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Mtn. View Ford
Chattanooga, TN
2,171 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,171 reviews
October 19, 2015
Nissan Titan Very pleased with my experience at Mountain View Ford Lincoln. They made it very easy and stress free to trade my truck. Kenny Epple was very genuine Very pleased with my experience at Mountain View Ford Lincoln. They made it very easy and stress free to trade my truck. Kenny Epple was very genuine and helpful! I really felt like I was working with a friend i'd known for years. I am extremely happy with my truck and will be a returning customer when I go to upgrade in a few years. More
by jmalone10
Employees Worked With
Kenny Epple
October 19, 2015
Presentation was impressive. The salesman, John Goodwin was knowledgeable and personable. The presentation of the MKC on the sales floor was impressive. Under the lights and in th The salesman, John Goodwin was knowledgeable and personable. The presentation of the MKC on the sales floor was impressive. Under the lights and in the showroom the SUV looked really nice. I love driving the car and the Bells and Whistles are awesome. More
by AVM
Employees Worked With
John Goodwin
October 17, 2015
Regretful Sales staff were great. Can't say that about the "certified pre-owned" inspection. Just made my 1st payment and my 3rd trip to the service dept. Reg Sales staff were great. Can't say that about the "certified pre-owned" inspection. Just made my 1st payment and my 3rd trip to the service dept. Regretting my purchase More
by Regretful
Employees Worked With
Shane Heitt. Troy
October 17, 2015
No complaints I purchased a 2016 Ford Escape and I love it. Easy process, price was right and the staff was very friendly and helpful. Highly recommended! I purchased a 2016 Ford Escape and I love it. Easy process, price was right and the staff was very friendly and helpful. Highly recommended! More
by Lynzim228
Employees Worked With
Rodney Grimes
October 17, 2015
Purchase of a 2016 Ford Explorer Very pleased with my new car and with everyone at the dealership. Very friendly and helpful. Thanks, Craig and Doug, you made the trade easy. Very pleased with my new car and with everyone at the dealership. Very friendly and helpful. Thanks, Craig and Doug, you made the trade easy. More
by glendadavis50302
Employees Worked With
Craig and Doug
October 15, 2015
Great experience Doug was fantastic Doug was great. Helped find the Explorer that best fit my needs. He was knowledgable expedient and we were able to compete the sale without a hitch. I Doug was great. Helped find the Explorer that best fit my needs. He was knowledgable expedient and we were able to compete the sale without a hitch. I would recommend the dealership and Doug to anyone !! Thanks again More
by Yogi2016
Employees Worked With
Doug
October 05, 2015
Professional and friendly experience Even though the dealership did not have a model on the floor that I wanted, Rodney kept me informed on what was coming and the approximate arrival of Even though the dealership did not have a model on the floor that I wanted, Rodney kept me informed on what was coming and the approximate arrival of the unit. Sure enough, I was notified when it arrived in Chattanooga. I took a test drive and one hour later all I had to do was sign on the dotted line. Everyone I interacted with was personable, helpful, and a pleasure with whom to do business. The day I drove my new MKX off the floor, it was raining. Not to worry, I was assured a car wash and a full tank of gas the next time we had a sunshine day. As promised, my new car is sparkling clean and full of gas. I definitely would recommend Mountain View Ford Lincoln to friends and relatives. More
by kpbutler
Employees Worked With
Rodney Grimes
October 03, 2015
Great financing and sales department Great place to buy a truck. Chad in the financing department is a great guy who knows his stuff and will do everything he can to find a financing opti Great place to buy a truck. Chad in the financing department is a great guy who knows his stuff and will do everything he can to find a financing option that fits your preference. The sales department requires a little friendly hardball but is willing to work with you eventually. They want to sell trucks. Overall great experience. More
by Burton308
Employees Worked With
Chad, chris
September 29, 2015
Great experience! Logan Watson made the entire process easy and pleasant! From the initial meeting and test drive to him having the Explorer detailed and returned to m Logan Watson made the entire process easy and pleasant! From the initial meeting and test drive to him having the Explorer detailed and returned to me after the sale, I could not have been more pleased. More
by Haljj2
Employees Worked With
Logan Watson
September 29, 2015
A great car buying experience Very pleasently surprised at how good the service was. Zach went above and being too make my car buying experience worry and trouble free. I would rec Very pleasently surprised at how good the service was. Zach went above and being too make my car buying experience worry and trouble free. I would recommend him and this dealer to anyone looking for a car. More
by Kite
Employees Worked With
Zach Carter
