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Mullinax Ford of New Smyrna Beach
New Smyrna Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Not able to repair my car 2015-2016: Ongoing transmission problems, a few hundred $ in reprogramming without results. After Google research I found an easy Reset procedure for 2015-2016: Ongoing transmission problems, a few hundred $ in reprogramming without results. After Google research I found an easy Reset procedure for the transmission control module and now the car shifts 100% better. I told this to the Service Adviser and they had no idea about this ?? 2017: I just had the car in for repair. Noise at LH front when making turn and the street is uneven, paid $ 280+ and still makes the same noise. I have Ford Pass on my Android, and when I check "My Service History" it does not list any repairs but "Scheduled Service" !!? instead of the repairs done - or even say's unknown. I am giving up. More
Great experience Very satisfied with all of the personnel, pricing and selection. Nice neat and clean facility. Greeted by several personnel. Final buy and pay were we Very satisfied with all of the personnel, pricing and selection. Nice neat and clean facility. Greeted by several personnel. Final buy and pay were well done and efficient. More
Extremely long wait Mar. 20, 2017, I thought I had an appointment at 9:45AM (made on-line day before), only to be told they don't make appointments at the quick lane. How Mar. 20, 2017, I thought I had an appointment at 9:45AM (made on-line day before), only to be told they don't make appointments at the quick lane. However, I was told they could get my vehicle in for service in about an hour. After waiting for 1 hour and 15 minutes, I was told I would be next in line. After another hour, my vehicle was ready. When asking about the time-line, I was basically "dismissed" with a sorry it took so long. I feel after the first hour, common courtesy would have been to advise me it was going to be a little longer instead of letting me sit wondering what was going on. I also had to "ask" for my online rebate which should have been offered upon paying my bill. Not impressed. More
Phenomenal Zach My husband and I decided to purchase a vehicle last year from Mullinax NSB. However we were a bit reluctant because we did not know anyone and dreade My husband and I decided to purchase a vehicle last year from Mullinax NSB. However we were a bit reluctant because we did not know anyone and dreaded the paperwork process. Then we met Zach Jones. Zach made purchasing our vehicle a very smooth process. He was a phenomenal salesman and Mullinax is blessed to have him! When we first stepped on the lot we were greeted with his phenomenal salesman etiquette, genuine smile and utmost attention. During the process of locating a vehicle for us my grandmother who is 92 suffered a stroke so all business was put on hold for a while. I thought to myself for sure Zach is no longer finding the vehicle that we really want since it has been a while since we last communicated. Well needless to say he was! Unfortunately the vehicle that we originally wanted had already been purchased but that did not stop Zach. He continued to pursue the vehicle that we originally wanted. My father was a Ford car salesman and manager for several years and customer satisfaction was always job "one"! Thanks Mullinax Ford for having someone at Mullinax NSB who still holds the belief of customer satsfaction being job one! You rock Zach! The Quinn's More
By far, the best and easiest car experience ever. From the time we stepped into the dealership, to the time we left, we felt no pressure. We met with a very pleasant and knowledge young women who had From the time we stepped into the dealership, to the time we left, we felt no pressure. We met with a very pleasant and knowledge young women who had the patience of a saint. We somewhat knew what we wanted, but kept changing our minds about color and options. Terri Metcalfe, our salesperson, was able to show us all that was available, with what we wanted, even willing to find it in another dealer. . Loved the fact of no "haggle" pricing, additional incentives, and no interest financing. Couldn't ask for more. More
Dishonest and poor service in the not 'Quick Lane' ! Required service items were not necessary and the techs recommend service that had already been complete and poor service in the not 'Quick Lane' ! Required service items were not necessary and the techs recommend service that had already been completed. More
Super easy truck purchase No dealer fee really means no dealer fee. No games here, I just called Jae and had my next F150 delivered to my office in the morning I have never h No dealer fee really means no dealer fee. No games here, I just called Jae and had my next F150 delivered to my office in the morning I have never had any issues buying from Mullinax over the past 15 years More
Refreshing Car Buying Experience We had a wonderful salesman, Zach Jones, who was very knowledgeable about the Ford F-150 we purchased. The no hassle, no haggle buying experience at M We had a wonderful salesman, Zach Jones, who was very knowledgeable about the Ford F-150 we purchased. The no hassle, no haggle buying experience at Mullinax was a very refreshing experience and we left with a brand new truck and smiles on our faces knowing we got the very best deal available. Not having to play the car dealer cubicle games was the best part. Thanks to Zach and to Nick in finance for a friendly transaction! More
Car buying experience at Mullinax Ford NSB My most recent purchase of a 2017 Ford Escape was stress free and exciting. I was able to get a brand new car and was lookING to get a 2016. My salesm My most recent purchase of a 2017 Ford Escape was stress free and exciting. I was able to get a brand new car and was lookING to get a 2016. My salesman was supportive, listened and already had several cars picked out when I got there. I now have a safe car for my growing grand children and have virtually have no maintenance costs for 4 years. My questions were answered concerns addressed and I walked out extremely thrilled with my purchase. More
Great buying experience. I was very happy with the buying experience. My salesman Adam May was professional and courteous. This will be my third Ford Expedition King Ranch and I was very happy with the buying experience. My salesman Adam May was professional and courteous. This will be my third Ford Expedition King Ranch and rest assure my fourth will be bought through Mullinax> More