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Mtn. View Ford
Chattanooga, TN
2,232 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,232 reviews
January 18, 2022
The people there were excellent. Great customer service and great experience. Recommend to everyone to check them out. and great experience. Recommend to everyone to check them out. More
by Conrob29
Employees Worked With
January 18, 2022
We experienced Outstanding personal attention throughout the whole process. Our salesman Ron made it a very enjoyable process. the whole process. Our salesman Ron made it a very enjoyable process. More
by ramseyb
January 16, 2022
Easy to work with and had me in and out in a timely manner with my new car. manner with my new car. More
by Iwasapayne
January 16, 2022
Found just the right truck in their inventory. Spoke with Jim Viola to make a deal. We were treated very fair. On my way to dealership traffic caused us to miss our appointment. Jim txt. No worries just be s Jim Viola to make a deal. We were treated very fair. On my way to dealership traffic caused us to miss our appointment. Jim txt. No worries just be safe. We kept several people late after close. Nobody complained but everyone treated us great. Highly recommend Jim and the entire team at Mtn View Ford! More
by Chadntexas65
Employees Worked With
Other Employees :
Bernie Sullivan, Brandi Conversica, Jim Viola
January 16, 2022
Chris stayed in touch with a great low pressure approach and helped me get the deal I was looking for. Highly recommend if you are looking for a vehicle to reach out to Chris. and helped me get the deal I was looking for. Highly recommend if you are looking for a vehicle to reach out to Chris. More
by presbell
January 15, 2022
I worked with Jim Viola in Sales and Jason Rose in Finance on a trade-in and purchase of a new truck. It was an excellent and efficient experience. Both guys were great to work with. I won't hesitate Finance on a trade-in and purchase of a new truck. It was an excellent and efficient experience. Both guys were great to work with. I won't hesitate to go back to Mtn View Ford for my next vehicle. More
by Mike C
January 14, 2022
Took a bad attitude from me and we worked thru it. Very pleased with my truck, amber, joe, and Jason pleased with my truck, amber, joe, and Jason More
by derekkoz
January 12, 2022
What gratitude we have for Jason in the Service Dept and the techs for their courteous and speedy service in helping with repairs to our truck as we "limped" in from the interstate on our way to FL. Within the techs for their courteous and speedy service in helping with repairs to our truck as we "limped" in from the interstate on our way to FL. Within 5 hours the problem was diagnosed, parts in stock, replaced and test drove before putting us behind the wheel to continue our trip. What a blessing for travelers to still find helpful, kind customer service and Chattanooga is lucky to have this dealership. More
by traveler
Employees Worked With
Jason in Service
