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Mtn. View Ford

Chattanooga, TN

4.7
2,378 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,378 reviews

September 12, 2022

Awesomeness! ! Bernie Sullivan is the best she took very good care of us. I guess we will see ya again for another! In about 5 😆 More

by Reginanchris2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Sullivan
Sep 14, 2022 -

Mtn. View Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Bernie here at Mtn. View Ford! We're looking forward to your next visit with us!

September 10, 2022

the dealership was clean and well organized. kid friendly too! service was fast and we were able to conclude the sale very quickly More

by sandyrcash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman, Tamara Fikes
Sep 12, 2022 -

Mtn. View Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 09, 2022

Smooth process and Amber was very helpful. Had the car ready and got my financing worked out in no time. Love my new Explorer ST. More

by George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassie Stillwell, Tamara Fikes, Amber Pate
Sep 12, 2022 -

Mtn. View Ford responded

Hi George, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 08, 2022

Everyone at the dealership was very professional and my salesman answered all of my questions and concerns. More

by Camden Neal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Roberts
Sep 10, 2022 -

Mtn. View Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

September 08, 2022

Excellent experience from the start! Through several days of research, we decided to make the two hour drive to this specific dealership; and it was worth it! John was great and so was o More

by evandagriff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Beckler
Sep 10, 2022 -

Mtn. View Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 07, 2022

Ron went above and beyond my expectations. I wanted a Ford Edge and he delivered! Out of all the salesmen I have encountered over my time of car shopping he has been the absolute BEST! I was n More

by essie2117
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Elliott, Brandi Conversica, Tamara Fikes, Kaylie Weems
Sep 09, 2022 -

Mtn. View Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mtn. View Ford! Please let us know if there is ever anything else we can do for you! Safe travels!

September 06, 2022

Easy-peasy. Justin and Logan made the sales experience relaxing, quick, and non-stressful. I look forward to buying from them again! More

by Rick D
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Mtn. View Ford responded

Hi Rick, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 05, 2022

Super fast and friendly service! Car was listed on their website Friday night, I messaged about interest after the dealership was closed, and before 8 am I was already talked to a sa More

by awarren1232
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Beckler, Amber Pate
Sep 06, 2022 -

Mtn. View Ford responded

Hi, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

September 04, 2022

Kenny goes above and beyond, he’s who I have turned to for vehicle purchases for almost twenty years and will continue to do so. More

by jgw1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Mtn. View Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 03, 2022

Excellent service. Justin was personable and responsive. The whole car buying experience was enjoyable and easy. More

by jessicahelmer1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Mtn. View Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

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