Mullinax Ford of New Smyrna Beach

Second vehicle purchased at this location, every time I buy a new vehicle they go the extra mile. Big shout out to Ashley our sales representative! buy a new vehicle they go the extra mile. Big shout out to Ashley our sales representative! More

If it weren’t for the service department I would give it 5 stars. They basically left if hanging for 10 days during a national emergency and we were trying to get back to Wisconsin. Finally just had to pi 5 stars. They basically left if hanging for 10 days during a national emergency and we were trying to get back to Wisconsin. Finally just had to pick up the car without the essential service getting performed. And we originally purchased the car from Mullinax! More

liked the no dealer fees Two issues that we were unhappy with: Do not like pressured sales prices that are "only" good today. That turned us off completely so we walked awa Two issues that we were unhappy with: Do not like pressured sales prices that are "only" good today. That turned us off completely so we walked away. Bought the car two days later at the same price. The tele-check "we hold your check" for two weeks certainly DOES Not work for everyone. Very insulting when our check was declined. DO NOT use this as a sales incentive. Poor practice. once again turned us off on the purchase More

very easy and problem free I needed a replacement for my f-150 that was a total loss ,after shopping GMC ,Chevy , Dodge and Ford the best price and easy no pressure sales did th I needed a replacement for my f-150 that was a total loss ,after shopping GMC ,Chevy , Dodge and Ford the best price and easy no pressure sales did the trick . very happy : Donald j Ritchie More

Sales Manager Told me That I was too Smart and to Leave I tried buying a mustang today. Our salesperson was very helpful and incredibly kind. However, the deal came down to a $200 trade-in difference. I tried buying a mustang today. Our salesperson was very helpful and incredibly kind. However, the deal came down to a $200 trade-in difference. Our salesperson brought over the sales manager, who was initially pleasant. However, our conversation became slightly heated as we discussed the $200. After only a few minutes of talking, the manager walked away from our negotiation. A few seconds later, however, he hollered across the showroom floor to the salesperson, asking her about tag transfers, saying to me, "There's your $200". I hollered back that I did not accept this as an answer to my initial negotiation request. In response, the manager again hollered from behind the sales counter: "You're right, you're smarter than us. You need to leave". Isn't it odd that a sales manager personalized a lousy negotiation, especially hollering his frustrations from behind the sales counter? Maybe I rubbed him the wrong way or maybe his day was terrible, either way, I think there must be a better way of dealing with customers than trying to publicly insult them. More

I received excellent svc for a recall repair on Ford Flex. 2013. Prompt attention, shuttle svc and a clean car Great work, courteous and attentive Flex. 2013. Prompt attention, shuttle svc and a clean car Great work, courteous and attentive More

First impressions count I took my recently purchased 2015 Mustang to the Quick Lane service department as a first time customer for "The Works Oil Change". Joshua Barclift ac I took my recently purchased 2015 Mustang to the Quick Lane service department as a first time customer for "The Works Oil Change". Joshua Barclift actually remembered me and my car from a previous visit I had months earlier with a question about a "reading" I was getting on the instrument panel. His professional and caring interaction with me solidified my hope to have my Mustang serviced at this dealership "annex" in the future More

Ryan Zdunek was wonderful in how He treated me for the recall of my Fusion! He got me a loaner car for the time that they were fixing my Fusion and he walked me through everything! They scheduled the appo recall of my Fusion! He got me a loaner car for the time that they were fixing my Fusion and he walked me through everything! They scheduled the appointment ASAP and it only took them several hours to finish it! I was back in my own Fusion that very same day! More

Theresa I have been a customer since 2012. Sales and service are excellent. Everyone is very pleasant and knowledgeable. They go the extra mile. Thank yo I have been a customer since 2012. Sales and service are excellent. Everyone is very pleasant and knowledgeable. They go the extra mile. Thank you. More