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Mtn. View Ford

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.7
2,450 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,450 reviews

February 07, 2024

They do not care about communication with their customers and bull**** you around for weeks. Service dept is a joke. The whole place is a joke. I really messed up bringing my business to this place. Ill neve More

by SOLO.RIDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Kountz
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Feb 07, 2024 -

SOLO.RIDER responded

Already spoke to you and you are of the ones with communication issues. I updated my google review, might want to go check it out.

Feb 07, 2024 -

Mtn. View Ford responded

I can't find it, i've looked over the past 12 months for bad reviews on google. Would love to have you remind me what the issues were.

Feb 07, 2024 -

SOLO.RIDER responded

I literally spoke to you within the past week and from your response then, changed my review and lowered the review star. As for the person running their communcation and marketing, youre doing a great job...

Feb 07, 2024 -

Mtn. View Ford responded

I literally have no recollection of a discussion with you but thank you for the compliment in that last sentence. Seriously call me on friday and remind me of our conversation.

February 05, 2024

I am pretty skeptical of car dealers and have not typically had good experiences with them. In the case of Mtn. View Ford I was pleasantly surprised at the experience and would highly recommend them More

by JOHN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Horton
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Feb 09, 2024 -

Mtn. View Ford responded

Hi William, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 01, 2024

Honest and they listen to what you want, made it quick and simple to make a choice More

by ericortiz85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Horton, Shaun Emery
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Feb 03, 2024 -

Mtn. View Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 30, 2024

I love my new car! Andrew was super helpful and had my car ready for me when I got there! We've purchased 5 cars from this dealership and can't imagine going anywhere e More

by Lisa Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Madron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Mtn. View Ford responded

Hi Lisa, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

January 28, 2024

Sales guy was great they where very helpful and pretty fast with getting us approved for vehicle More

by danielhollifield8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Beckler, Rob Carrillo
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Jan 30, 2024 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

January 26, 2024

John Greene rocks! Courteous, knowledgeable, polite and assured our visit was smooth and hassle free. More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Killingsworth, Shaun Emery
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Jan 29, 2024 -

Mtn. View Ford responded

Hi Richard, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

January 26, 2024

Mtn. View Ford was a great place to buy our first vehicle! Michael Cates and the team were great! More

by Brayden Shaver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylie Weems, Shaun Emery
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Jan 27, 2024 -

Mtn. View Ford responded

Hi Brayden, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

January 26, 2024

The experience was pleasant. Our salesman, Johnny was great. He was kind and extremely helpful in the process. More

by jimmylangford94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2024 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

January 25, 2024

James Listened to our wants/needs and worked to find what we wanted within our budget. More

by djsivley1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Pernell Stalling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

January 24, 2024

They took the time to assess what I was looking for and my needs. And I greatly appreciate it. More

by mrchaptalker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Mtn. View Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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