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Mtn. View Ford
Chattanooga, TN
2,215 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,215 reviews
August 14, 2020
Always a great experience! Will definitely be back when the time comes for another vehicle. This our second purchase from Justin, and he has taken care of us both times!! the time comes for another vehicle. This our second purchase from Justin, and he has taken care of us both times!! More
by Rob
August 12, 2020
Don’t need 25 words had to travel a long way but in the end it worked out. Car is everything we hoped it would be our trade in was in great condition for a 5 year old car. If you look hard enough you can f end it worked out. Car is everything we hoped it would be our trade in was in great condition for a 5 year old car. If you look hard enough you can find something from wear on all cars. Overall very happy. More
by grey_wolfonbeach
August 12, 2020
The service was great friendly and personable. I came from out of state because of your outstanding selection. Johnny was very knowledgeable at helping me find the right vehicle. from out of state because of your outstanding selection. Johnny was very knowledgeable at helping me find the right vehicle. More
by Procal07
August 11, 2020
Bought a truck there and sales person lied Bought a truck and sales person pointed to manual shift and told me it was cruise control. It was not. I was told it was his first truck sale and Bought a truck and sales person pointed to manual shift and told me it was cruise control. It was not. I was told it was his first truck sale and he did not know. I would have got a different truck if it did not have what I wanted on it. Complained and was hung up on by assistant manager. Went back two days later nothing done. Now I have a new truck without the items I wanted but was told they were on the truck. No Blue tooth or Sirius radio either. When buying a truck I was not as concerned about the price as long as it had what I wanted. Now I am stuck with the truck. Like the truck but was treated poorly. More
by chuckgroszek
August 07, 2020
Greg done a fine job. I worked till 5 and showed up close to closing time. Greg never let that bother him he assured us it was no problem and stayed till deal was completed. to closing time. Greg never let that bother him he assured us it was no problem and stayed till deal was completed. More
by Shane
Employees Worked With
Tamara Fikes, Greg Wilson
August 07, 2020
My son can’t stop talking about his new car for his 16th birthday. Thank you for the great service and attention to the car he wanted. birthday. Thank you for the great service and attention to the car he wanted. More
by vsholtz
Employees Worked With
Very happy with the way we were treated. Thanks !!!, Greg Wilson
August 06, 2020
Corey reached out to me once I inquired about the vehicle and sent me a video of him driving the car. I loved that and it was incredibly helpful in my experience, saving me time and helping me narrow down wh and sent me a video of him driving the car. I loved that and it was incredibly helpful in my experience, saving me time and helping me narrow down what to ask during my visit. I ended up talking to Kenny Cone since I was referred by my fiancé. I was very excited seeing how down-to-earth he was and relatable. We could carry on easily and overall that made me want to buy since I felt intimidated at another dealership a few days prior. Simply put, the financing worked in my favor, which surprised me and I was able to get the car I came in for. In my opinion, it couldn't have been a better experience between Tamara, Kenny, and Corey. More
by jaredburns69
August 05, 2020
Eddie is a very personable salesman who is very confident in his salesmanship. His knowledge of the vehicle is outstanding. He offers different vehicles and shows the buyer the differences. Overall I woul in his salesmanship. His knowledge of the vehicle is outstanding. He offers different vehicles and shows the buyer the differences. Overall I would recommend Eddie for his overall knowledge of the behicle More
by Chocojoe6309
Employees Worked With
Other Employees :
Kassie Stillwell, Joey Killingsworth, Eddie Ackerman
