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Mtn. View Ford

Chattanooga, TN

4.8
2,199 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,199 reviews

March 30, 2022

Kenny is the best Salesman we have ever dealt with! !! We will be back again when we need another vehicle. More

by HMCInc2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

Mtn. View Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 28, 2022

This is about my experience. Good morning this is Arlene Luton my husband bought the 1999 Buick from you last week, now the car is down with a right coil out. Needless to say but More

by aalute70
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Greene
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Mtn. View Ford responded

Arlene, I'm so sorry that you are having to make a repair to the Buick you purchased from us last week. Have you been in touch with Mr. Greene yet alerting him to this fact??

March 28, 2022

Great service Patrick brought the truck to my work place and dropped it off and picked my truck up and a just a little bit later he said to ce sign the paper work More

by Chrisclementson76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Beckler
Mar 30, 2022 -

Mtn. View Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 28, 2022

By far the best car buying experience I have ever had. Lawton was fantastic. He went above and beyond to help us find the perfect car. The entire process was simple and very efficient. I can’t recommend L More

by ryvremohiam92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawton Willingham
Mar 30, 2022 -

Mtn. View Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 26, 2022

They were great. Ford has always been my vehicle brand of choice. I’ve been driving them for over 40 years. This is the 3rd vehicle I have bought from Mountain View F More

by Beachlover1158
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Mtn. View Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 26, 2022

Great service after the sale. Honest fair and a joy to do business with! Wish they were my local dealer. More

by Jcook12979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Mtn. View Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. If there is anything else we can do to assist you, please let us know! Take care!

March 26, 2022

Extremely satisfied with our sales person, Johnny McKibben. He kept me informed of the truck that I had ordered. He made the entire process simple and easy. More

by Tommy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Mtn. View Ford responded

Hi Tommy, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 25, 2022

Easy- no hassle experience. Everyone was kind and helpful. Answered questions honestly. Would deal with again. More

by JRG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica
Mar 28, 2022 -

Mtn. View Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 23, 2022

Extremely satisfied with the sales rep, Johnny McKibben. He kept me informed on the progress of my new truck and when it came in, he explained the controls in detail. He made my buying experience simple and More

by Tommy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica, Tessa Coffey
Mar 24, 2022 -

Mtn. View Ford responded

Hi Tommy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 21, 2022

Great customer service. Easy and simple transaction! Our sales person kept me informed on my truck order. More

by Tommy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica, Tessa Coffey
Mar 23, 2022 -

Mtn. View Ford responded

Tommy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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