Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Muller Acura of Merrillville - Service Center
Merrillville, IN
113 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
113 Reviews of Muller Acura of Merrillville - Service Center
Sort by
July 17, 2024
I scheduled my appointment ahead if time and they were ready for me when I got there. Hospitality was welcoming and the service was very professional. I will definitely go back there to have my car servi ready for me when I got there. Hospitality was welcoming and the service was very professional. I will definitely go back there to have my car serviced again More
by rsemford
Employees Worked With
Matthew Dotson
July 01, 2024
Love this dealership. My service rep was very nice and made me feel at home. Was late for appointment but quickly checked me in and got the work down on time. My service rep was very nice and made me feel at home. Was late for appointment but quickly checked me in and got the work down on time. More
by mntiamoa7
Employees Worked With
Mathew Dobson
June 17, 2024
Matthew was AWESOME! ! We’ve been customer for years and we trust the dealership and recommend the dealership 100%. 🤩! We really miss Glenn! God bless the Mueller famil ! We’ve been customer for years and we trust the dealership and recommend the dealership 100%. 🤩! We really miss Glenn! God bless the Mueller family and loved ones!!😔❤️🩹 More
by WestFam3
Employees Worked With
Matthew, Stephan Piggee
May 26, 2023
Had a tire fixed on last visit and still had same slow leak in it when I returned for this visit. Asked for it to be looked at and fixed. Was told they couldn't find anything, I said I had paid for it t leak in it when I returned for this visit. Asked for it to be looked at and fixed. Was told they couldn't find anything, I said I had paid for it to be fixed last time and still not fixed. So I paid for noting and was offered nothing in return for failure of work done. Car needs a transmission fluid flush and change. Price was much higher than I can get it done elsewhere. It will be done elsewhere. Had my engine oil and filter change - again price was much higher than elsewhere. Basically $100. Wow!!!! If I didn't have a recall that needed to be addressed I wouldn't have brought my car there. This took nearly 2 hours - I think most of the time was spent on developing a list of service recommendation to bring my bill up to $1000. Over priced work and questionable reasons for it. Very doubtful that I'll be back. More
by dgouwens
Employees Worked With
Matthew
May 08, 2023
I have been coming to Muller of Merrillville for 10 years now. I've only had great expereinces with both the Sales & Service staff and hope to continue my experience for future purchases! now. I've only had great expereinces with both the Sales & Service staff and hope to continue my experience for future purchases! More
by gpieters
Employees Worked With
Matt (Service Adviser), Amy (Concierge - no longer there), Andrea (Salesperson - no longer there), Stephan Piggee, Mike Powell
April 28, 2023
Very friendly. Very informative of service performed . Trust bringing my car here . This is my 3rd Acura from this dealership. Won’t be my last . S. Piggee helped u Very informative of service performed . Trust bringing my car here . This is my 3rd Acura from this dealership. Won’t be my last . S. Piggee helped us all 3 times . More
by Kay
Employees Worked With
Brian , Stephan Piggee
