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Mtn. View Ford

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
2,166 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,166 reviews

May 05, 2022

Friendly no pressure sales. Make every effort to get every incentive available to bring the cost down. More

by Nana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gordon
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May 06, 2022 -

Mtn. View Ford responded

Hi Nana, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

May 05, 2022

Ron was extremely personable and helpful when I came in to pay off my leased MKC. I have begun the process to purchase a new Lincoln Corsair. Great dealership and staff! More

by pryde68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Elliott
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May 06, 2022 -

Mtn. View Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

May 03, 2022

Chris Yancy ordered my Bronco for me and kept me informed every step of the way. He was helpful and answered all my questions. He did a wonderful job fulfilling my order. More

by Csmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2022 -

Mtn. View Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 03, 2022

Great dealership! The process of buying my new Ford Bronco was smooth and easy at Mountain View Ford Lincoln. More

by reidsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Newman, Brandi Conversica, Tamara Fikes
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May 04, 2022 -

Mtn. View Ford responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 03, 2022

Clear and consistent communication throughout the purchase. MSRP honored even in this turbulent market! Josh was great! More

by billy_phelps
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman
Report | Print
May 04, 2022 -

Mtn. View Ford responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 01, 2022

the sale person made the process easy. he set my mind at easy along the way. i left there satisfied. More

by tmilligan216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Elliott, Craig Beckler
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May 03, 2022 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

May 01, 2022

Sales person who understand people first instead of numbers Jim did a great job understanding my wants and needs More

by dwayneroland0525
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamara Fikes, Jim Viola
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May 01, 2022 -

dwayneroland0525 responded

Jim did a great job understanding our needs, I like to thank him for working with us and another guy help pick out the truck and found what we need but don’t remember his name thank y’all

April 30, 2022

Very simple process. Easy to close. Finding trucks today is not easy and they found exactly what I was looking for. More

by Vgrizzard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa Coffey, Jim Viola
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Apr 30, 2022 -

Vgrizzard responded

Thanks for all the help.

May 03, 2022 -

Mtn. View Ford responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

April 27, 2022

John has made buying my truck an easy process. Everyone at the dealership is professional and friendly. If you need a truck, I highly recommend Mt. View Ford! More

by bethkelley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gordon, Brandi Conversica, Tamara Fikes
Report | Print
Apr 29, 2022 -

Mtn. View Ford responded

Hi, our Staff works hard to go the extra-mile for our valued guests! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

April 27, 2022

When you buy a vehicle there make sure they don't try to sell you a $6,000 service contract. READ ALL FINANCE papers before you sign. Also, don't let them try to sell you insurance that covers any dents More

by Phillipsandyb83
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes
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Apr 29, 2022 -

Mtn. View Ford responded

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Mtn. View Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact our Sales Manager, Logan Watson, at (423) 756-1331 or loganwatson@mvauto.com at your earliest convenience and we will do our best to make this right.

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