Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mullinax Ford of Mobile
Mobile, AL
1,267 Reviews
In the market for a new ride? Point your wheels toward Mullinax Ford of Mobile, where we always put our best price on every vehicle.
Check out our huge inventory of new, used and certified pre-owned vehicles. Then maybe take a test drive in a new Ford F-150, Super Duty, Bronco, Explorer, Mustang or any of our many other models.
Mullinax Ford of Mobile serves the entire greater Mobile area. And we’re one of the region’s top dealerships because our Up Front® Pricing and no dealer fees make the buying process simple and convenient.
After the sale, visit our complete service and parts departments to keep your vehicle in top shape. Our experienced service technicians work on any year and model of Ford – even if you didn’t buy it from us. We also feature a full-service body shop for collision repairs that can service Fords as well as other vehicles.
Mullinax Ford of Mobile – where you can shop with confidence, but without the stress.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,267 reviews
November 16, 2017
Awesome salesman Derek was totally awesome no pressure nice respectful and no pressure guy. Very enjoyable experience. I had already been to three other dealerships in Derek was totally awesome no pressure nice respectful and no pressure guy. Very enjoyable experience. I had already been to three other dealerships in Mullinax seem to be the most honest and trustworthy More
by Vancleave0004
Employees Worked With
“Monty” Derek Montalvo
November 15, 2017
BEST prices and TOP SHELF Service!! Don't sign that line until you've shopped with Mullinax Montalvo helped me get the truck I needed at the price I wanted. While doc in finance was goin Don't sign that line until you've shopped with Mullinax Montalvo helped me get the truck I needed at the price I wanted. While doc in finance was going to work getting me the best rate possible.. best all around dealership I'll be back. More
by Highcottonlivin
Employees Worked With
Doc, “Monty” Derek Montalvo
November 14, 2017
Great and Quick Service They were friendly and able to get me into the car I wanted. Very easy and quick. Thanks Derek and Doc, you both were very helpful. They were friendly and able to get me into the car I wanted. Very easy and quick. Thanks Derek and Doc, you both were very helpful. More
by Clint9980
Employees Worked With
Doc, “Monty” Derek Montalvo
November 14, 2017
3 to 4 hours turned into 3 days I purchased a CPO Explorer, which was supposed to have a 170 point inspection. Somehow the sunroof shade was missed. I operated it before making the p I purchased a CPO Explorer, which was supposed to have a 170 point inspection. Somehow the sunroof shade was missed. I operated it before making the purchase and it had a loud clicking noise. Service dept looked at it and determined it was the motor. They had to order it, so I made the purchase and brought it back at 7:15 am on Wednesday. I was met by Wendy, a service writer. When she thought the service department had to make the repair she told me it was a half-day job, then went to a whole day, then more than a day....which is it? When she found out the used car service dept had to fix it, it went down to 3-4 hours. Again, which is it? After waiting 4 hours and no word of it being completed, I went and asked Wendy. She didn't know anything. I contacted my salesman Derek Montalvo. He looked into it and found out that it was not the motor, but a bearing. At this point the entire overhead was down, so Derek went back to the Service dept to get me a loaner car so I could leave my Explorer there. I finally got a new Escape as a loaner at 1:30 pm, over 6 hours after I arrived there. I left with the promise it would be done on Thursday. It wasn't. They received the part in at 2 pm, and even though it was a 3-4 hour job, which made me think that having it half way done before the part arrived it would only take 2 hours to put back together, it didn't get done by the COB on Thursday. As a matter of fact it was not ready until 4 pm on Friday. I was told it was ready at 3 pm, but it wasn't. They sent it through to get cleaned. They didn't get the roof or the sunroof glass. I hope this is not a typical service dept experience at Mullinax. I do know one thing, during my 6 hours in the Service Dept waiting room, they sold a lot of windshield wipers. Almost every person that was sitting in there was told their windshield wipers needed to be replaced...$30.95 was quoted to every one of them, which really is a decent price. As a final thought; I drove 650 miles home from Mobile, AL to St. James City, FL, and I love, love...love this Explorer. What a great SUV. More
by Mark Johnson
Employees Worked With
Used Car Service
November 13, 2017
Awesome! Ben was super helpful when looking for a new car. We had visited another dealership the same day, but didn’t get the perosnable service we received fr Ben was super helpful when looking for a new car. We had visited another dealership the same day, but didn’t get the perosnable service we received from Ben and the other crew members. We really appreciated the crew staying after close to work with us. Thanks Ben, Terrance and Johnathan for my new car! More
by Chelsea1416
November 12, 2017
Easy. Price, quality and delivery all three were great Great dealership to work with. The pricing was good and my sales person was very informative in answering my questions prior and during the purchase o Great dealership to work with. The pricing was good and my sales person was very informative in answering my questions prior and during the purchase on my truck. More
by Bwallinmt29
Employees Worked With
“Monty” Derek Montalvo
November 11, 2017
Excellent car buying Experience I purchased my vehicle today and Derek Montalvo was my great salesman. Derek was very nice, patient, attentive, and very helpful through out the ent I purchased my vehicle today and Derek Montalvo was my great salesman. Derek was very nice, patient, attentive, and very helpful through out the entire process. He communicated with me from the day I called him inquiring about the vehicle all the way up until I completed the process. I went to look a one car and he remained focused on that car only and he did not try to pressure me into changing my mind about anything. The process was smooth and did not take all day like some dealerships do. Derek is a great salesman and went above and beyond to make sure I was happy. I give him 5 stars and two thumbs up. He is the best salesman that I have ever dealt with. Thanks Derek, Keep up the great work. More
by Stephbusby35.
Employees Worked With
The Finance Manager "Doc" was also very helpful. He was very nice and friendly. Great Job "Doc"!!! , “Monty” Derek Montalvo
November 10, 2017
Excellent customer service Had a great positive experience in dealing with mr. Howell. I would definitely recommend him to family and friends to receive to ultimate buying exper Had a great positive experience in dealing with mr. Howell. I would definitely recommend him to family and friends to receive to ultimate buying experience More
by Bigd
Employees Worked With
Ben Howell
November 10, 2017
Great buying experience! Derek was a great salesman. He wasn’t the typical pushy salesman, but was friendly, and very helpful. I came to look at a specific vehicle, and that’s Derek was a great salesman. He wasn’t the typical pushy salesman, but was friendly, and very helpful. I came to look at a specific vehicle, and that’s what he showed me. He didn’t try to get me to buy some outrageously priced vehicle so he could get a bigger commission. I think this was the best car buying experience I’ve had. More
by BillCarroll
Employees Worked With
“Monty” Derek Montalvo
November 10, 2017
Excellent car buying experience!! Had a quick and easy purchase with Ben, he was very polite, (not pushy like lots of people) and made the entire process as enjoyable as possible for m Had a quick and easy purchase with Ben, he was very polite, (not pushy like lots of people) and made the entire process as enjoyable as possible for me. Will do future business with Ben and Mullinax Ford! More
by coryman24
Employees Worked With
Ben Howell
