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Mtn. View Ford

Chattanooga, TN

4.7
2,382 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,382 reviews

December 26, 2020

John provided an excellent experience from the moment we stepped onto the lot. When they didn’t have exactly what I was looking for he checked all of the other local dealers for me and when they also didn’t More

by bubblehead60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Mtn. View Ford responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

December 24, 2020

Kenny cone is a savior of a human!!! We all love him so much and can not recommend him enough. 10 stars!! Love you, Kenny! More

by Kate Corey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2020 -

Mtn. View Ford responded

Hello Kate, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for the recommendation, and have an amazing day!

December 24, 2020

Eddie was great, and ran the numbers on multiple vehicles so I knew what my options were. The process was simple and we love the escape! More

by Mikeandkellye
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Ackerman
Dec 27, 2020 -

Mtn. View Ford responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

December 24, 2020

Ron Elliot was very easy to work with. No pressure to seal the deal allowing my family and I to discuss and determine our decision, which ultimately led to the purchase. Future purchases will be ran by R More

by Mbrown363125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Elliott, Kassie Stillwell
Dec 27, 2020 -

Mtn. View Ford responded

Hello , thank you for your wonderful response to the quality of service our Staff provides! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

December 23, 2020

If there was a rate higher than 5, Patrick would get it! This is the 9th vehicle we bought from him! Patrick takes the time to understand what you are looking for and goes above and beyond to make sure you More

by Kathy and Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes
Dec 27, 2020 -

Mtn. View Ford responded

Hello Kathy and Bill, thank you for your wonderful response to the quality of service our Staff provides! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

December 23, 2020

The salesman I worked with and his sales manager should not be trusted. We agreed on a price, next morning I sent them a photo of the certified check (full amount) and then they sold the car to someone el More

by birdpointfarm
Recommend Dealer
No
Employees Worked With
Johnny McKibben
1.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2020 -

Mtn. View Ford responded

Hi, we regret that we could not reach an agreement on the vehicle you were interested in. We base our relations with our clients on professional, no-pressure service, full disclosure, and transparency. As such, all information is prominently disclosed on the proposal each client receives prior to making a buying decision. Please give us a call and we will do our best to make this better. We hope to hear from you soon. Sales Manager, Logan Watson, (423) 756-1331 loganwatson@mvauto.com

December 22, 2020

Normally dealing with a car dealer is not the best experience you're likely to have, but Mtn View Ford is the exception. Ron Elliot was great to deal with, easy going and never pushy. All in all, a pl More

by bass1dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Elliott, Kassie Stillwell
Dec 24, 2020 -

Mtn. View Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 22, 2020

Went looking for a vehicle with extended cab, 6.5 ft bed, and V-8 engine. Hard to find vehicle with all 3. Found a F-150 at Mtn View Ford and a Silverado at another dealer.. Dealt with John Gordon on th More

by rwilli321
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gordon
Dec 24, 2020 -

Mtn. View Ford responded

We appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 22, 2020

Greg was extremely easy to work with on my purchase. Great salesman and would high recommend him to friends and family. Thank you Greg for listening to me and making sure the car was exactly what I was More

by Leannmcbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Beckler, Greg Wilson
Dec 24, 2020 -

Mtn. View Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 21, 2020

I went to Mountain View Ford dealership on Sat.Dec 19 to talk to James Stalling about trying to purchase a truck not thinking that I would actually leave with one the same day. Mr.Stalling did an awesome jo More

by kevhard830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pernell Stalling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Mtn. View Ford responded

We appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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