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Mtn. View Ford
Chattanooga, TN
2,166 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,166 reviews
February 17, 2016
Vehicle Purchase Recently purchased a vehicle from MVFL, dreaded having to work with a dealership as I had several bad experiences in past years. I was pleasantly sur Recently purchased a vehicle from MVFL, dreaded having to work with a dealership as I had several bad experiences in past years. I was pleasantly surprised by the response I received from the staff, from the Sales Manager, Sales Person and the Financial Representative. They were very attentive to my needs and very proficient in processing the requirements needed to get me into a vehicle of my choice. I especially appreciated the "No Pressure" attitude through out my dealings. More
by BenFocus
Employees Worked With
Zack, his manager and the Finance Guru
February 16, 2016
Great experience I cannot say enough great things about my experience with this dealership. I could not ask for more. We will definitely be back in the near future for I cannot say enough great things about my experience with this dealership. I could not ask for more. We will definitely be back in the near future for another vehicle. More
by Canon4487
Employees Worked With
John Goodwin
February 16, 2016
Excellent customer experience Saw a auto listed on internet.Contacted dealer. Met with Kenny Epple, Have nothing but good things to say. Very nice, professional, and answered all m Saw a auto listed on internet.Contacted dealer. Met with Kenny Epple, Have nothing but good things to say. Very nice, professional, and answered all my questions and concerns. Would Definitly use Mountain View again, especially with Mr. Epple. P.S. Stay away from the Decalf coffee, not so good! More
by Farkel
Employees Worked With
Kenny Epple
February 16, 2016
Purchase experience Kenny Cone may be one of the best automobile salesman in the southeast. He is very accommodating, very knowledgeable about his product, and will do an Kenny Cone may be one of the best automobile salesman in the southeast. He is very accommodating, very knowledgeable about his product, and will do anything within his ability to make your buying experience a pleasant one More
by jamesh
Employees Worked With
none
February 16, 2016
Great experience I had a great experience purchasing my Focus at Mt. View Ford. Zach helped me with everything I needed to purchase this vehicle and the process went I had a great experience purchasing my Focus at Mt. View Ford. Zach helped me with everything I needed to purchase this vehicle and the process went very smoothly. More
by Geoffwheaton
Employees Worked With
Zach Carter
February 15, 2016
Service Dept This is the worst place ever to bring your car set up an appt it was a month away then dropped off car off 3 days later still have not looked at my ca This is the worst place ever to bring your car set up an appt it was a month away then dropped off car off 3 days later still have not looked at my car it never was looked at people were rude had oil change left cap off under the hood and was driving down the road the oil was spraying out all over motor they said sorry and had to keep my car again to clean motor and new oil change never again will I buy for I will have my car fixed and trade for a dodge as soon as there done with More
by Melissa
Employees Worked With
Service desk personal
February 13, 2016
Pleasant Experience My vehicle specialist, Kenny Cone, was very easy to work with. Kenny answered all of my questions (I had a lot of them) and he was very knowledgeable My vehicle specialist, Kenny Cone, was very easy to work with. Kenny answered all of my questions (I had a lot of them) and he was very knowledgeable. He was able to locate the very vehicle that I wanted. I only made one trip to the dealer and that was to sign the papers and drive away. I highly recommend Mt. View Ford Lincoln. More
by Happy Nana
Employees Worked With
Kenny Cone
February 10, 2016
Best Car Buying Experience Ever!! My vehicle specialist knew the product huge plus+ (you assume a salesman would know what he is selling but I found out quickly the local competitors f My vehicle specialist knew the product huge plus+ (you assume a salesman would know what he is selling but I found out quickly the local competitors failed miserably in this area). My vehicle specialist met my price without compromising my wants even bigger plus++ (God's honest truth the local competitors could not even get close...guess their finance department couldn't do the math). My vehicle specialist had the keys in my hand in record time...coupled with the other pluses this was HUGE +++ (I think I speak for every consumer when I say we are not fond of spending our whole day down at the dealership) Seriously I was in my new ride in record time!!! Thanks Mtn. View you did it right!!!! perfect score and I'll be back soon!!!! So if your reading this and still wondering what YOU should do when it comes to buying your next vehicle...up me one and go right to these guys!! John Goodwyn specifically More
by Chattanooga Local
Employees Worked With
John Goodwyn
February 08, 2016
Best car buying experience I've ever had Very easy to work with. My salesman, Ron Elliot, was super nice. Found car on website, made an appointment, was in and out in less than an hour. Highl Very easy to work with. My salesman, Ron Elliot, was super nice. Found car on website, made an appointment, was in and out in less than an hour. Highly recommend. More
by Mark2008
Employees Worked With
Ron Elliot
February 07, 2016
Salesman was great. Detail clean up wasn't. Dealer charges ridiculous fees. Probably could of got a better deal on my trade in elsewhere. I've learned a lesson....shop s Detail clean up wasn't. Dealer charges ridiculous fees. Probably could of got a better deal on my trade in elsewhere. I've learned a lesson....shop shop shop around. More
by Ted
Employees Worked With
Shane hiatt
