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Mtn. View Ford

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.7
2,378 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,378 reviews

October 15, 2022

Absolutely wonderful. Everything done with great ease. Great experience as always. Love my new mustang More

by carter.jami5894
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes
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Oct 18, 2022 -

Mtn. View Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 15, 2022

Ron is amazing. He really went above and beyond to help me get my new car. More

by tiffanycarnes86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Laforce, Ron Elliott, Craig Beckler
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Oct 18, 2022 -

Mtn. View Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 13, 2022

Salesman was great! Not to pushy and spent the whole day helping me until I found the right truck. More

by Jadethorton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes, Rex Dotson
Report | Print
Oct 17, 2022 -

Mtn. View Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 12, 2022

I have dealt with this dealer multiple times each time has been a great experience my sales rep John Goodwin went above and beyond to make sure I got what I wanted I am very happy with my purchase More

by Randyman66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2022 -

Mtn. View Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

October 12, 2022

John was very helpful and was excellent to work with. No high pressure and he seemed to really want us to make the right decision for us… not just sell a car. More

by jjpreynolds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica, Chad Akins
Report | Print
Oct 17, 2022 -

Mtn. View Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care! !

October 11, 2022

Thanks John. .. we really appreciate the help we received form you and the entire team at Mt View. No haggle shopping. And quick closing on the paperwork.. we are More

by Theynevergo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2022 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 11, 2022

Great staff. Everyone was very helpful and nice. I was in and out. I would buy another one in the future. More

by Tyler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamara Fikes, Jim Viola
Report | Print
Oct 12, 2022 -

Mtn. View Ford responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

October 10, 2022

The staff were wonderful and thorough. Would have been the icing on the cake if they offered to wash it. Was told they do not do that. However, that does not take away the fact that the st More

by edtinafox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica
Report | Print
Oct 12, 2022 -

Mtn. View Ford responded

Hi, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 08, 2022

Jim Viola is the best Jim got me in a great running car thanks Jim for what you done for me More

by Pretty pink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Viola
Report | Print
Oct 11, 2022 -

Mtn. View Ford responded

Hi Pretty, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

October 08, 2022

Mtn view Ford dealership is amazing. Buying a Bronco there was an enjoyable experience. Everything was done really quickly and easy, form ordering the car to getting out with it. More

by isaaccarmona4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes
Report | Print
Oct 11, 2022 -

Mtn. View Ford responded

Hi, thank you so much for your positive comments about Mtn. View Ford! We are always more than happy to assist you if anything else comes up. Take care!

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