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Mullinax Buick GMC

Montgomery, AL

Overview
Employees
Reviews
Vehicles
4.7
769 Reviews
The team at Mullinax Buick GMC would like to welcome you to our dealership in Montgomery, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Montgomery, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Montgomery count on the high-quality vehicles and services found at Mullinax Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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833 Eastern Blvd

Montgomery, AL

36117

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Showing 769 reviews

September 07, 2023

Very customer friendly. The service was excellent and my wait time was way shorter then expected. Great job well done More

by ricky.henry43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worthington
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Sep 08, 2023 -

Mullinax Buick GMC responded

Thank you for the positive feedback! We're glad to hear your wait time was shorter than anticipated and that our team provided excellent service. We strive to ensure our customers have a great experience!

September 03, 2023

We had a very pleasant experience at Mullinax Buick during the service visit for my Silverado with easy drive in receiving area, knowledge staff and comfortable waiting room . More

by gill1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Grace Scoggings
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Sep 05, 2023 -

Mullinax Buick GMC responded

Thank you for letting us know about your visit! We're glad to hear that you had a comfortable and smooth experience at Mullinax Buick for your Silverado's service. We appreciate your business!

September 03, 2023

This was one of the best experiences I had! Thank you so much for taking care of my car and getting me back on the road to Memphis! Traveling alone and knowing I was in good hands took a lot of More

by marthamwinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Burkhalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Jackson
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Sep 05, 2023 -

Mullinax Buick GMC responded

Thank you for sharing your experience! We're thrilled to hear that Chris put your mind at ease and got you back on the road to Memphis quickly. Safe travels and we appreciate your business!

September 02, 2023

Tony is the best. You should be thankful to have him. 12 months ago I was committed to never using your dealership again. Service was bad. Tony has been a wonde More

by TMHR11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Burkhalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Mullinax Buick GMC responded

Thanks for giving us another shot and for the great feedback on Tony! We're thrilled to hear that he's turned things around for you. Your business means a lot to us, and we're happy you've noticed the improvements!

September 01, 2023

Top notch dealership from top to bottom, made the process easy and pleasant. Will certainly be back. More

by ELIZABETH730712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Mullinax Buick GMC responded

Thanks for the high praise! We're thrilled to hear your experience was top-notch from start to finish. Can't wait to see you back! We appreciate your business!

August 29, 2023

Just changed ownership and wasn’t very organized. The main guy wanted to send me to a different location 50 miles away to have an issue fixed with my car that was only 6 months old. And apparently th More

by mbridges8891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris , Sabrena Mitchell, Anna Grace Scoggings
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Aug 29, 2023 -

Mullinax Buick GMC responded

Hello mbridges8891, My name is Esteban Ramirez, I am the General Manager of Mullinax Cadillac/Mullinax Buick-GMC, I want to thank you for your review and would like to speak with you regarding your recent visit to our dealership. We recently acquired this store and as you can understand all things new have their growing pains. It did take almost 2 months to get things rolling when it came to our loaner program but I am glad to say that we were finally approved by GM as of today and that I will be able to provide the service. We are currently identifying the vehicles that are going into the program. We will also have pick up and delivery services. I would love to talk to you In person or over the phone, please feel free to contact us me directly at (334)851-5000 this is my direct line or email me at eramirez@mullinaxcadillac.com. I am here at your service, Esteban Ramirez General Manager Mullinax Cadillac

August 27, 2023

Great dealership. Fast, friendly service from a great Sales Person. We are very very satisfied. More

by F BELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamont Johnson
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Aug 28, 2023 -

Mullinax Buick GMC responded

Thank you for your kind feedback. We're thrilled to hear about your positive experience and satisfaction with our dealership and sales team. We always strive to provide efficient and friendly service. We look forward to assisting you again in the future!

August 26, 2023

Better service than with previous owner. Only downside is that they didn't clean the car. More

by BCLARK80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worthington
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Aug 28, 2023 -

Mullinax Buick GMC responded

Thank you for your feedback. We're glad to hear our service has improved from the previous owner. We apologize for the oversight regarding cleaning your car. We'll take note and strive to enhance that aspect of our service moving forward. We hope to serve you better next time!

August 12, 2023

Tony was so kind to come and get my truck and get it going again. He is always so efficient. The wash job was amazing. My neighbor thought I had traded for a brand new vehicle. Thanks so very much. Ever More

by gtjacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Burkhalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zanthia Rover
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2023 -

gtjacobs responded

I was confused about the chart. My intent was to give Tony the highest rating commensurate with my verbal response. So sorry for my confusion. Give my highest thanks to Tony.

August 11, 2023

They were quick and resolved our issue with the glove box. We did not have any other issues for them More

by MARIE.SMITH2228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saadiq Shakur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Jackson
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Aug 14, 2023 -

Mullinax Buick GMC responded

It's great to hear that the team was able to address and resolve the issue with your glove box efficiently. We always strive to provide prompt and effective solutions for our customers. Thank you for trusting us with your vehicle, and should you have any future concerns or needs, don't hesitate to reach out. Safe travels!

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