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Mtn. View Ford

Chattanooga, TN

4.8
2,166 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,166 reviews

April 05, 2022

I want to commend the whole team at Mtn. View Ford Lincoln. Everyone I interacted at was very helpful and professional. I never felt pressured and your team worked hard to get me the best de More

by sbradberry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 04, 2022

This was my first time having to deal with a car salesmen, and it went great! John was very friendly, and also stuck with me on getting one after taking a year to pay my Escape off! Everyone we had More

by Alexo8301
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

April 04, 2022

First off I want to say I love my car and Cody was awesome. Thank you all so much and I definitely will buy all my new vehicles from you all. More

by Faith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Roberts
Apr 06, 2022 -

Mtn. View Ford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 02, 2022

It was a pleasure to do business with Mtn View Ford. From start to finish, Bernie was a pleasure to work with. More

by Buck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Sullivan, Tessa Coffey
Apr 05, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

April 01, 2022

My experience at Mtn View Ford was one of the easiest car purchases I’ve ever had. Originally, I had placed a custom order for a 2022 Bronco Sport Outer Banks. My salesman, John Goodwin, would call me when t More

by Susan Black
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Mtn. View Ford responded

Hello Susan, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 30, 2022

Kenny is the best Salesman we have ever dealt with! !! We will be back again when we need another vehicle. More

by HMCInc2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

Mtn. View Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 30, 2022

Jim truly personalized the purchase of my Edge. He was patient, asked questions about my needs and did not try to push me to make a decision. He worked side by side with me through the entire pro More

by Tbwatkins88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamara Fikes, Jim Viola
Apr 02, 2022 -

Mtn. View Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 30, 2022

The sales staff was very helpful and attentive. I had to wait a long time for the vehicle and they did a great job of keeping me informed. More

by whh1150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman, Tamara Fikes
Apr 02, 2022 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 28, 2022

This is about my experience. Good morning this is Arlene Luton my husband bought the 1999 Buick from you last week, now the car is down with a right coil out. Needless to say but More

by aalute70
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Greene
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Mtn. View Ford responded

Arlene, I'm so sorry that you are having to make a repair to the Buick you purchased from us last week. Have you been in touch with Mr. Greene yet alerting him to this fact??

March 28, 2022

Great service Patrick brought the truck to my work place and dropped it off and picked my truck up and a just a little bit later he said to ce sign the paper work More

by Chrisclementson76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Beckler
Mar 30, 2022 -

Mtn. View Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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