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Mullinax Ford of New Smyrna Beach

New Smyrna Beach, FL

4.2
288 Reviews
At Mullinax Ford of New Smyrna Beach, we strive to make your dealership experience truly enjoyable. From our huge inventory of new Ford models to our incredible used vehicle specials, we are committed to finding the perfect car at the perfect price for each customer. Our hassle-free approach to sales marks our first step toward providing the exceptional dealership experience that you deserve. Our entire team -- experienced sales associates, professional finance team and expert service technicians -- all work together to ensure that you drive home satisfied. Our refreshing approach to car buying eliminates the stress that's often associated with shopping for a new vehicle. Our Up Front Pricing® eliminates the hidden fees and the haggling that make looking for a car such a chore. By removing the need for negotiations, you save time and money when you visit Mullinax Ford of New Smyrna Beach. We are proud to provide the type of service that leaves customers feeling good about their time with us and confident in their purchase. Once you find the right truck, SUV or car for your lifestyle, our Ford Finance team can explore the various options available to you, with payments that work for your unique budget. From financing a CPO Ford model to leasing a brand-new Ford, we will walk you through the process, addressing any questions or concerns along the way. Keep your investment in pristine condition for years to come with proper maintenance at our Ford service center, and be sure to check out our service specials for money saving coupons and offers. Visit us at Mullinax Ford of New Smyrna Beach in New Smyrna Beach, FL, and discover the joy of car shopping at Mullinax Ford of New Smyrna Beach. Just a short ride from Sanford, Deltona, Daytona Beach, Port Orange and Palm Coast, we are easy to get to from anywhere in Central Florida!
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2317 State Road 44

New Smyrna Beach, FL

32168

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Showing 288 reviews

April 07, 2017

Not able to repair my car 2015-2016: Ongoing transmission problems, a few hundred $ in reprogramming without results. After Google research I found an easy Reset procedure for More

by Harold Brandner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Several
Apr 20, 2017 -

Mullinax Ford of New Smyrna Beach responded

Harold, I am sorry about your most recent service experience. Unfortunately your Ford Fiesta that you had brought into our location for the Transmission concern had a shudder rate of 474 RPM which would ultimately require the Clutch replacement to resolve your concern. Disconnecting the battery will reset the KAM (keep alive memory) and may provide a temporary difference but ultimately the concern will persist and will not improve from resetting this alone. Your Vehicle has been “Title Branded” which excludes you from any additional warranty but the estimate provided will give you the details to resolve your shudder concern should you choose to have the repair performed. The noise concern was noted that we needed to replace the Front Sway Bar Links due to play if you are still experiencing a concern please return so we can re-examine you steering/suspension. We attempted to call you but you stated you are out of the country please let us know when you return if you would like us to look at the noise concern. Mike Mavar, Service Manager, mmavar@mullinaxford.com, 386-478-0530

Mar 15, 2018 -

Harold Brandner responded

Miles on my car: about 40000 only, second clutch, several programming I got finally tired of the noise. Well, I repaired the noise myself. Was loose nut at the bottom of the right side lower ball joint nut and bolt. Questions: Why did the Tech not found this ? How did it got loos in the first place ? All other front suspension nuts and bolts are tight. As for the transmission problem: Why does it shift properly when the Transmission is cold ? Did the Tech reprogrammed the dual clutch when the transmission was cold ?? Very disappointed - I try to buy American Products but that ???

April 06, 2017

Great experience Very satisfied with all of the personnel, pricing and selection. Nice neat and clean facility. Greeted by several personnel. Final buy and pay were we More

by Dick Paddock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel, Nick
March 23, 2017

Extremely long wait Mar. 20, 2017, I thought I had an appointment at 9:45AM (made on-line day before), only to be told they don't make appointments at the quick lane. How More

by Snowboard12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan
Apr 04, 2017 -

Mullinax Ford of New Smyrna Beach responded

I am very sorry for the concerns you had with your most recent service visit. We are currently working on hiring and training a staff specifically to handle appointment customers in the Quick Lane. The length of time is not typical of our Quick Lane but we did have increased volume during the spring break weeks and are constantly looking at ways to make our customer experience better.

March 12, 2017

Phenomenal Zach My husband and I decided to purchase a vehicle last year from Mullinax NSB. However we were a bit reluctant because we did not know anyone and dreade More

by JQ2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach & finance "guy" on shift that Friday night
March 09, 2017

By far, the best and easiest car experience ever. From the time we stepped into the dealership, to the time we left, we felt no pressure. We met with a very pleasant and knowledge young women who had More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Metcalfe, Sales. Nick Mullins, Fiance Manager
February 12, 2017

Dishonest and poor service in the not 'Quick Lane' ! Required service items were not necessary and the techs recommend service that had already been complete More

by enzian29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service writer
Feb 15, 2017 -

Mullinax Ford of New Smyrna Beach responded

We're sorry that you are not satisfied with your recent visit. After researching your experience, it seems we did make a mistake on your final paper work that showed unnecessary service. We truly apologize and assure you that we would never purposely misinform our customers and it was a misentry of information. I called and emailed you so please feel free to contact me and I can further address your concerns. Sincerely, Mike Mavar, Service Manager, mmavar@mullinaxford.com

January 29, 2017

Super easy truck purchase No dealer fee really means no dealer fee. No games here, I just called Jae and had my next F150 delivered to my office in the morning I have never h More

by SCSINC
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae
January 07, 2017

Refreshing Car Buying Experience We had a wonderful salesman, Zach Jones, who was very knowledgeable about the Ford F-150 we purchased. The no hassle, no haggle buying experience at M More

by Danielle Vann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Jones, Nick
January 05, 2017

Car buying experience at Mullinax Ford NSB My most recent purchase of a 2017 Ford Escape was stress free and exciting. I was able to get a brand new car and was lookING to get a 2016. My salesm More

by Lmcginnis6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ayverson
December 14, 2016

Great buying experience. I was very happy with the buying experience. My salesman Adam May was professional and courteous. This will be my third Ford Expedition King Ranch and More

by bigd20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam May
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