Mungenast St. Louis Acura

The Perfect Experience!!! Arriving Wednesday June 3rd 2015, stressed and in need if a dependable car. Tom Kells welcomed both me and my husband on the car lot. I explained wh Arriving Wednesday June 3rd 2015, stressed and in need if a dependable car. Tom Kells welcomed both me and my husband on the car lot. I explained what I needed and Tom delivered. We had three vehicles picked out with in the first 25 minutes from our arrival. I test drove all of them. We returned the 4th, 5th, and on the 6th of June I purchased the Acura TL. Tom Kells answered all our question and explained in a very kind and professional manner the differences between the vehicles. We were so pleased with the experience we decided to buy a second vehicle Nissan Altima the same day. Tom your the best. Tim Sampson the Finance Manger made the finance part of the transaction enjoyable as well. No one likes spending money when your on a budget. Thanks for being so pleasant. Abby Carpenter and her smile was wonderful at explaining all the freatures of my Acura TL. Abby knew the vehicle very well and took all the worry away. Thanks! The follow up the next Tuesday with Brian Cook and Tom Kells again was great as well, when they opened my car door for me they addressed me by name, which is very good Customer Service. Thank you all for such a wonderful experience, The Perfect Experience! More

A Class Act! As a long term Acura owner--Legend, Legend, TL, TL, RL and now an MDX, I am pretty much sold on Acura. Great value, dependable, stylish, and built to As a long term Acura owner--Legend, Legend, TL, TL, RL and now an MDX, I am pretty much sold on Acura. Great value, dependable, stylish, and built to last! I've worked with Terry Kuelker for the purchase of several of my Acuras and have always appreciated his knowledge and forthrightness. For over 20 years I've been a customer of the dealership for both service and sales. Highly recommend! More

Easy breezy car buying I have been out of the car market for over a decade. My wife needed a car so we went shopping. When it was all said and done we both drove away in ( o I have been out of the car market for over a decade. My wife needed a car so we went shopping. When it was all said and done we both drove away in ( our new ) cars. Toms Kells helpful, no pressure, and patient approach kept me interested and kept me from fleeing the scene. Tom insisted we take the cars home and see how they fit. He worked with us regarding my wife's trade-in that by the way would have to be towed in, which they did, AFTER the sale. As far as car salesmen go Tom raises the bar and I would recommend him to anyone. Overall the experience was light hearted and enjoyable yes I said enjoyable. My wife and I even got a kick out of the finance manager Tim Sampson who blended humor with the finance (very hard to do). My wife returned her car to have window tinting applied. When she arrived they waved her in said Welcome Mrs. Bl--- as if they were expecting her.. I thought you only got that kind of treatment at a Rolls Royce dealer. More

Friendly, knowledgeable service I stopped into the Acura dealer on my way to lease another brand's car, just to take a peek at one of their sedans. Jason Sherrill introduced himself I stopped into the Acura dealer on my way to lease another brand's car, just to take a peek at one of their sedans. Jason Sherrill introduced himself and went on a test drive with me. He really knows his stuff- a genuine car guy, which I really appreciate. He made sure I considered the needs of my wife, who wasn't present, so I switched gears and decided to lease the RDX. Later, Jason picked me up at the airport so I could return my rental and drove me back to the dealership to take delivery after handling the paperwork with Tim in Finance. All of this was very pleasant and conducted in plain English. I'm glad I took the lost key protection since I know the new smartkeys cost a small fortune to replace. I feel like I got a great, reliable vehicle for the right price. Meredith did a great job helping me dial in all the gadgetry (seat memory, synch phones, garage opener, etc.) and I'm altogether pleased with the whole combination of consulting and service. Nice job and thank you! More

Courteous, knkowledgeable dealership experience We just purchased our sixth Acura, our third from Mungenast. We have dealt with Karsten Becker on each of those three purchases. Even though we had We just purchased our sixth Acura, our third from Mungenast. We have dealt with Karsten Becker on each of those three purchases. Even though we had done our research and had a good idea of what we wanted, Karsten assured us of our choices by reviewing several pros and cons and making sure we were aware of recent changes. Tom Chaney was equally helpful on the financial side. And Meredith Chaney did a great job of showing us how to use the new features on our MDX, answering our questions, and making us feel more than welcome to call if we have future questions. We know from past experiences that the up-front-sales team at Mungenast is backed up by an equally friendly and competent service team. More

Like getting advice from your brother I bought a new car, so of course the car was excellent. That could (and should) happen at any dealership. What made this experience different was th I bought a new car, so of course the car was excellent. That could (and should) happen at any dealership. What made this experience different was the staff. The sales rep, Yacek, was really helpful. He was very patient with our questions, and he fully answered all of the questions we had as well as several that we hadn't thought to ask. He was very comfortable to talk with. It really felt like sitting there exploring the pros and cons of various vehicles, accessory options, financing options and long term care with my brother instead of with an employee. My wife and I are thrilled with the deal we received. We bought our first Acura here six years ago, and we will come back here for our next vehicle, as well. Everything about St. Louis Acura is top shelf. More

Top of the Line Service I worked with Terry Kuelker to buy my first vehicle! I bought a Honda Civic EX-L and I love it. Terry was very helpful and patient with my first vehic I worked with Terry Kuelker to buy my first vehicle! I bought a Honda Civic EX-L and I love it. Terry was very helpful and patient with my first vehicle purchase. The process was stress free and I credit that to Terry's highly polished personal skills. Terry did a fantastic job in answering all the questions I had about the vehicle and the process. He is in the top tier when it comes to respecting his customers and making it a pleasant experience for both parties. I also got the pleasure of working with Tom Chaney as well. He is very professional in his analysis. Tom does a great job explaining all of the financials behind the vehicle. Tom is very transparent as well, which is an extraordinary attribute not seen at many dealerships. I would give Terry and Tom my highest recommendations for any future car buyer. More

Good experience Tom Kells was very helpful and easy to work with. Enjoyed the experience of buying my Acura MDX. They took time to answer all my questions and were ve Tom Kells was very helpful and easy to work with. Enjoyed the experience of buying my Acura MDX. They took time to answer all my questions and were very customer focused. More

Great Experience No hassle luxury car buying - suited my needs completely. Ryan Barker was outstanding to deal with. Explained all features with honesty - both posit No hassle luxury car buying - suited my needs completely. Ryan Barker was outstanding to deal with. Explained all features with honesty - both positive and negative. Very efficient process. More

They always have the perfect car I have purchased 2 cars from mungenast, and my parents and brothers have purchased 4 cars from them. Karsten always gives us a great deal, and the car I have purchased 2 cars from mungenast, and my parents and brothers have purchased 4 cars from them. Karsten always gives us a great deal, and the cars are always great! Karsten is always great to us! Tom did a great job to get us financing! More