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Mungenast St. Louis Acura

Manchester, MO

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1,015 Reviews

13720 Manchester Road

Manchester, MO

63011

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1,015 Reviews of Mungenast St. Louis Acura

June 02, 2015

Wonderful Tom Kells and the staff at St. Louis Acura were great to work with. They were friendly and knowledgeable. They took time to answer all questions that More

by SES10681
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelsea, Tom Kells
June 01, 2015

great experience Karsten was not pushy. He is an exceptional listener. We wanted to look at 2 cars. By the time we got back with the 1st one he had the 2nd one wai More

by 4knicks
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Chaney, Karsten Becker
May 28, 2015

Trouble-Free Leasing I have leased multiple vehicles from Karsten Becker at St. Louis Acura. Karsten is knowledgeable, courtesy, responsive and professional. I have been More

by bric
Recommend Dealer
Yes
Employees Worked With
Karsten Becker
May 28, 2015

No pressure purchase. This was the third Acura we have purchased from Karsten Becker and Mungenast. Dealing with Karsten was good experience. He made sure that each step o More

by stw5
Recommend Dealer
Yes
Employees Worked With
Karsten Becker
May 27, 2015

Karsten Becker and St. Louis Acura I have leased a number of vehicles from Karsten Becker at St. Louis Acura and have always had a very positive experience. The service is professional More

by kv1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karsten Becker
May 27, 2015

I'm a Lifetime Customer Karsten Becker at Munganast Acura St. Louis is the BEST salesman. He is kind and professional. Munganast Acura does awesome business. Im a Lifetime Cu More

by rblanchard-baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karsten Becker
May 26, 2015

Well done Karsten Becker does an excellent job working with people and helping them figure out exactly what they want without being pushy. Would recommend him t More

by Redoctober
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karsten Becker
May 25, 2015

Way beyond hopeful expectations The sales rep Karsten noticed my dents on the existing accura and suggested we talk with service to see which dents were covered on my ding policy. More

by Pspanos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karsten Becker
May 24, 2015

Review May 6 visit Staff was very knowledgeable and personable during my purchase. Gave me various choices and options to choose from and answered my numerous question More

by RedAcura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meredith Chaney, Tony Galibert, Tom Chaney, Steve Mizulski
May 18, 2015

Horrible Experience Selling Car Horrible experience selling car to them. I had an agreement to sell my TL. I called on Tuesday to let salesman know I'd be in on Friday to sign titl More

by EBrucker
Recommend Dealer
No
Employees Worked With
Steve Mizulski
May 19, 2015 -

Mungenast St. Louis Acura responded

Thank you for being a loyal customer of our dealership for the past 13 years. It has been a pleasure serving your automotive needs, and we thank you for allowing us the opportunity to earn your business first. Please understand that we are unable to produce a check to fund a deal prior to the paperwork being signed, and by that time on Friday, our accounting staff and General Manager had left for the day. We sincerely apologize for the inconvenience. If there’s anything we can do to salvage our business relationship, we encourage you to contact Mungenast Customer Relations at (314) 714-4567 anytime Monday – Friday between 9am – 5pm. Respectfully, Tina Y. Director of HR and Public Relations Mungenast Automotive Family

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