Mullinax Ford of Central Florida

Randy McDonald went above and beyond After having a terrible experience at Key Scales a friend recommended Mullinax saying he was very satisfied with the the way Mullinax conducted their After having a terrible experience at Key Scales a friend recommended Mullinax saying he was very satisfied with the the way Mullinax conducted their business with him in the past. A couple of his comments were HONEST, upfront pricing with no additional dealer document fees etc. I made a deposit on three different Mustangs at Key Scales which they promised to deliver in a couple days. They failed on all three attempts to deliver my desired car after they took my deposit. It became very apparent to me they were misleading me and jerking me around. I contacted Mullinax online and chatted with Randy McDonald. I asked him to give me a call to make the communications easier. We discussed my frustration with the other dealership and he assured me Mullinax treats each and every customer honestly and with respect. I made arrangement to meet him the following day. My wife and I made that hour and a half drive and could not have been happier. Within 45 minutes he located a car we wanted and made arrangements to pick it up the following day. What a relieve after my terrible experience at Key Scales. Not only did he locate and deliver the car within 48 hours but he has kept in contact with us to ensure we are completely satisfied and to answer any questions we may have. Randy and Mullinax Ford will be my recommendation for anyone buying a car. We are both happy and satisfied Mullinax customers. More

My new 2015 F 150 I can't believe you can select and negotiate a new Ford completely via the internet and email, but I actually did not speak to or meet my salesman unt I can't believe you can select and negotiate a new Ford completely via the internet and email, but I actually did not speak to or meet my salesman until I arrived at the dealership to pick up my new Truck. Great to be able to avoid the multiple phone calls and trips to the dealer. I challenged my salesman, Alan Bowers, that the next one will be via texting only. Thanks to Alan and Mullinax. More

Excellent Car Buying Experience We were pleased with the overall car-buying experience. The sales associate was able to quickly find cars that met our needs and when we made the dec We were pleased with the overall car-buying experience. The sales associate was able to quickly find cars that met our needs and when we made the decision to buy, he had the car ready and the paper work ready when we arrived. There was no hassle or last minute surprises. More

On the Edge First SUV/Crossover consideration. Drove a 2014 Edge Limited. Knew was going to buy if deal was fair including trade in. This was a positive car bu First SUV/Crossover consideration. Drove a 2014 Edge Limited. Knew was going to buy if deal was fair including trade in. This was a positive car buying experience and will go to them again for purchase of vehicle in the future. The salesperson was very professional and very helpful. More

Costly experience Wanted to trade a 2001 VW Cabrio for a newer Ford Explorer. jerry mullinax wanted to test the Cabrio. He proceeded to break the driver's door locking Wanted to trade a 2001 VW Cabrio for a newer Ford Explorer. jerry mullinax wanted to test the Cabrio. He proceeded to break the driver's door locking mechanism rendering the entire system inoperable. He refused to fix it or pay to have it fixed. Now I am out the money to fix it before I can go elsewhere to trade it. Thanks a PANTLOAD jerry. More

Awesome experience Definitely coming back to purchase another vehicle when the time comes. My experience was excellent. Friendly associates. Frankie was the best auto Definitely coming back to purchase another vehicle when the time comes. My experience was excellent. Friendly associates. Frankie was the best auto sales rep I have ever dealt with. Definitely the best experience in car buying. More

Quick and easy Ryan Ortiz made this an outstanding car buying experience from start to finish. I would recommend this dealership to anyone looking for NO BULL car b Ryan Ortiz made this an outstanding car buying experience from start to finish. I would recommend this dealership to anyone looking for NO BULL car buying experience. More

Signing paperwork in an hour It took longer to go over the toys in the truck than to buy it. Awesome way to buy a truck. Very happy with my purchase. It took longer to go over the toys in the truck than to buy it. Awesome way to buy a truck. Very happy with my purchase. More

No longer painful to buy a car While purchasing a new vehicle can be exciting, it is also frequently painful. Not this time. Our salesperson was knowledgeable, professional and pers While purchasing a new vehicle can be exciting, it is also frequently painful. Not this time. Our salesperson was knowledgeable, professional and personable. We had several vehicles from which to choose and were able to drive and compare them. We are very pleased with our new Edge and the way we were treated at Mullinax. More

Best car buying experience ever! From the time we entered the dealership until we left, it was the best experience we have ever had buying a new car. Our salesman Warren Marks was gr From the time we entered the dealership until we left, it was the best experience we have ever had buying a new car. Our salesman Warren Marks was great. He was friendly, patient and easy to work with. Never thought we would rave about the car buying experience but Mullinax Ford changed our minds. We were impressed that the owner Jerry Mullinax took the time to introduce himself and thank us for buying a car from his dealership. More