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Mtn. View Ford

Chattanooga, TN

4.8
2,287 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,287 reviews

November 12, 2020

We found and bought the car we wanted at a fair price. John Greene was very helpful and pleasant to deal with. We recommend him. More

by djm
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Mtn. View Ford responded

Djm, thank you for leaving such a great review and a high star rating. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 12, 2020

For everyone wanting a new vehicle, I would definitely recommend you go see Eddie Ackerman! He was great help when trying to decide on which vehicle I wanted. He knows his cars. Great customer service. More

by Brianna Goins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamara Fikes, Eddie Ackerman
Nov 13, 2020 -

Mtn. View Ford responded

Brianna, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 12, 2020

this is the second vehicle we have purchased from Ford and a first with John. great sales rep! great company and people to do business with More

by clsullivan86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Killingsworth
Nov 13, 2020 -

Mtn. View Ford responded

Hello, we are happy we could make your experience a positive one! We understand it is a big decision where you purchase your vehicle from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

November 11, 2020

My Salesman today was John Greene. He was very helpful, courteous and polite during my new vehicle purchase today. He answered all of my questions and explained everything regarding the purchase of my new More

by ricsmithh3
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Elliott, Brandi Conversica, Tamara Fikes
November 11, 2020

I can’t say enough wonderful things about the team I worked with at Mtn View Ford. Greg’s customer service was incredible, he responded immediately to all my questions and needs along with being patien More

by Tiffany.bodywise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Sullivan, Tamara Fikes, Greg Wilson
Nov 13, 2020 -

Mtn. View Ford responded

Tiffany, thank you for your kind review; we are happy to pass along your comments to the team here at Mtn. View Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 11, 2020

Each person that I came in contact with did their best to meet my expectations. When something wasn’t what I had anticipated they did their best to fix it. More

by tammimayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica, Tamara Fikes
Nov 13, 2020 -

Mtn. View Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Mtn. View Ford, and we hope to see you again soon! Have a wonderful day!

November 11, 2020

Andrew at Mountain View did a great job assisting me find the truck I wanted. Great Service!! I would highly recommend this place. I went in and told them where I needed to be at financially and get got in t More

by Youngblood.isaac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Madron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Sullivan, Brandi Conversica, Chad Akins
Nov 13, 2020 -

Mtn. View Ford responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! It is great to hear our Staff took such great care of you! We hope to see you here again! Take care!

November 10, 2020

The overall experience was great guys...Good service and good experience....I'm excited to have got my charger and I'm glad I chose you guys to get it. Thanks. More

by Romero.40.real
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Wilson
Nov 13, 2020 -

Mtn. View Ford responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 08, 2020

We loved working with John and appreciated his hard work and even goofiness with our 3 year old. Thanks for your patience. Johns the best! More

by jeffrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gordon, Craig Beckler
Nov 12, 2020 -

Mtn. View Ford responded

Jeffrin, thank you for your kind review; we are happy to pass along your comments to the team here at Mtn. View Ford! We hope you continue to choose us for all your vehicle needs! Take care!

November 07, 2020

Quick and responsive communication. John was able to answer questions quickly. We were looking to replace a vehicle in our fleet and found a good match with the vehicles Mtn view Ford had in stock. More

by Dtaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Mtn. View Ford responded

Hello, your satisfaction means a lot to us, and we truly appreciate you choosing Mtn. View Ford for all of your automotive needs. We value our guests and we look forward to seeing you on your next visit. Take care!

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