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Mullinax Ford of Mobile
Mobile, AL
1,360 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 10, 2022
They were absolutely a pleasure to work with. They did everything we asked of them worked around our schedules. And made buying a car from them hassle free. They were also open about the history They did everything we asked of them worked around our schedules. And made buying a car from them hassle free. They were also open about the history of the car. More
by Fun Times
Verified CustomerEmployees Worked With
Doc, Michael Stieber
August 09, 2022
I have bought multiple vehicles from Mullinax Ford and used their body shop for repairs. This go around was not a good experience. The repair shop did a fine job the issue is with the estimator. He told m used their body shop for repairs. This go around was not a good experience. The repair shop did a fine job the issue is with the estimator. He told me my SUV would be ready on the Thursday the 4th . No call on Thursday or Friday so I e mailed him Monday and asked if there was issues or was the SUV ready. His response was not Sorry we running behind or didn't contact you. You are ready do you have a check for payment. I told him I had the payment. When I arrived to pick up the SUV the estimate he gave me was increased by $200.00 . The exact amount that the statefarm adjuster was over his amount! I asked Mr. Green why and he informed me he had to work off of the Statefarm estimate. I told him Statefarm had nothing to do with the estimate that he gave me . Then he said my headlight was $200 higher . I call it how I see it he added $200 to the bill because he knew it was paid out . I find it hard that a shop cannot get the correct price on a headlight a few day before the Statefarm adjuster showed . Very disappointed in a company I have been a loyal customer too. I gave Mr. Green a chance to adjust it back to his estimate he did not so here we are at one star! No calls to let me know he was running 4 days behind . I had to get Statefarm to extend my rental . More
by jsellersjr33
Employees Worked With
Jimmy Green body shop
July 21, 2022
The entire staff is a pleasure to work with. Easy transaction. Hank our salesman is the best and will be our go to guy for our next purchase! Terrance was awesome to work with as well! Easy transaction. Hank our salesman is the best and will be our go to guy for our next purchase! Terrance was awesome to work with as well! More
by RONNIE36507
Employees Worked With
Terrance, James Hankins
