
Mungenast St. Louis Acura
Manchester, MO

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1,016 Reviews of Mungenast St. Louis Acura
Awesome customer service We have bought 2 Acura vehicles at this dealership. Not only was the car buying experience smooth, but the service department is equally as good. Wh We have bought 2 Acura vehicles at this dealership. Not only was the car buying experience smooth, but the service department is equally as good. When it comes to making sure our vehicles are taken care of, serviced properly, knowledge across the board, explaining issues that arise, making loaner cars available when necessary, we know we can count on them to do the right thing to help and make the process easy when our vehicles need service. Ask for Gul Khan (Service Advisor) and/or Javier Castellanos (Service Greeter). Both are friendly, cooperative, a pleasure to work with! Gul is well informed on all Acuras and has the experience to address issues that arise. They are the perfect team and we always get superior service from both of them every time. More
Perfect Had the pleasure of working with both Todd Billmeyer and Jason Sherrill on the purchase of a used certified Acura. Both very knowledgeable and profess Had the pleasure of working with both Todd Billmeyer and Jason Sherrill on the purchase of a used certified Acura. Both very knowledgeable and professional. Both took the time to make sure all my questions were answered. Never any pressure. After the purchase, I took the vehicle to my auto repair center that I had been using for many many years for previous cars, for a complete inspection. They said everything checked out perfectly!! While talking to them about the car, one of the service managers asked where I purchased it from. When I told him Mungenast Acura, he laughed and said he used to work there. He had nothing but wonderful things to say about the dealership and how much pride the staff at Mungenast takes in the certified acura program. He told me that if Mungenast had the confidence to certify this vehicle, I should be confident that I got a solid car. Love my TL SH-AWD. Thank you Todd and Jason for a great experience. More
Excellent Visit Karsten Becker @ Mungenast Acura for the best overall car buying experience. I recently purchased my second Acura from him & will return again w Visit Karsten Becker @ Mungenast Acura for the best overall car buying experience. I recently purchased my second Acura from him & will return again when it's time for my third! More
Excellent Staff From the moment we walked in the door we were greeted by a very friendly staff. Especially the great service we received from Terry, Kelsey and Tom. From the moment we walked in the door we were greeted by a very friendly staff. Especially the great service we received from Terry, Kelsey and Tom. They were very helpful and knowledgeable in answering all of our questions. We appreciate the whole Mungenast staff for making our first Acura lease a very pleasant experience. More
Good Experience The dealership was very willing to find just the right car for us even though the had to get it from another dealer. It was even delivered sooner tha The dealership was very willing to find just the right car for us even though the had to get it from another dealer. It was even delivered sooner than expected. More
Exceptional Service We always receive a friendly greeting from John Luedloff and other employees when entering the service area.. If John is not available, someone alway We always receive a friendly greeting from John Luedloff and other employees when entering the service area.. If John is not available, someone always steps in to assist us. John gives exceptional customer service and goes that "extra mile" to make sure everything is taken care of for us. Would not have service done @ any other Acura dealer. More
Very professional The employees were all very professional and upfront. The transaction was completed expeditiously and with a minimum of hassle. Overall a pleasant ex The employees were all very professional and upfront. The transaction was completed expeditiously and with a minimum of hassle. Overall a pleasant experience. I would recommend this dealership to anyone interested in an Acura. More
GREAT SERVICE :) Brian’s customer service is exceptional. He is always very helpful and makes sure everything is taken care of in a timely manner. I have purchased 2 Brian’s customer service is exceptional. He is always very helpful and makes sure everything is taken care of in a timely manner. I have purchased 2 cars through Brian and the team at Mungenast; they are always very helpful and accommodating to my work schedule for both the process of the paperwork and service when it’s required. I am never pressured into service or a purchase I have not been comfortable with, but feel they make sure that I am well informed of what is needed and why it is needed. Brian Knowledge about cars is awesome. Keep up the GREAT work!! More
Happy Customer The service and parts teams at Mungenast Acura are amazing! Everyone is alway so friendly and helpful. I couldn't imagine taking my car anywhere else. The service and parts teams at Mungenast Acura are amazing! Everyone is alway so friendly and helpful. I couldn't imagine taking my car anywhere else. More
Incredibly Simple. Great Experience. The dealer worked with me to find the car and financing option that best suited my needs. it was incredibly simple and everyone at the dealership was The dealer worked with me to find the car and financing option that best suited my needs. it was incredibly simple and everyone at the dealership was courteous and helpful. If you are looking for a straightforward, low-stress buying situation, this is is the place to go. More