along with myself. I would so recommend him anytime of the day. Thanks! More
by Brandy M
Employees Worked With
Other Employees :
Brandi Conversica, Joey Killingsworth, Craig Beckler
September 01, 2020
The employees of Mtn View Ford were kind, knowledgeable, and extremely helpful. I drove from Knoxville, and it was well worth it. Mountain View for not only had the best deal, but they were also the cleare and extremely helpful. I drove from Knoxville, and it was well worth it. Mountain View for not only had the best deal, but they were also the clearest communicators and the most straightforward dealership I’ve dealt with. More
by Makingmoves14
September 01, 2020
Mtn View’s sales team was on top of their game with excellent communication and superior service. They answered all of my questions and went above and beyond to seal the deal. excellent communication and superior service. They answered all of my questions and went above and beyond to seal the deal. More
by Tennesseehartmanfamily
August 29, 2020
Patrick Owensby was friendly , knowledgeable, professional. He made me feel comfortable during the transaction! Everyone I met with did the same. I never felt pressured, professional. He made me feel comfortable during the transaction! Everyone I met with did the same. I never felt pressured, More
by randalllfitzgerald
Employees Worked With
August 29, 2020
Eddie Ackerman was great! He was very knowledgable and kind. He made the car purchase experience quick and easy. He answered every question I had and made it a great car-buying experience! kind. He made the car purchase experience quick and easy. He answered every question I had and made it a great car-buying experience! More
by robbie2
Employees Worked With
Eddie Ackerman
