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Mullinax Ford of New Smyrna Beach
New Smyrna Beach, FL
288 Reviews
At Mullinax Ford of New Smyrna Beach, we strive to make your dealership experience truly enjoyable.
From our huge inventory of new Ford models to our incredible used vehicle specials, we are committed to finding the perfect car at the perfect price for each customer. Our hassle-free approach to sales marks our first step toward providing the exceptional dealership experience that you deserve. Our entire team -- experienced sales associates, professional finance team and expert service technicians -- all work together to ensure that you drive home satisfied.
Our refreshing approach to car buying eliminates the stress that's often associated with shopping for a new vehicle. Our Up Front Pricing® eliminates the hidden fees and the haggling that make looking for a car such a chore. By removing the need for negotiations, you save time and money when you visit Mullinax Ford of New Smyrna Beach. We are proud to provide the type of service that leaves customers feeling good about their time with us and confident in their purchase.
Once you find the right truck, SUV or car for your lifestyle, our Ford Finance team can explore the various options available to you, with payments that work for your unique budget. From financing a CPO Ford model to leasing a brand-new Ford, we will walk you through the process, addressing any questions or concerns along the way. Keep your investment in pristine condition for years to come with proper maintenance at our Ford service center, and be sure to check out our service specials for money saving coupons and offers.
Visit us at Mullinax Ford of New Smyrna Beach in New Smyrna Beach, FL, and discover the joy of car shopping at Mullinax Ford of New Smyrna Beach. Just a short ride from Sanford, Deltona, Daytona Beach, Port Orange and Palm Coast, we are easy to get to from anywhere in Central Florida!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 288 reviews
July 30, 2014
Best car buying experience so far! We had purchased three vehicles in the last two and a half years before going to Mullinax NSB to buy a Mustang for my brother's 18th birthday. This e We had purchased three vehicles in the last two and a half years before going to Mullinax NSB to buy a Mustang for my brother's 18th birthday. This experience was by far the most stress free purchase yet. I did my research and decided on Mullinax for the up front pricing and no dealer fees. I inquired online and was contacted by Anthony C. who we worked with for the entire process. He was terrific! Definitely will go back and see him for any future Ford purchases. Thanks again Anthony and the rest of the Mullinax NSB team! More
by JoySteel
Employees Worked With
Anthony Cuevas
Helpful July 21, 2014
Low Pressure Sales Pitch We had dealt with our salesman previously so there was little pressure to sell. The biggest problem was they did not have the truck we wanted. We fina We had dealt with our salesman previously so there was little pressure to sell. The biggest problem was they did not have the truck we wanted. We finally settled for a much more expensive model. More
by Budman49
Employees Worked With
Ken
June 26, 2014
Stress Free Car Buying This is the second purchase of a new Ford Mustang from Jae King. The new dealership location offers a good selection of vehicles for purchase. Very f This is the second purchase of a new Ford Mustang from Jae King. The new dealership location offers a good selection of vehicles for purchase. Very friendly and helpful staff. No haggle buying is the way to go. Makes for a relaxed purchase with no pressure. Jae King is a pleasure to work with and I will recommend him to friends in the market for a Ford. More
by DebRN
Employees Worked With
Jae King
June 18, 2014
Great savings NO HASSLE BUYING PAY THE PRICE ON THE CAR WHICH WILL BE THE BEST AROUND A HOUR LATER YOUR DRIVING HOME.WHAT COULD BE BETTER. NO HASSLE BUYING PAY THE PRICE ON THE CAR WHICH WILL BE THE BEST AROUND A HOUR LATER YOUR DRIVING HOME.WHAT COULD BE BETTER. More
by mustang196169
Employees Worked With
Pride and Joy
June 17, 2014
F150 Lease I leased a new ford F150 for my wife. CJ was our salesman and he showed us all our options and was incredibly helpful. We will be going back when its I leased a new ford F150 for my wife. CJ was our salesman and he showed us all our options and was incredibly helpful. We will be going back when its time for me to get a new car. More
by james196
Employees Worked With
CJ
June 08, 2014
