Mungenast St. Louis Acura

I've worked with Phil Chandler before and found him to be friendly, informative and simply top notch as a service rep. I had brought my car in for an emissions test on August 3. I noticed some wheelo noise friendly, informative and simply top notch as a service rep. I had brought my car in for an emissions test on August 3. I noticed some wheelo noise as I pulled out of our garage and their service rep that greeted me also noticed it. They found that my left rear brake caliper had "frozen" and worn the pads down to near metal - a serious safety issue. They took care of the problem and provided a loaner until my car was fixed later in the day. Nothing but praise for the folks at Dave Mungenast. However, I'm somewhat unhappy that the caliper pins on my 2006 Acura TL had frozen at only 68,000 miles / 4 years. It has never happened on any of the cars I have owned. Problems with the brake system and uneven tire wear have been somehwat excesive on this model and I trust that Acura has been made aware of the issues and corrected the problem on newer models. This is no reflection on the folks at Dave Mungenast St. Louis Acura -- they're competent and know how to treat their customer community. More

John was very easy to deal with, and made me feel like he had my best interests in mind as I went through the process of purchasing my certified preowned Acura. He was patient as I had to consult with my hu had my best interests in mind as I went through the process of purchasing my certified preowned Acura. He was patient as I had to consult with my husband who was not able to come with me, and gave me some good advice when I was trying to decide between new/used, and which make and model. I had to take my Acura into the dealership due to a problem with a tire, and spoke to John about the process. He was very understanding and I felt that he was able to provide me with a fair resolution. I will definitely recommend this dealership - specifically John - to my friends. More

Great service with a nice staff of people. They are always very friendly and respectful of customer's time. Work has always been first-rate. Would definitely buy from them again. We love our TSX and always very friendly and respectful of customer's time. Work has always been first-rate. Would definitely buy from them again. We love our TSX and would like to buy another Acura in the future. More

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Service was great, quite fast and they went out of their way to make sure any coupons or discount would be applied, even an expired offer. My 3 1/2 year old Acura has been trouble free but I am am every as way to make sure any coupons or discount would be applied, even an expired offer. My 3 1/2 year old Acura has been trouble free but I am am every as pleased with Dave Mungenast as I am with my Acura More

This is the second Acura I bought from this dealership. Dave Davis, my salesman for both cars, is the best! Everyone I have dealt with in the service dept. is very friendly & explains all necessary servic Dave Davis, my salesman for both cars, is the best! Everyone I have dealt with in the service dept. is very friendly & explains all necessary service. I will only have my car serviced by them. More

After purchasing my 2005 MDX (Sales-Roger/Roy for finance) I took it back for 2 minor adjustments (Matt, John and Christina). Every touch with this dealership was incredible. They certainly know ho finance) I took it back for 2 minor adjustments (Matt, John and Christina). Every touch with this dealership was incredible. They certainly know how to treat their customers. I highly recommend them. More

The main reason I have rated the Dave Mungenast Acura dealership with all fives is, in a word, professionalism. I expected to be treated with respect and I did not want to be treated as an afterthought. dealership with all fives is, in a word, professionalism. I expected to be treated with respect and I did not want to be treated as an afterthought. Although my husband was with me, the car was going to be mine. Terry was super in that respect. He spoke to me directly, asking about my preferences, etc. There was no "game" going on; when I said no to something, we went on to the next item. The deals offered were more than fair and I got exactly what I wanted. I should also mention Josh, the business manager. He, too, respected the fact that the car was mine. The entire process was done in a professional manner. My questions were answered, and the followup has been great. Best of all, I love my new car. More

Very good buying experience. I was not sure which specific car I wanted to get,but the friendliness,helpfulness, and most importantly speed at which Scott worked compared to other dealers that I visi specific car I wanted to get,but the friendliness,helpfulness, and most importantly speed at which Scott worked compared to other dealers that I visited helped seal the deal. First impressions and efficiency count for a lot in the sales process and I got both from Scott Turner. All done without being pushy. Scott even helped drive my car home. Thats what I call platinum service. More

I took my car into Dave Munganast initially because of a problem with the cruise control. When I first made the appointment, the service department was very accommodating to work around my job schedule. O problem with the cruise control. When I first made the appointment, the service department was very accommodating to work around my job schedule. On the day of the appointment, I called to say it would be more convenient to bring in my car earlier in the day. Again, they were happy to accommodate me and switched my appointment. Jeff greeted me, took my information and got back to me with his recommendations and cost estimate in the time promised so that I didn't have to wait very long. He told me that a part had to be ordered but would arrive the next day. We talked about a convenient time for me to bring my car back for the repairs, and Jeff personally scheduled the follow-up appointment for me. Again, when I brought the car the next day he greeted me and was able to present my repaired car (washed and vacuumed) in the promised timeframe. He was friendly, professional, and respectful of my time and work schedule. He explained the cost to me, which was accurate. Top-notch service! More