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Mtn. View Ford
Chattanooga, TN
2,166 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,166 reviews
November 02, 2015
ron elliot i just purchased another , newer ford focus. i had a wonderful time, Ron Elliot ,was my dealer helper, he was very helpful, and after five hour of i just purchased another , newer ford focus. i had a wonderful time, Ron Elliot ,was my dealer helper, he was very helpful, and after five hour of puttingup with my , "no that's not what i like" he found me, the perfect car color and all, i do not settle for just anything it has to be perfect, and it is. i ran him ragged , poor thing, sorry Ron all in all i am very pleased and you have to pick Ron , and mountain view ford they will treat you right. Phyllis a Nichols. More
by Phyllis a nichols
Employees Worked With
Ron Elliot
October 30, 2015
Used truck purchase came from atl to purchase a f250. When I arrived to look at this truck the windshield was cracked.purchased the truck any way from Zack Carter.left t came from atl to purchase a f250. When I arrived to look at this truck the windshield was cracked.purchased the truck any way from Zack Carter.left the dealer ship on 10/27/15 around 5 coming back to atl.i almost made it home be for the check engine light came on.sent Zack a text picture of the light on & ask if I should take it to ford.he said yes if I was his he would..my truck is now in a shop being repaired,I ask Zack & the used car sales manager if they would fix the truck both answers bring it in & we will diagnos it. Not fix diagnos. Now I'm out a repair bill. More
by Randy
Employees Worked With
Zack cater
October 26, 2015
Professional, Personal, and Pleasing Auto Buying Experience For several weeks I had been looking for a car to purchase. After contacting the dealership about the vehicle I eventually purchased, I was pleased wi For several weeks I had been looking for a car to purchase. After contacting the dealership about the vehicle I eventually purchased, I was pleased with their professionalism as well as their personal touch. Even though I was buying a used vehicle, I was treated as though I was purchasing the most expensive car on the lot. All my calls and email messages were responded to promptly and there was no pressure applied. This is definitely a first rate dealership. More
by AGandME
Employees Worked With
Craig Beckler
October 22, 2015
Great deal, great service, great dealer! I went car shopping in a few car lots with not a lot of money. I found a couple that I really liked. At first I was set up with a 2012 Ford Fiesta. It I went car shopping in a few car lots with not a lot of money. I found a couple that I really liked. At first I was set up with a 2012 Ford Fiesta. It was a nice car! My bank was closed so I couldn't buy it so Chris Yancey let me "test drive" it for the weekend. I came back early monday morning prepared to buy the fiesta. Then Chris said the famous dealership line "let me cut you a deal." He then set me up with a brand new 2015 Ford Focus! I've never even driven a new car much less own one! I couldn't be happier! 10/10 would recommend and buy from again!!! More
by jvncnrd
Employees Worked With
Chris Yancey
October 19, 2015
Excellent Service I visited multiple dealers in the area and received the most help and attention from Mtn. View Ford. My sales rep was Kenny Cone. He was extremely kn I visited multiple dealers in the area and received the most help and attention from Mtn. View Ford. My sales rep was Kenny Cone. He was extremely knowledgable and vey patient with me during the process. He wasn't pushy, which is a great aspect of a sales rep. Probably one of the reasons (besides the fact that the truck is awesome) that I decided to buy here is that Kenny went out of his way to meet me in the evenings and early on Saturday morning to accommodate for my busy schedule. I highly recommend both purchasing your vehicle from Mtn. View Ford and working with Kenny Cone! More
by leeconnell83
Employees Worked With
Kenny Cone, Clay Watson
October 19, 2015
Nissan Titan Very pleased with my experience at Mountain View Ford Lincoln. They made it very easy and stress free to trade my truck. Kenny Epple was very genuine Very pleased with my experience at Mountain View Ford Lincoln. They made it very easy and stress free to trade my truck. Kenny Epple was very genuine and helpful! I really felt like I was working with a friend i'd known for years. I am extremely happy with my truck and will be a returning customer when I go to upgrade in a few years. More
by jmalone10
Employees Worked With
Kenny Epple
October 19, 2015
Presentation was impressive. The salesman, John Goodwin was knowledgeable and personable. The presentation of the MKC on the sales floor was impressive. Under the lights and in th The salesman, John Goodwin was knowledgeable and personable. The presentation of the MKC on the sales floor was impressive. Under the lights and in the showroom the SUV looked really nice. I love driving the car and the Bells and Whistles are awesome. More
by AVM
Employees Worked With
John Goodwin
October 17, 2015
Regretful Sales staff were great. Can't say that about the "certified pre-owned" inspection. Just made my 1st payment and my 3rd trip to the service dept. Reg Sales staff were great. Can't say that about the "certified pre-owned" inspection. Just made my 1st payment and my 3rd trip to the service dept. Regretting my purchase More
by Regretful
Employees Worked With
Shane Heitt. Troy
October 17, 2015
No complaints I purchased a 2016 Ford Escape and I love it. Easy process, price was right and the staff was very friendly and helpful. Highly recommended! I purchased a 2016 Ford Escape and I love it. Easy process, price was right and the staff was very friendly and helpful. Highly recommended! More
by Lynzim228
Employees Worked With
Rodney Grimes
October 17, 2015
Purchase of a 2016 Ford Explorer Very pleased with my new car and with everyone at the dealership. Very friendly and helpful. Thanks, Craig and Doug, you made the trade easy. Very pleased with my new car and with everyone at the dealership. Very friendly and helpful. Thanks, Craig and Doug, you made the trade easy. More
by glendadavis50302
Employees Worked With
Craig and Doug
