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Mtn. View Ford

Chattanooga, TN

4.7
2,384 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,384 reviews

December 16, 2020

I was very impressed with friendliness of the dealership. They made process as easy as possible and made sure I got the vehicle I wanted! More

by Krumbs87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes
Dec 22, 2020 -

Mtn. View Ford responded

Thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 15, 2020

Great experience enjoyed buying a car from mtn view and my salesman was amazing John Goodwin great place and staff will definitely be back for any other cars I want to buy mtn view and staff were amazing More

by Ericbgailer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Sullivan
Dec 18, 2020 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you again for choosing Mtn. View Ford, and we hope to see you again soon! Take care!

December 15, 2020

Excellent service, buying my vehicle from John Goodwin was a very enjoyable experience with no stress. I would definitely come here to buy another vehicle in the future. More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes
Dec 18, 2020 -

Mtn. View Ford responded

Hello Jen, thank you for your kind words and congratulations on your new vehicle! We appreciate your recommendation of our dealership! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 15, 2020

Excellent customer focus Felt like I was being listened Excellent customer focus Felt like I was being listened too through the negotiations Would recommend this dealership to anyone and I will definite More

by Danny.freeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Nolen
Dec 22, 2020 -

Mtn. View Ford responded

Hi Danny, thank you for leaving such a great review and high star rating. We appreciate your recommendation of our dealership! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 13, 2020

The experience was easy. They were very patient with me. They went the extra mile to make my dream a reality. Thank you every one! More

by noramuse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman, Brandi Conversica, Craig Beckler
Dec 24, 2020 -

Mtn. View Ford responded

Hello Noramuse, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

December 13, 2020

I wasn't sure I would be able to purchase a vehicle but I wasn't sure I would be able to purchase a vehicle but John Gordon got me a truck even the truck I wanted he's the best! I will definitely tell anyb More

by tammraburton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gordon, Kassie Stillwell, Craig Beckler
Dec 24, 2020 -

Mtn. View Ford responded

Hi Tammraburton, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

December 11, 2020

enjoyed working with Eddie Ackerman he made it enjoyable to buy a truck he let me go on a test ride by myself no pressure at all. More

by CHAZMAN37422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Ackerman
Dec 24, 2020 -

Mtn. View Ford responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

December 09, 2020

This dealership is great. They answered all my questions and were not pushy like some dealers. John Greene was an excellent salesman. Would definitely recommend him. More

by jdetty6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Killingsworth
Dec 17, 2020 -

Mtn. View Ford responded

Hello Jdetty6, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 08, 2020

Josh was very helpful and knowledgeable in helping me make my decision on purchasing my new vehicle. I would recommend using Josh on other vehicle purchases More

by Riellygrayson5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman, Brandi Conversica
Dec 17, 2020 -

Mtn. View Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Josh. Thanks again for the recommendation, and have an amazing day!

December 08, 2020

John was great to work with. Got what I wanted Great rebates and got it in the price range I wanted. Straight forward sales team. More

by nick.grilliot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gordon, Chad Akins, Tamara Fikes
Dec 17, 2020 -

Mtn. View Ford responded

Hi Nick, thank you so much for your positive comments about John here at Mtn. View Ford! If there is anything else we can do to assist you, please let us know. Take care!

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