Cleaning of vehicle purchased. Overall we were very happy with the purchasing of our used Escape. Our salesman, Ken Heedum was terrific!! Our only problem was the interior of the ve Overall we were very happy with the purchasing of our used Escape. Our salesman, Ken Heedum was terrific!! Our only problem was the interior of the vehicle was very dirty!! We spent all day yesterday trying to clean the seats front and rear and finally gave up and ordered new seat covers for the vehicle!!! More
by franandpat
Employees Worked With
Ken Heedhum
May 31, 2014
Yet another bad service experience Took car in for a 10,000 mile service plus a Sync issue. The 10,000 service included an oil change. They overfilled the oil by over a full quart. A Took car in for a 10,000 mile service plus a Sync issue. The 10,000 service included an oil change. They overfilled the oil by over a full quart. Additionally, they could not even wipe down the new oil filter to remove the old oil that was dripped on it. As for the Sync issue, I made this appointment 30 days ago, explaining the issue was with the right side dash display NAV POI does not work. I took the car in explained, and demonstrated the issue to the service writer. I was told it was fixed and it was explained a setting was the issue. I asked for the Sync tech to show me the how he fixed it. It turns out he was working on the 8" MFT, which was not the issue, not the right side dash display. I showed him the issue and said he would have to call the Ford tech line for help with fixing it. This dealer is 50 miles away from were I live, the Sync tech does not work on Saturdays, so that means I have to take a day off from work. And it turns out I wasted that day off. These were the issues, here's possible ways to solve them. 1. Attention to detail. Either the techs don't care, and management doesn't either. Or management isn't spot checking what the techs are doing. It could be either, or both. Basically they have no quality control. 2. Check the oil level AFTER you change it. Simple enough double check to make sure you did it right. 3. Wipe down the area you worked on. That's just simple housekeeping. 4. Understand and read the service appointment request so you know what work is required. I'm disappointed yet again. More
by Wildcard30
Employees Worked With
Bob, Mark
May 24, 2014
Amazing Experience Buying a car is always a long process. Leo at Mullinax Ford in New Smyrna actually made it enjoyable. He was upfront and honest every step of the way. Buying a car is always a long process. Leo at Mullinax Ford in New Smyrna actually made it enjoyable. He was upfront and honest every step of the way. He was incredibly personable as was everyone else we interacted with. Everyone worked together as a team to ensure we received the best service possible and for that, I will definitely recommend this dealership to my family and friends. More
by RegnOyez
Employees Worked With
Leo
March 07, 2014
I recently bought a used vehicle from Mullinax after shopping around for two months for my ideal car and finding they had the best deal on the car I was searching for. I drove across the state (and back shopping around for two months for my ideal car and finding they had the best deal on the car I was searching for. I drove across the state (and back) in one day, excited to fork over thousands of dollars for the right vehicle. The excitement ends there. Not only was I treated much less graciously than at my last dealership (multiple vehicle owner here) but the communication was terrible throughout the buying experience and the repairs the car need WITHIN 5 DAYS cost me $485. My salesman even started another sale (seated new customers at his desk, starting paperwork and conversation) without saying anything to me, leaving me standing and waiting with my son off to the side, no idea what was going on. If I wasn't a "white female", I'd say it felt discriminatory (it totally did). Everything was very rushed and I felt unwelcome. It became apparent that used car sales customers were pushed aside for new car sales - even if in the Middle of a transaction! My buying experience was so rushed, in fact, that they messed up on my paperwork. Corrected forms were mailed to me after the sale to sign and mail back. Does Mullinax have the best price? Absolutely. But they also have the worst customer service if you're not buying a brand new vehicle. More
by HondaGirl4L
Employees Worked With
Jay & Larry
February 12, 2014
I recently purchased a 2014 F350 from Mullinax Ford. I showed up with a truck picked out but it was located at another dealership. Leo Casta and the rest of the staff worked long and hard to find me the t showed up with a truck picked out but it was located at another dealership. Leo Casta and the rest of the staff worked long and hard to find me the truck I wanted and get to me in no time. Love my new truck and really appreciated the up front pricing. More
by Sltniplot
Employees Worked With
Leo Casta
