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Mungenast St. Louis Acura
Manchester, MO
1,016 Reviews
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1,016 Reviews of Mungenast St. Louis Acura
May 18, 2015
Horrible Experience Selling Car Horrible experience selling car to them. I had an agreement to sell my TL. I called on Tuesday to let salesman know I'd be in on Friday to sign titl Horrible experience selling car to them. I had an agreement to sell my TL. I called on Tuesday to let salesman know I'd be in on Friday to sign title and hand over keys. Showed up with my wife on Friday afternoon. Signed all paperwork and gave them the keys. Was then told that I would not be able to get a check until Monday. Was purchasing a truck from another dealership on Saturday and using the sale of TL as a down payment. We were told the manager had just left and a no one would be able to sign a check until Monday. I gave 4 days notice of when I'd be in. Even game an hour window of the time I would be in. There is no reason a check could not have been prepared and waiting. Been satisfied customer for 13 years. Will not do business with again. Went to Frank Leta Acura and received a check that night. Wonderful experience at that dealership. More
by EBrucker
Employees Worked With
Steve Mizulski
April 23, 2015
2015 RDX This was the easiest car purchase I've ever had, and was absolutely perfect from front to back. Karsten Becker was our salesperson, and he was perfec This was the easiest car purchase I've ever had, and was absolutely perfect from front to back. Karsten Becker was our salesperson, and he was perfect. More
by 2015RDX
Employees Worked With
Karsten Becker
April 23, 2015
Great dealer. Great people. Great service. Been dealing with Mungenast and Terry Kuelker for almost 20 years. It's been a wonderful relationship. The Mungenast team is terrific. Their custom Been dealing with Mungenast and Terry Kuelker for almost 20 years. It's been a wonderful relationship. The Mungenast team is terrific. Their customer service is superb. The staff goes overboard in their effort to satisfy customers. More
by sandy
Employees Worked With
Terry Kuelker, Jeff Haberl, Gul Khan, Ryan Syberg, Meredith Chaney
April 17, 2015
New MDX My sales rep, John Biermann, has provided an excellent Purchasing / Lease and service experience over the many years that I have been coming to Acura My sales rep, John Biermann, has provided an excellent Purchasing / Lease and service experience over the many years that I have been coming to Acura, Which keeps us coming back. Thanks John from Robert and Desiree More
by Robert_MDX
April 12, 2015
"A Wonderful Experience!" My experience choosing and purchasing my new Acura ILX exceeded my expectations. Karsten Becker epitomizes the Mungenast goals. He is professional, My experience choosing and purchasing my new Acura ILX exceeded my expectations. Karsten Becker epitomizes the Mungenast goals. He is professional, courteous, thoughtful, and extremely well-versed in his product...in this case "my" Acura ILX. He made sure that I was completely satisfied with the vehicle I chose, and at no time did I feel pressured to make a decision. I appreciated that very much. Karsten followed up with phone calls and made himself available for any questions or concerns. My only regret? I regret that we hadn't met Karsten sooner! He is an asset to the Mungenast Team. Thanks, Karsten, for making my new car purchase such a wonderful experience! More
by Judy
Employees Worked With
Kelsey Costello, Tom Chaney, Karsten Becker
April 09, 2015
Wonderful Experience Jason Sherrill was wonderful to work with when purchasing my TSX. I had many questions being a first time Acura buyer and he was very patient and made Jason Sherrill was wonderful to work with when purchasing my TSX. I had many questions being a first time Acura buyer and he was very patient and made the experience very smooth. I love my car and Jason has been very prompt to answering my questions even after purchasing my car. I would highly recommend asking for Jason when buying a car at St. Louis Acura! More
by Stacy
Employees Worked With
Jason Sherrill
March 31, 2015
This was a great car buying experience The team at Mungenast was fantastic to work with. Karsten my sales rep made sure my car was ready to go at my scheduled pick up time. Additionally h The team at Mungenast was fantastic to work with. Karsten my sales rep made sure my car was ready to go at my scheduled pick up time. Additionally he had the body shop fix a few small marks on the door. The body shop did a fantastic job even getting some small scratches that I didn't mention. As I drove away, I notice the car was spotless and they even filled my tank! I have bought several used cars over the past 10 years and this was by far my best experience. I highly recommend bying a car from Karsten and the team at Mungenast! More
by Stacey Babb
Employees Worked With
Karsten Becker
March 30, 2015
Great Experience Trading in my TSX for my new RDX was a smooth and easy process. I enjoyed working with Karsten and I love my new car! Trading in my TSX for my new RDX was a smooth and easy process. I enjoyed working with Karsten and I love my new car! More
by Alicia
Employees Worked With
Karsten Becker
March 22, 2015
Great car buying experience I had a terrific experience with Karsten Becker and the staff at St. Louis Acura. They are very friendly, respectful of your time, and made the proce I had a terrific experience with Karsten Becker and the staff at St. Louis Acura. They are very friendly, respectful of your time, and made the process quite enjoyable. Quite frankly I can't say it could have gone any better!! More
by Chris
Employees Worked With
Tom Chaney, Karsten Becker
March 11, 2015
Wonderful experience and love my new car We were treated kindly, fairly, and professionally by Jacek, Tony, Tom and Abby! Each contributed to making this our best car experience ever! I can We were treated kindly, fairly, and professionally by Jacek, Tony, Tom and Abby! Each contributed to making this our best car experience ever! I can't say enough about the quality experience and treatment we received! And to everyone we encountered, your kind word, warm hello, genuine smile, or "Hey, can I get you anything?" certainly engendered a sense that we were important and mattered and that customer service is alive and well at Mungenast! Thanks to all of you for making this such a great experience and to Abby, thank you for your patience with this not-so-tech-savvy great-greandma! More
by Kathy
Employees Worked With
Jacek Kedzierski, Tony Galibert, Tom Chaney, Abby Carpenter
