Mullinax Ford of New Smyrna Beach

Great Service We have purchased two cars from Mullinax NSB and get them serviced there. Always a good experience.and the staff is always friendly and helpful. We have purchased two cars from Mullinax NSB and get them serviced there. Always a good experience.and the staff is always friendly and helpful. More

employee's they let you roam around at your leisure but always make sure their is someone ready to help if you have questions and they never pressure you; very f they let you roam around at your leisure but always make sure their is someone ready to help if you have questions and they never pressure you; very friendly salesmen More

Service The oil change took over 2 hrs. Had a free oil change not give they said bring that up with Ford we don't do thar any more. Live in Cocoa will start g The oil change took over 2 hrs. Had a free oil change not give they said bring that up with Ford we don't do thar any more. Live in Cocoa will start going to a place closer by for service and not ford delerships. More

Great Salesman and Finance Director My wife and I visited Mullinax Ford in New Smyrna Beach to look at a Jeep for our daughter. We spoke with Jay (Salesman) who was very professional an My wife and I visited Mullinax Ford in New Smyrna Beach to look at a Jeep for our daughter. We spoke with Jay (Salesman) who was very professional and easy going. Jay completed everything in a timely manner and sent us over to AJ, Finance director. AJ was very professional and quickly got us ready to go. If you ever visit Mullinax, ask for Jay and AJ. More

Very good Had my truck serviced a few days ago. Had some questions about front end work. Matt Miller was the servicer adv. he said that he would look things up Had my truck serviced a few days ago. Had some questions about front end work. Matt Miller was the servicer adv. he said that he would look things up and call me with the information. The whole experience was great.Matt was true with his word and called me back. He was very courteous and helpful. It was a good experience !!! More

Tony Burns sales I've purchased a new car every 3 years since 1980. I have met my share of con men,xxxxxxxx, and down right liars ! I have purchased at least 6 from M I've purchased a new car every 3 years since 1980. I have met my share of con men,xxxxxxxx, and down right liars ! I have purchased at least 6 from Mullinax New Smyrna Beach. and the experience has always been fairly pleasant. I just bought a 2019 Fusion Titanium from a young salesman named Tony Burns. It was the most painless new car purchase I have ever experienced !!!! This guy is upfront,courteous and no pressure. When you deal with Tony you have his full attention. His goal in life is to create a happy customer. and get you a great deal. Do yourself a favor,bypass all the xxxxxxxx and ask for Tony. I promise you it will be a car buying experience of a lifetime !!! Don L More

5 month old truck unstable engine Got a brand new f250 4 months ago and took it back 2 month later the engine seems to be shaking I guess not quite sure wat to call it but I know it’s Got a brand new f250 4 months ago and took it back 2 month later the engine seems to be shaking I guess not quite sure wat to call it but I know it’s not normal for a brand new 2019 f250 to be doing only 4 months after I got it ..when I took it to get checked I showed the SERVISE guy a video of the truck shaking on a couple different times... after keeping the truck for a whole day all they could tell me was that there was nothing wrong with the truck ... been a brand new 2019 f250 I would imagine FORD would stand behind its product ... am very disappointed I would imagine FORD would provide all its dealers ships with updated machines to be able fix whatever problem their product is having ..... I would greatly appreciate if next time I take the truck back for service they could fix it More

Truck I bought I was happy with the experience as a whole but they sold me a truck that hasn’t had an oil change since 2016. Not really a big deal but i think they d I was happy with the experience as a whole but they sold me a truck that hasn’t had an oil change since 2016. Not really a big deal but i think they definitely could’ve done a simple oil change and tire rotation on it More

Service Not as Anticipated I purchased a 2015 Ford Escape from Mullinax. It came with a Ford Certified Pre Owned Warranty. I also purchased an additional warranty that covers I purchased a 2015 Ford Escape from Mullinax. It came with a Ford Certified Pre Owned Warranty. I also purchased an additional warranty that covers over and above the Ford Warranty. Shortly after taking possession of the car, I began to feel a hesitation when I stepped on the gas. There was one incident where the gas pedal was to the floor, before the car proceeded. When I called the service department they told me I would have to pay $100 to have it repaired, or just a diognoses. (Who knows how much it would have cost without the extended warranty.) Mullinax Ford needs to take some responsibility for the cars that they sell. More