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Mullinax Ford of Mobile

Mobile, AL

4.8
1,287 Reviews
In the market for a new ride? Point your wheels toward Mullinax Ford of Mobile, where we always put our best price on every vehicle. Check out our huge inventory of new, used and certified pre-owned vehicles. Then maybe take a test drive in a new Ford F-150, Super Duty, Bronco, Explorer, Mustang or any of our many other models. Mullinax Ford of Mobile serves the entire greater Mobile area. And we’re one of the region’s top dealerships because our Up Front® Pricing and no dealer fees make the buying process simple and convenient. After the sale, visit our complete service and parts departments to keep your vehicle in top shape. Our experienced service technicians work on any year and model of Ford – even if you didn’t buy it from us. We also feature a full-service body shop for collision repairs that can service Fords as well as other vehicles. Mullinax Ford of Mobile – where you can shop with confidence, but without the stress.
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7311 Airport Blvd

Mobile, AL

36608

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Showing 1,287 reviews

January 14, 2020

Highly recommend Derek Montalvo Not as happy with the service department as I am with Derek. The CPO inspection turned out not to be as worthwhile as it should have been. Not somethi More

by mark.w.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
“Monty” Derek Montalvo
Jan 28, 2020 -

Mullinax Ford of Mobile responded

Mark, we are happy that Derek has been so helpful and that you are happy with your sales experience. We are disappointed to hear that you are dissatisfied with your service visits. We will pass your comments along to management to look for ways to improve. Please don't hesitate to reach out to us should you have any further questions or concerns. Thank you!

January 14, 2020

customer service Great service. Derek M. very helpful in making our decision and closing the deal. He followed up to make sure we were satisfied and to see if we neede More

by spencer403033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Poeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : “Monty” Derek Montalvo
January 14, 2020

Good Experience While purchasing a new or used vehicle can be an aggravating affair. Derek and the team worked hard to make this experience a pleasant one. I will def More

by natejourdan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
“Monty” Derek Montalvo
Jan 28, 2020 -

Mullinax Ford of Mobile responded

Thank you for taking the time to share your feedback. We are happy to hear that Derek was able to really go the extra mile for you throughout your visit. We are sorry to hear that the detail crew did a sub par job, we will share your comments to ensure this doesn't happen again in the future. Thanks again for choosing Mullinax, we'll see you at your next visit!

December 28, 2019

Service Derek Montalvo was extremely easy to deal with. He was very helpful and made our buying experience simple. I Would recommend dealership to everyone. More

by steventom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
“Monty” Derek Montalvo
Jan 10, 2020 -

Mullinax Ford of Mobile responded

Thank you so much for the wonderful review! We are so thrilled that you had a great experience and that Derek was able to go the extra mile for you! Looking forward to your next visit!

November 01, 2019

Margaret Ornelas guided me to make the correct decision of buying the specific car any retired person would love. Her knowledge of Ford Edges was stupendous. Doc Ornelas’ expertise of the service contr More

by Sherry Cooper
Recommend Dealer
Yes
Employees Worked With
Doc Ornelas - 5 star , Margaret Ornelas
Nov 04, 2019 -

Mullinax Ford of Mobile responded

Sherry, Thank you so much! We are very pleased to hear that Margaret and Doc were so wonderful to work with! We always strive to give each and every guest outstanding customer service and it sounds like you were able to experience that firsthand! Thank you for taking the time to share your feedback, we're looking forward to doing business with you again in the future!

October 16, 2019

So friendly - Premier Customer Service This was my first "online shopping experience". I was extremely nervous about buying a vehicle sight unseen. I worked with Derek Montalvo over the pho More

by klimbaugh05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian in Financial Department, “Monty” Derek Montalvo
Oct 29, 2019 -

Mullinax Ford of Mobile responded

Thank you for taking the time to share your experience! We are happy that Derek and our team were helpful and were so accommodating throughout your visit. We understand how overwhelming it can be to make such a large purchase, so we are so pleased to hear that Derek made your shopping experience so painless. Thank you again for choosing Mullinax, we hope to have the opportunity to work with you again in the future!

September 27, 2019

Easy going My wife and I had been looking for a truck for some time and had been shopping on line and in person at a few dealerships between Mobile and Pensacola More

by LRC318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
“Monty” Derek Montalvo
Oct 29, 2019 -

Mullinax Ford of Mobile responded

Wow, thank you so much! We are so happy to hear that Derek took such great care of you and that we were able to assist you and your wife in finding the perfect truck for you guys! We appreciate the opportunity to not only earn your business, but your trust as well! Thanks again for choosing Mullinax, we're looking forward to your next visit!

September 27, 2019

A great buying experience I do have to say from the moment I met Derek Montalvo, the experience was good. He was very personable and made me feel comfortable. He was not you More

by gumdrop59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doc in finance was a pleasure. I feel like I should be attending the Christmas party at his house this year. , “Monty” Derek Montalvo
Oct 29, 2019 -

Mullinax Ford of Mobile responded

Thank you so much! We really appreciate this awesome review and we are thrilled that we were able to make your shopping experience go so smoothly! At Mullinax, we always strive to provide all of our guests with outstanding customer service, and it sounds like thats just what Derek has done for you. We are looking forward to serving you again in the future. Safe travels!

July 10, 2019

Happy Customer I would highly recommend Derek Anlage and the rest of the Mullinax Crew!! They help me find the right vehicle for my 17 yr old daughter and went above More

by jason.smith1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Anlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal and Frank in service, Margaret Ornelas
Jul 10, 2019 -

Mullinax Ford of Mobile responded

Thank you so much, Jason! We are so happy we could be a part of getting your daughter in the perfect vehicle and we're even happier that we were able to give you peace of mind while doing it! We hope she's loving the new ride and we're looking forward to assisting you both with whatever future vehicle needs you may have!

July 03, 2019

A very rewarding experience Mr Hankins was so helpful it was so easy to get the truck I wanted the service was such a good experience I would recommend any one to check them out More

by Dalewheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Hankins
Jul 05, 2019 -

Mullinax Ford of Mobile responded

Thank you so much! We really appreciate the kind words and we're looking forward to your next visit!

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