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Mtn. View Ford

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.7
2,378 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,378 reviews

May 07, 2022

We had a wonderful experience! The staff and Johnny couldn’t have done better! We was greeted with a smile and Johnny worked hard and got us in not only one but two vehicles More

by Aford005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2022 -

Mtn. View Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 07, 2022

It took a long time to receive truck but not dealers fault. Dealership did good job. More

by Ron
Recommend Dealer
Yes
Employees Worked With
Andrew Madron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes
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May 09, 2022 -

Mtn. View Ford responded

Hi Ron, thank you for taking the time out of your day to tell us about your experience. Thanks again for your business! Take care!

May 05, 2022

Friendly no pressure sales. Make every effort to get every incentive available to bring the cost down. More

by Nana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gordon
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May 06, 2022 -

Mtn. View Ford responded

Hi Nana, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

May 05, 2022

Ron was extremely personable and helpful when I came in to pay off my leased MKC. I have begun the process to purchase a new Lincoln Corsair. Great dealership and staff! More

by pryde68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Elliott
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May 06, 2022 -

Mtn. View Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

May 03, 2022

Clear and consistent communication throughout the purchase. MSRP honored even in this turbulent market! Josh was great! More

by billy_phelps
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman
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May 04, 2022 -

Mtn. View Ford responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 03, 2022

Chris Yancy ordered my Bronco for me and kept me informed every step of the way. He was helpful and answered all my questions. He did a wonderful job fulfilling my order. More

by Csmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2022 -

Mtn. View Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 03, 2022

Great dealership! The process of buying my new Ford Bronco was smooth and easy at Mountain View Ford Lincoln. More

by reidsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Newman, Brandi Conversica, Tamara Fikes
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May 04, 2022 -

Mtn. View Ford responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 01, 2022

Sales person who understand people first instead of numbers Jim did a great job understanding my wants and needs More

by dwayneroland0525
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamara Fikes, Jim Viola
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May 01, 2022 -

dwayneroland0525 responded

Jim did a great job understanding our needs, I like to thank him for working with us and another guy help pick out the truck and found what we need but don’t remember his name thank y’all

May 01, 2022

the sale person made the process easy. he set my mind at easy along the way. i left there satisfied. More

by tmilligan216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Elliott, Craig Beckler
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May 03, 2022 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

April 30, 2022

Very simple process. Easy to close. Finding trucks today is not easy and they found exactly what I was looking for. More

by Vgrizzard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa Coffey, Jim Viola
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Apr 30, 2022 -

Vgrizzard responded

Thanks for all the help.

May 03, 2022 -

Mtn. View Ford responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

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