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Mtn. View Ford

Chattanooga, TN

4.8
2,165 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,165 reviews

January 15, 2022

I worked with Jim Viola in Sales and Jason Rose in Finance on a trade-in and purchase of a new truck. It was an excellent and efficient experience. Both guys were great to work with. I won't hesitate More

by Mike C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Viola
Jan 17, 2022 -

Mtn. View Ford responded

Hi Mike, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 14, 2022

Took a bad attitude from me and we worked thru it. Very pleased with my truck, amber, joe, and Jason More

by derekkoz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Pate
Jan 16, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2022

What gratitude we have for Jason in the Service Dept and the techs for their courteous and speedy service in helping with repairs to our truck as we "limped" in from the interstate on our way to FL. Within More

by traveler
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason in Service
Jan 12, 2022 -

Mtn. View Ford responded

Traveler, so thankful for your wonderful review. We do our best, sometimes we win and sometimes we lose. Thankfully in your case we were able to help. Hope that will put a smile on your face anytime you think of Chattanooga.

January 06, 2022

Thanks Jim Viola for your professional service in helping my mother in law with her truck purchase. The experience we had with you was most rewarding. She is fully satisfied with her 2019 Doge Ram 1500 and h More

by danhoughton0708
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Viola
Jan 16, 2022 -

Mtn. View Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jim here at Mtn. View Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 05, 2022

Good price. Took 4 hrs to start to finish which isn't to bad for a dealership. Would have been 5 but my vehicle was very poorly detailed if at all. All the leathery was greasy and sticky. The vehicle floor More

by MorrGunStuff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gordon, Tamara Fikes, Amber Pate
Jan 12, 2022 -

Mtn. View Ford responded

Amber was reaching out to you Morr, has she resolved your concern with the detail of the vehicle?

January 05, 2022

Staff was very helpful. All questions answered. The entire process was simple. Josh Newman was awesome. Extremely happy with my new F150. Enjoy it more every day. More

by david53mann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman, Tamara Fikes
Jan 16, 2022 -

Mtn. View Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! It is great to hear our Staff took such great care of you! We hope to see you here again!

January 05, 2022

The team at Mountain View Ford was incredibly helpful, and informative. I felt I got a good deal on my truck, and that my trade in was valued fairly. The whole process was fairly quick and smooth as well. More

by DavidBesh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica
Jan 16, 2022 -

Mtn. View Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your business! Take care!

January 04, 2022

I purchased my new Ford Edge at Mountain View. I was satisfied with all aspects of the sale. Justin Lugo went out of his way to insure I was taken care of. This is the second purchase from Mountain Vie More

by dougmurphy12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Mtn. View Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! It is great to hear our Staff took such great care of you! We hope to see you here again!

January 04, 2022

Greg helped me immensely with buying a new car! I love it and he helped me get approved at the payment that I wanted! More

by Laneym427
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Beckler, Greg Wilson
Jan 16, 2022 -

Mtn. View Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your business! Take care!

December 31, 2021

Jim Viola and the staff were excellent. They were very friendly and took time to answer all of my questions. I am 100% fully satisfied More

by Joshwillis98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamara Fikes, Jim Viola
Jan 04, 2022 -

Mtn. View Ford responded

indeed Jim is one of the good guys Josh. thanks for trusting us to help with your Jeep purchase. drive safely and happy new year.

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