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Muller Acura of Merrillville - Service Center
Merrillville, IN
109 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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109 Reviews of Muller Acura of Merrillville - Service Center
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March 10, 2022
It took almost 3 hours while I waited for an oil change, air filter change, and tire rotation. 4 people came after me and left before me. They were there for oil change as well. No one communicated with me air filter change, and tire rotation. 4 people came after me and left before me. They were there for oil change as well. No one communicated with me that there was such a delay or problem. I finally asked about my car and it was miraculously ready. No apology, or acknowledgement that I had been sitting there almost 3 hours! This is not the first time but will be the last. I will no longer be getting my oil changes or Maintence done at this dealership. Actually this is my second Acura, and will be my last Acura due to this dealerships inadequacy. More
by GFranker
Employees Worked With
Mike Powell
March 07, 2022
A fantastic service department run by Mike Powell. The best I have ever encountered. I’ve owned a lot of high end automobiles, but have never had the caliber of service Mike provides at Mueller Acura! The best I have ever encountered. I’ve owned a lot of high end automobiles, but have never had the caliber of service Mike provides at Mueller Acura! Excellent service, best I’ve ever had! More
by Bob Jackson
Employees Worked With
Mike Powell
March 05, 2022
This review is primarily associated to Muller Acura Merrillville Service dept. Mike Powell and Master tech Sean, are those who take care of my fleet (two MDXs), for last 7 to 8 years. Cannot ignore M Merrillville Service dept. Mike Powell and Master tech Sean, are those who take care of my fleet (two MDXs), for last 7 to 8 years. Cannot ignore Michael Chronorela as main parts guy! Long relationship, honesty, customer care, professionalism, knowledge... are just few small ticket items which brings me back to this place to service my vehicles. No hidden fees, no returns for faulty repairs... Their service kept me attached to Acura brand. Brand's customer care and service support it does matter! More
by djordje
Employees Worked With
Sean McMahon, Mike Powell, Michael Chronowski
March 04, 2022
Always good service and the staff is friendly and helpful. Never a bad experience when bringing the car in for service. The sales staff is very nice and polite, wish other dealerships would take a helpful. Never a bad experience when bringing the car in for service. The sales staff is very nice and polite, wish other dealerships would take a lesson from Muller Acura. More
by havabaci
Employees Worked With
Mike Powell
February 25, 2022
Great customer service. Scheduling for service easy, service manager mike explains work being done so well. Love the car wash! Prices seem reasonable Scheduling for service easy, service manager mike explains work being done so well. Love the car wash! Prices seem reasonable More
by Dee
Employees Worked With
Mike Powell
February 13, 2022
Great service center! Super nice staff. Very helpful. Also have a comfy lounge. Much better than a quick lube place and about the same price! Also have a comfy lounge. Much better than a quick lube place and about the same price! More
by LKM
Employees Worked With
Mike Powell, Steve Minskov
February 10, 2022
Excellent service provided by Muller Acura. Appointment was easy to arrange and all my needs were provided by friendly staff in a warm clean environment. was easy to arrange and all my needs were provided by friendly staff in a warm clean environment. More
by ssmous
Employees Worked With
Steve Minskov
