Muller Subaru

I spoke to a salesman through email. But the only thing I didn't understand is that cars.com (& other car websites as well) list the exact same car I'm interested for a lower price. And But the only thing I didn't understand is that cars.com (& other car websites as well) list the exact same car I'm interested for a lower price. And when I to spoke to an salesman through email, I was told that same car is much higher (without taxes and the extra fees). I did not understand that. More

Hands down the best experience I’ve had at a dealership. Between the attentive help through the process of buying out of state, and the amazing professionalism of the staff, I couldn’t recommend this place Between the attentive help through the process of buying out of state, and the amazing professionalism of the staff, I couldn’t recommend this place more. Major thank you to mangers Sebastian & Dave R, Finance director Asim, and the hero who helped me find and secure my dream car, Dave Truong More

Best experience I’ve ever had with buying a car. The process was seamless, and easy! process was seamless, and easy! More

Very happy with delivery and followup. Viktor was very helpful with call day after delivery asking if we had any questions. Lots of new safety features and he answered them all. Larry Leonard helpful with call day after delivery asking if we had any questions. Lots of new safety features and he answered them all. Larry Leonard More

I've been coming to Muller Subaru for car maintenance in the last three years, and every experience was superb! Kevin and the rest of the staff always provided quality standard of work and that everyone is the last three years, and every experience was superb! Kevin and the rest of the staff always provided quality standard of work and that everyone is always willing to provide assistance in a very courteous way. Their utmost professional manner in the delivery of service truly demonstrate their commitment to bona fide customers like me. More

I had an excellent experience working with Marcus Bennett while trading in my 2018 outback for a 2022 Outback. Everything went as planned...super smooth transition. Thanks Again! Andrew Ray while trading in my 2018 outback for a 2022 Outback. Everything went as planned...super smooth transition. Thanks Again! Andrew Ray More

Knowledgeable and friendly staff. Answered all of my questions concerning production and delivery time, as well as breakdown of car features, pricing, etc. I’m very happy with my purchase questions concerning production and delivery time, as well as breakdown of car features, pricing, etc. I’m very happy with my purchase More

Not how I would expect to be treated at a dealership in 2021, 1950 maybe, but not 2021. Arranged for a test drive of 2021 Subaru Crosstreck (Alfredo was awesome!). The test drive was great; it would 2021, 1950 maybe, but not 2021. Arranged for a test drive of 2021 Subaru Crosstreck (Alfredo was awesome!). The test drive was great; it would be a terrific car for my son when he starts driving next year. After we were done, a salesman (Rob Johnson) spent a few minutes telling me how difficult it is to get a new vehicle now, that I should order what I want and wait for it, and shared that they are not negotiating - straight MSRP. During the conversation, he was condescending and a little patronizing. Continually looking to my partner (a man) for answers, I chalked it up to him being young. Finally, my partner got annoyed and stood up to leave. I asked a couple more questions and did not agree to commit to something (especially since they have no inventory). I said I would think about it, thanked him for his time, and left, following my partner out the door. 10 minutes later, I received a phone call from Rob; after he asked me if a mask left in the vehicle we drove was mine, he began to chastise me for leaving "so abruptly." He went on for over 5 minutes about how I should approach buying a car, that I should allow a salesperson to spend more time speaking with me, that I should not leave the dealership as that is disrespectful to a salesperson, that he was taking his time to speak to me in good faith and that my not allowing him to speak to me longer is not the best way to buy a car, that "being a good customer" meant building a relationship with a salesperson. It is hard to do that if I leave the dealership... I was absolutely floored! He then went on to say when I come back, I need to give a salesperson a better opportunity to sell me a vehicle and that he is not going to be in the industry long as he is moving on to something else - it is a good thing because he can't handle a customer walking out then he needs to do something else to make a living. If I were a man, I would never have received a phone call like that. Absolutely unreal! I grew up in the automotive industry; the last thing I need is some punk treating me like a little girl who doesn't know what she wants. More

Not happy with fact they got dirt on my white seats while checking the cabin air filter. No luck with getting dirt (grease?) off of seat. checking the cabin air filter. No luck with getting dirt (grease?) off of seat. More