Mullinax Ford of Mobile

Wonderful experience. We were very impressed by the dealership and especially with Derek. This was our best experience with an automobile salesman ever. He made the pr We were very impressed by the dealership and especially with Derek. This was our best experience with an automobile salesman ever. He made the process easy and enjoyable. Always had time to answer our questions and explained all the features on your new car. We would definitely recommend Derek to our family and friends. More

do not get your vehicle serviced here I went to Mullinax on Thursday 06/15/2018 to get the works service on my Fusion. When I got it back the A/C did not work correctly, it appears the glo I went to Mullinax on Thursday 06/15/2018 to get the works service on my Fusion. When I got it back the A/C did not work correctly, it appears the glove compartment had been removed as the items in it were either not in it or completely rearranged they claimed they were looking for the key lock to rotate the tires. I doubt this as they could have asked me for it and second you are a ford dealership I'm sure you have the key lock as a basic tool. They also said nothing was wrong with the A/C But now when you turn it on it only comes on at the lowest setting. Upon taking it to a different shop it was discovered with me standing and watching that yes the glove compartment had been removed the vent on the passenger side was not put back completely into place the lower glove compartment bolts were missing. I then had them check out the rest of the work mullinax performed. It was discovered that the oil pan drain bolt head was rounded off. likely as a result of use of an improper tool being used such as an impact gun. Now I will have to pay to have that removed and replaced if it can be, or possibly replace the oil pan. Mullinax claims it has gotten 2 president awards for customer service. This just shows Ford motor company standards for service are not very high. More

Very polite and experienced. 3rd car to buy from Mullinax. The sales staff was very friendly and accomadating and this is my third purchase from Mulinax. I use them for regular service on my C-Max and have bee The sales staff was very friendly and accomadating and this is my third purchase from Mulinax. I use them for regular service on my C-Max and have been very pleased. More

Great car buying experience!! Mullinax Ford gave me the best and most stress free car buying experience!!! I recommend everyone visiting Mullinax Ford if you are out car shopping! Mullinax Ford gave me the best and most stress free car buying experience!!! I recommend everyone visiting Mullinax Ford if you are out car shopping! My salesman was wonderful! More

Great experience I have bought vehicles from many dealerships in many states across the south but this was the best experience I have ever had purchasing a vehicle. De I have bought vehicles from many dealerships in many states across the south but this was the best experience I have ever had purchasing a vehicle. Derek was great to deal with. More

Outstanding customer service I bought my 2010 Ford Expedition from Mullinax today with the help of Derek Montalvo. We all know purchasing and trading in takes time, just imagine d I bought my 2010 Ford Expedition from Mullinax today with the help of Derek Montalvo. We all know purchasing and trading in takes time, just imagine doing it with three kids with you! Derek set us up with cartoons for the kiddos while we waited on everything to be done. Not many people or places would do that! I know when it’s time for my next vehicle I will be coming back to Mullinax! More

Trucks are for girls!! Thanks Derek for helping me find a great used truck with low mileage! We had our 2003 F 150 for 15 years and was ready to trade, found us a Black Beau Thanks Derek for helping me find a great used truck with low mileage! We had our 2003 F 150 for 15 years and was ready to trade, found us a Black Beauty! More

Very professional and personal Probably the best experience I’ve had buying a car. We live over 4 hours away so we called in advance to get some info about the vehicle. Derek Montal Probably the best experience I’ve had buying a car. We live over 4 hours away so we called in advance to get some info about the vehicle. Derek Montalvo went beyond what we asked for. Within an hour he had taken multiple videos of the car and sent them to me so I could get a good look at it. When we drove in the next day the purchase was quick and effortless. Great experience all around. More

Great salesman frienly . I have bought car over the years.But by far the best saleman I talked with respected our choice and went out of his way to satisfy us A+. I have bought car over the years.But by far the best saleman I talked with respected our choice and went out of his way to satisfy us A+. More

Derek M I was very pleased with the service and Derek montalvo was very helpful friendly and attentive. He made sure that I got into a car. I was very pleased with the service and Derek montalvo was very helpful friendly and attentive. He made sure that I got into a car. More