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Mtn. View Ford
Chattanooga, TN
2,402 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,402 reviews
July 21, 2020
The entire experience was very easy and worry free. The salesman are not pushy at all and if you have an issues they are more than willing to get it fixed immediately. This was the 3rd car I have bought fr salesman are not pushy at all and if you have an issues they are more than willing to get it fixed immediately. This was the 3rd car I have bought from there. More
by jbwells40
July 20, 2020
Purchase of Ford Edge Awesome Service! Greg is Awesome! He and Logan went above and beyond to help us find a vehicle. In fact, after we test drove an Edge and was discus Awesome Service! Greg is Awesome! He and Logan went above and beyond to help us find a vehicle. In fact, after we test drove an Edge and was discussing the purchase, Logan let us know that a newer and better one had just been traded in. He and Greg rushed around and brought it to us to look at. We ended up purchasing the one that had just came in. It was all dirty but they insured us that it would be serviced and detailed prior to picking it up. Greg has kept us informed with each step and we are very excited with our purchase and customer service. Craig was super during the financing part. He is funny and made us feel at ease. All three stayed until after 9pm to help with the process and we never felt rushed. More
by Betty
July 20, 2020
Vehicle Purchase I must say first that Greg was an awesome guy to work it, he actually went out in the rain to get the vehicle for me and I was shocked that he did. No I must say first that Greg was an awesome guy to work it, he actually went out in the rain to get the vehicle for me and I was shocked that he did. Normally I wouldn't think about taking a vehicle on a test drive in the rain but I must say it really sold me on the vehicle, it highlighted areas where I was most concern, vehicle stability in the rain,traction and also comfort. I would definitely recommend the dealership and Greg to anyone looking to purchase a used or new vehicle, they made it simple and they also meet my needs and I think I should also mention that during this pandemic the facility was clean and they also provide face mask for the customers. More
by rudolphknowles.jk
July 19, 2020
exceptional Patrick and Joe are awesome. I feel like I have family when dealing with them. I highly recommend both. They both worked with me and made my purchase Patrick and Joe are awesome. I feel like I have family when dealing with them. I highly recommend both. They both worked with me and made my purchase possible and easy. Thanks again as always you came through for me . More
by scontr3588
July 18, 2020
Greg Wilson and Jason rose did an awesome job getting everything where we needed to be to get the deal finalized on the new truck everything where we needed to be to get the deal finalized on the new truck More
by crawler115
July 18, 2020
Perfect Deal I was able to make a deal over the phone, fly in, and was picked up by Corey at the airport. I then was only at the dealership for minimal time and st I was able to make a deal over the phone, fly in, and was picked up by Corey at the airport. I then was only at the dealership for minimal time and started my drive back home(6hour drive). The dealership made it very easy for me! More
by fordfx42013
July 18, 2020
Great service, Jason and the manager ready worked hard to find the right vehicle and the right price for me. I'm very pleased with my service and vehicle. find the right vehicle and the right price for me. I'm very pleased with my service and vehicle. More
by Gbloodsaw
Employees Worked With
Jason Gagne
July 16, 2020
A great truck-buying experience. My wife and I had a very good overall experience buying our new F-150 at Mountain View Ford. Ron Elliott was very responsive, knowledgeable, and ent My wife and I had a very good overall experience buying our new F-150 at Mountain View Ford. Ron Elliott was very responsive, knowledgeable, and enthusiastic, without being "pushy." I was totally satisfied with the service he provided and enjoyed working with him. In fact, everyone involved with the process, start to finish, was pleasant and helpful. Thanks to all. More
by rbhaman
Employees Worked With
Other Employees :
Craig Beckler, Ron Elliott, Kassie Stillwell, Brandi Conversica, Tamara Fikes
July 15, 2020
Chris Yancey! Thank you for all of your help!!!! I LOVE MY NEW CAR!!! :) Chris got me in a brand new 2020 Ford Escape, plenty big enough for my little family!! Thank you for all of your help!!!! I LOVE MY NEW CAR!!! :) Chris got me in a brand new 2020 Ford Escape, plenty big enough for my little family!! More
by heather
Employees Worked With
July 14, 2020
We had a good experience. Ron worked very hard to find a vehicle that was right for us and within our budget. We appreciate everything he did for us. vehicle that was right for us and within our budget. We appreciate everything he did for us. More
by motherslove
Employees Worked With
Ron Elliott, Kassie Stillwell, Craig Beckler
