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Mtn. View Ford
Chattanooga, TN
2,164 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,164 reviews
November 22, 2022
Hey all we loved our salesman he was great just like family. Got a good deal in my truck and I love it! I think my percentage rate could have been better. And I didn’t like the fact that my truck wasn’t family. Got a good deal in my truck and I love it! I think my percentage rate could have been better. And I didn’t like the fact that my truck wasn’t serviced before I got it. But hey they may have not had time. But overall it it was a good experience! More
by Dp69ford
Employees Worked With
Steve Horton
November 22, 2022
Salesman took another phone call from a buyer while trying to finish our paperwork on the Grand Cherokee we were buying. Most dealers will fill up the gas tank as well as a car wash. We left there wit trying to finish our paperwork on the Grand Cherokee we were buying. Most dealers will fill up the gas tank as well as a car wash. We left there with only a quarter tank of gas; had to fill up the next day as we drove an hour to get home. More
by emkendrick54
Employees Worked With
November 21, 2022
John Goodwin was great to work with and made the pain of buying a vehicle much easier! I will recommend Mtn. View Ford to all family and friends. buying a vehicle much easier! I will recommend Mtn. View Ford to all family and friends. More
by westfamily
November 17, 2022
Josh was so easy to work with and found exactly what we were looking for. Would recommend him to to all our friends and family were looking for. Would recommend him to to all our friends and family More
by Bratchford
Employees Worked With
November 17, 2022
My first time at this dealership, Jim viola was very attentive to my needs in purchasing a truck. Everyone was pleasant to work with. Thank you all! attentive to my needs in purchasing a truck. Everyone was pleasant to work with. Thank you all! More
by Dixiediesel
Employees Worked With
Brandi Conversica, Tamara Fikes, Jim Viola
November 16, 2022
Windshield wiper blades are shot and the oil was not changed. Other than that it wasn’t bad. changed. Other than that it wasn’t bad. More
by Volunteerpride72
November 15, 2022
The process with Josh was very smooth and friendly. The experience was excellent and done in a timely manner. Always had good experience with this dealership and would not think of using any other car The experience was excellent and done in a timely manner. Always had good experience with this dealership and would not think of using any other car dealers. The staff is courteous professional friendly and helpful. I will definitely return. I loved the fact that I literally walked in and drove away with one of my dream cars. More
by Karen
November 14, 2022
John Goodwin is the best! Will answer any questions you have along the way and is always positive and sweet. Very good experience at Mt View Ford. Will go back and refer famil Will answer any questions you have along the way and is always positive and sweet. Very good experience at Mt View Ford. Will go back and refer family and friends for sure. More
by malayna82
Employees Worked With
November 12, 2022
Andrew was very nice and did an excellent job in helping me to order my truck. me to order my truck. More
by Rlstokes
