Mountain View Ford Lincoln - Service Center

Came in. Wasn't anyone at the service desks and waited 6-8 minutes till someone spoke with me. After I got spoke to my vehicle took 3 hours to get serviced (o Wasn't anyone at the service desks and waited 6-8 minutes till someone spoke with me. After I got spoke to my vehicle took 3 hours to get serviced (oil/tire rotation). Wasn't told my truck was ready so I had to go to the service desks and ask then they said it was ready. If I didn't have a service plan I wouldn't be going back. More

Honest and reliable dealer service department. Top notch Service Advisors that work together to make a great team to make the customer experience stress free. Can’t go wrong with Mtn View ! Top notch Service Advisors that work together to make a great team to make the customer experience stress free. Can’t go wrong with Mtn View ! More

The advisor Dominik was very rude and had an attitude. This was my first visit. This was my first visit. More

Comfy lounge, fast service, excellent customer service from Jose and the team. They'll be taking care of our car for a long time. from Jose and the team. They'll be taking care of our car for a long time. More

Great service from a wonderful informative tech who arrived on time and took care of our needs in a timely manner. arrived on time and took care of our needs in a timely manner. More

Stopped in for oil change (by appointment), and also for a piece of trim that was missing off my 3 month old truck. Jose got me checked in quickly. They got.my oil changed in about 35 minutes, and ordered t a piece of trim that was missing off my 3 month old truck. Jose got me checked in quickly. They got.my oil changed in about 35 minutes, and ordered the trim piece I needed, which they covered with the warranty. I live an hour away, so Jose got the Parts Dept to ship the 9art to my house so I didn't have to come back a week later. Thank you Jose! More

First class organization. Keeps you informed. Great job explaining the work. Service team is always there to great you. Keeps you informed. Great job explaining the work. Service team is always there to great you. More

Melissa did a great job on our two vehicles. She was very knowledgeable and worked efficiently and quickly to replace our Maverick batteries. We’re very happy with her work! She was very knowledgeable and worked efficiently and quickly to replace our Maverick batteries. We’re very happy with her work! More

This has to be the best dealership we have ever worked with. They're always so courteous and prompt. I love the option of having them come to the house to do recalls or other things needed. The service pe with. They're always so courteous and prompt. I love the option of having them come to the house to do recalls or other things needed. The service person, Melissa, is really awesome! More