Mountain View Ford Lincoln - Service Center

Austin was super helpful in getting my truck checked in and set up to have the work done on it that I needed. and set up to have the work done on it that I needed. More

best service They were always kind to me thank you so much They are the best much They are the best More

Great service. Always answers any of my questions and always explains what is being serviced. Always answers any of my questions and always explains what is being serviced. More

My vehicle arrived with what turned out to be a somewhat complicated repair. Jason was great as was Mountain View Ford. I really appreciate the service that I received! complicated repair. Jason was great as was Mountain View Ford. I really appreciate the service that I received! More

I loved my experience with the mobile service. They showed up on time and handled it all. Easy peasy. They showed up on time and handled it all. Easy peasy. More

I dropped my car off on Monday and they texted on Thursday and said the parts had come in. Joe texted that Austin would answer any questions I have. The text said parts were in on Thursday and would Thursday and said the parts had come in. Joe texted that Austin would answer any questions I have. The text said parts were in on Thursday and would be worked on Friday. I called Friday and asked to speak to Austin and he was with a customer so I left a message. No one called me back. No answers to my text. I came on Saturday thinking that it was probably ready and the website said your service department was open. There was someone there taking in cars and the garage doors were open and there were lots of cars in the service area and people but the person at the counter said there was no one there that knew anything about my car on saturday. He said the parts were in but he didn't know anything else. First thing Monday morning I get a text saying the car is ready. The text just said "is ready". That means it was probably ready on Friday afternoon or maybe Saturday but no one was there to let me get it. If it wasn't actually ready until Monday that's fine but I'm thinking it was probably ready Friday afternoon but nobody called me. If it was being worked on Saturday and completed Saturday I should have been able to pick it up then. The work seems to have been done correctly but there was a long narrow scuff mark on the rear driver side quarter panel. It did wipe off with some pressure but it wasn't there when I brought it in. Other than that the work seems to have been done correctly. I would probably use Mountain view Ford service again. More

It was easy to get an appointment and they had me out in about an hour. about an hour. More

Everyone I contact with were extremely nice. I expected to get my vehicle back sooner than I did BUT when they gave it back to me they also gave me a shiny beautiful car wash ! I expected to get my vehicle back sooner than I did BUT when they gave it back to me they also gave me a shiny beautiful car wash ! More

The tech was very polite and professional. I was very pleased with the overall service I was very pleased with the overall service More

Very knowledgeable, easy to contact, very confident service. I would recommend this service to anyone. service. I would recommend this service to anyone. More