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Mungenast St. Louis Acura
Manchester, MO
1,016 Reviews
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1,016 Reviews of Mungenast St. Louis Acura
December 28, 2013
The Mungenast Dealership had the best selection of quality used cars in the St. Louis area. Karsten Becker is an excellent sales associate, he provided the information we requested and gave us the tim quality used cars in the St. Louis area. Karsten Becker is an excellent sales associate, he provided the information we requested and gave us the time and space we needed to make a decision. He provided outstanding service, always being available when we needed him. Karsten has great energy, outstanding knowledge of his cars, and takes the time to listen and helped us make our decision. He treated us like adults, allowing us the opportunity to test drive several cars, and encouraged us to look at several models. Karsten's enthusiasm did not stop once we made our decision, he remained "stoked" about our purchase of our new car which we are enjoying. Thanks Karsten. Karsten is the sales associate for you if you dread dealing with a car "salesman" ! More
by DrGulas
Employees Worked With
Gul Khan, Meredith Chaney, Karsten Becker
December 27, 2013
This was the best experience buying a car that I have ever had. Ty was amazing. He replied promptly to all my questions via the internet and was the reason I decided to drive 60 plus miles to the dealer. ever had. Ty was amazing. He replied promptly to all my questions via the internet and was the reason I decided to drive 60 plus miles to the dealer. It was a cool morning when I went in and he had the car already warmed up. I never felt any pressure and ended up buying an Acura. All my questions were answered fully and I ended up with an amazing car. I would 100% recommend the dealer and would suggest working with Ty Eaton. More
by jahall69
December 17, 2013
I met Karsten 7 years ago when a friend purchased an Acura. The opportunity arose to contact Mungenast concerning a used vehicle - I called Karsten. My impressions from long ago of this character an Acura. The opportunity arose to contact Mungenast concerning a used vehicle - I called Karsten. My impressions from long ago of this character and integrity brought me back. I buy a car once every 10-15 years so for me, it is a big deal. I was not disappointed and will gladly recommend Karsten, the dealership and the quality of service. More
by 19181919
Employees Worked With
Abagail - training; Nick - finance, Karsten Becker
November 25, 2013
Karsten was great, and took the time to quickly understand my needs. I didn't want any bs or the usual expected car buying experience.... he was respectful of my time, narrowed in quickly on what understand my needs. I didn't want any bs or the usual expected car buying experience.... he was respectful of my time, narrowed in quickly on what I needed, didn't OVER sell me on things, and at the end.... I had options, but chose to work with Karsten. I would definitely recommend him, and would gladly do business with him again. More
by mzayas
Employees Worked With
Karsten Becker
November 17, 2013
Karston was fabulous to work with! He made the process easy by providing all information up front to avoid surprises later on. He also helped us get in/out as quickly as possible on a busy Saturday. easy by providing all information up front to avoid surprises later on. He also helped us get in/out as quickly as possible on a busy Saturday. More
by KelliBrown
Employees Worked With
Karsten Becker
October 01, 2013
My new car buying experience was awesome! The best part of my experience was that I am a women and not one time did I feel pressured or that I was being taken advantage of during this process! I worked wit of my experience was that I am a women and not one time did I feel pressured or that I was being taken advantage of during this process! I worked with Brad Galibert, Scott Turner, and Roy Ross and they all were very patient , answered all my questions, and most important they made me feel very comfortable! Thank you again Brad, Scott, and Roy I love my new ILX! This is my fourth Acura from Mungenast St. Louis Acura and I will continue my business with them for years to come! Keep up the great work and awesome customer service!!!!! More
by cindyj
Employees Worked With
Brad Galibert
September 27, 2013
My wife was hit head on by a drunk driver several days ago but I managed to talk her into driving 100 miles to this dealership to look at an Acura TL. We may as well walked into a delapidated pawn shop to ago but I managed to talk her into driving 100 miles to this dealership to look at an Acura TL. We may as well walked into a delapidated pawn shop to buy a car - I think they would have been more honest. We explain upfront when I make the appointment we Have $6K to put down and want the payments under $590 for 60 months. Salesman Simmons makes an offer on a White TL SH-AWD with 6K miles on it for $6K down, $566 a month for 60 months at .9% interest including tax - drive out the door deal. Wife's happy, I'm happy we accept the deal. Wife notices something not quite right with salesman - I dismiss her observation -like a dummy. They put us in a room, fill out papers and wait. 20 minutes later Salesman returns stating people in Illinois can't have the special .9% interest rate and shows some paper with typing on it to supposedly prove his point. Red flags go up on both myself and wife! Little while later salesman returns second time claiming original deal didn't include taxes on vehicle but we can get the.9% financing - I guess Acura decided people from Illinois were worthy of their sales incentive after all! I'm not buying into the game and confront him about the original offer including sales tax. Salesman leaves stating he'll fix everything. It's almost 6:30 pm by now and we've set in this cubicle for another 30 minutes without word from the salesman. We decide to go eat and I advise salesman call me if the original deal goes through otherwise we'll buy a car somewhere else. Oddly enough a minute or two after we leave salesman can talk and wants us to come back because everything's fixed. I dig deeper - What are the numbers? He responds the payments up to $610 a month for 65 months! I say no deal. In the next few minutes I take 3-4 more calls from dealership each time trying to do everything but what was originally agreed upon - I respond no to each. Last call I get is from sales manager who is extremely rude telling me how foolish I am to think taxes were included in the original offer and then proceeds to cut me off each and every time I issue a rebuttal. At the point he says "I'm not paying your ----- taxes!" I advised him "Thank you I will purchase a car elsewhere " and ended the call. I turn and apologize to my wife (who's still hurting from the accident and practically in tears from Mungenast shady business practices) and who has suffered through a two hour trip because I urged her to visit this underhanded outfit! If you go to this dealership all I can say is - BUYER BEWARE!!!!!! This is a true and accurate account of events at Mungenast Acura Dan Reardon More
by dkr77
Employees Worked With
Andy Simmons
September 23, 2013
Karsten was pleasant to work with, patient, and a good listener. He was low pressure which we appreciate. He was able to present the facts and let us make the decision in our own time. The zonas listener. He was low pressure which we appreciate. He was able to present the facts and let us make the decision in our own time. The zonas More
by Bzona
Employees Worked With
Karsten Becker
August 17, 2013
Best car buying experience I have had in my 72 years. Made it clear I was there to buy a car but did not want hassle and all the running back and forth to back office to check with "manager". Scott had m Made it clear I was there to buy a car but did not want hassle and all the running back and forth to back office to check with "manager". Scott had my vehicle evaluated while I drove demo and when I returned gave me two options to close the deal and I drove home with car that day. More
by JBL40
August 12, 2013
From the moment I walked in the door I was taken care of. Ty and Tony went out of their way to help me out and even drove 45 minutes across town after when I had to return the company car I had been driving Ty and Tony went out of their way to help me out and even drove 45 minutes across town after when I had to return the company car I had been driving. No over-exaggerated sales pitch or pressure and a great deal of patience. I'll go back to St. Louis Acura for my next purchase! More
by shanerfreeman
Employees Worked With
Tony Galibert
