Back

Mtn. View Ford

Chattanooga, TN

4.8
2,166 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
Contact Dealership

301 E 20th St

Chattanooga, TN

37408

Directions

By Type

Showing 2,166 reviews

April 13, 2022

Hi my name is khushbu patel and I came to just see a car but then ended up getting one had a really great time everyone was so nice and kind thank u so much for everything cant wait to come back and get ano More

by Khushbu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Mtn. View Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

April 12, 2022

Had a wonderful experience at Mtn View Ford. Johnny was extremely helpful with the sale of the expedition max. More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

April 11, 2022

Johnny McKibben has been awesome helping me with my new car purchase. Every time I visit this dealership, he is always there to help me with any questions I have. The whole process was smooth and simple. I More

by britttheturtler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Mtn. View Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Johnny here at Mtn. View Ford! If you have any further questions, please don't hesitate to reach out! Take care!

April 11, 2022

Wonderful experience working with Josh at Mtn View Fire! He kept me well informed throughout the ordering process and has continued to help me with any questions I have after purchasing the vehicle! More

by Kgrafe84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman, Tamara Fikes
Apr 13, 2022 -

Mtn. View Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mtn. View Ford. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

April 11, 2022

Cody is a his guy and was very helpful. He went above and beyond to be helpful. I'd buy a vehicle from him again. More

by Salesman'sdream
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Roberts
Apr 13, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! We hope you continue to choose Mtn. View Ford for all your vehicle needs! Take care!

April 10, 2022

Great experience buying my truck with Kenny Cone. I could not ask for a better experience More

by David Bruce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Mtn. View Ford responded

Hi David, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

April 08, 2022

Our favorite Salesman Patrick Owensby for last 20 years works here so our purchase was very pleasant. He always takes good care of us. Thank you Patrick for a wonderful experience purchasing our Ford Mus More

by Pickup Girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

April 07, 2022

I love my F250! Thanks Jim for finding my forever truck! You made it seem effortless with getting everything on my checklist from the beginning! Thank you for not as More

by CHERI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamara Fikes, Jim Viola
Apr 10, 2022 -

Mtn. View Ford responded

Hi Cheri, thank you for your kind review; we are happy to pass along your comments to Jim here at Mtn. View Ford! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

April 05, 2022

I wasn’t offered any info on my vehicle. I ask and was told nothing.I have had to watch YouTube videos on my car features. Everyone tells you what they think you want to hear, empty promises More

by Kristyfielding915
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bernie Sullivan
Apr 06, 2022 -

Mtn. View Ford responded

Hi, thank you for taking the time to bring this to our attention. Customer service is one of our top priorities and we are disappointed to learn that you had anything less than a stellar experience with us. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact our Sales Manager, Logan Watson, at (423) 756-1331 or loganwatson@mvauto.com at your earliest convenience and we will do our best to make this right.

April 05, 2022

Very friendly and professional dealership. I would definitely go back to Mtn. View Ford for any future purchases. More

by sammy102374
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Elliott, Tamara Fikes
Apr 06, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

...
80
...