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Mtn. View Ford
Chattanooga, TN
2,330 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,330 reviews
July 25, 2020
Greg exceeded our expectations. We got there close to closing time and stayed over to help with the transition of our new vehicle. We didn't feel being rushed at all. He was very attentive with our famil closing time and stayed over to help with the transition of our new vehicle. We didn't feel being rushed at all. He was very attentive with our family. More
by cesi26
July 25, 2020
No complaints. My salesman Chris was great in helping me purchase the car I wanted. I would definitely recommend him to my friends if they are looking to buy a car. purchase the car I wanted. I would definitely recommend him to my friends if they are looking to buy a car. More
by rnyman07
July 25, 2020
2020 Edge I have purchased vehicles previously from Mt View. Always satisfied. Chris took care of my needs, and assured that I got a fair deal. This is my secon I have purchased vehicles previously from Mt View. Always satisfied. Chris took care of my needs, and assured that I got a fair deal. This is my second Edge which is the ideal size for our family. Great experience working with Chris! I will recommend him to anyone. While this is about a purchase, I also have had good past experience with the service department. More
by jsmallwood837
Employees Worked With
July 24, 2020
Quick and Easy The service we received (and continue) to receive from Matthew Freudenberg has been nothing short of excellent. He has managed to help us in every way The service we received (and continue) to receive from Matthew Freudenberg has been nothing short of excellent. He has managed to help us in every way prior, during, even after purchasing our new Aviator. Thank you! More
by RT
Employees Worked With
Matthew Freudenberg
July 24, 2020
Matthew did a great job. Even when I had a problem with the Cadillac he made sure that I brought it back and it is getting repaired. the Cadillac he made sure that I brought it back and it is getting repaired. More
by trishphi36
July 22, 2020
I am extremely pleased with my experience! Ron is awesome!!!! I submitted my information to him on a specific car and got the deal done before I ever came to the dealership! Tamara made the finance p awesome!!!! I submitted my information to him on a specific car and got the deal done before I ever came to the dealership! Tamara made the finance process smooth and quick! Both showed exceptional professionalism! I highly recommend them both to all of my friends and family. Thank you both for streamlining the sales process! More
by lancemyers2018
Employees Worked With
Ron Elliott, Tamara Fikes
July 22, 2020
I was extremely happy with the service I received from Ron Elliott and the rest of the staff. I am pleased with the vehicle that I selected Ron Elliott and the rest of the staff. I am pleased with the vehicle that I selected More
by Sndodson
July 21, 2020
2020 F 150 Great experience. Very friendly Answer all my questions Did everything they said they would Very easy to deal with from start to finish. This i Great experience. Very friendly Answer all my questions Did everything they said they would Very easy to deal with from start to finish. This is the 3rd vehicle I have purchased from Mountain View ford More
by hworley712
July 21, 2020
The entire experience was very easy and worry free. The salesman are not pushy at all and if you have an issues they are more than willing to get it fixed immediately. This was the 3rd car I have bought fr salesman are not pushy at all and if you have an issues they are more than willing to get it fixed immediately. This was the 3rd car I have bought from there. More
by jbwells40
July 20, 2020
Purchase of Ford Edge Awesome Service! Greg is Awesome! He and Logan went above and beyond to help us find a vehicle. In fact, after we test drove an Edge and was discus Awesome Service! Greg is Awesome! He and Logan went above and beyond to help us find a vehicle. In fact, after we test drove an Edge and was discussing the purchase, Logan let us know that a newer and better one had just been traded in. He and Greg rushed around and brought it to us to look at. We ended up purchasing the one that had just came in. It was all dirty but they insured us that it would be serviced and detailed prior to picking it up. Greg has kept us informed with each step and we are very excited with our purchase and customer service. Craig was super during the financing part. He is funny and made us feel at ease. All three stayed until after 9pm to help with the process and we never felt rushed. More
by Betty
