Mungenast St. Louis Acura

This was the best experience buying a car that I have ever had. Ty was amazing. He replied promptly to all my questions via the internet and was the reason I decided to drive 60 plus miles to the dealer. ever had. Ty was amazing. He replied promptly to all my questions via the internet and was the reason I decided to drive 60 plus miles to the dealer. It was a cool morning when I went in and he had the car already warmed up. I never felt any pressure and ended up buying an Acura. All my questions were answered fully and I ended up with an amazing car. I would 100% recommend the dealer and would suggest working with Ty Eaton. More

I met Karsten 7 years ago when a friend purchased an Acura. The opportunity arose to contact Mungenast concerning a used vehicle - I called Karsten. My impressions from long ago of this character an Acura. The opportunity arose to contact Mungenast concerning a used vehicle - I called Karsten. My impressions from long ago of this character and integrity brought me back. I buy a car once every 10-15 years so for me, it is a big deal. I was not disappointed and will gladly recommend Karsten, the dealership and the quality of service. More

Karsten was great, and took the time to quickly understand my needs. I didn't want any bs or the usual expected car buying experience.... he was respectful of my time, narrowed in quickly on what understand my needs. I didn't want any bs or the usual expected car buying experience.... he was respectful of my time, narrowed in quickly on what I needed, didn't OVER sell me on things, and at the end.... I had options, but chose to work with Karsten. I would definitely recommend him, and would gladly do business with him again. More

Karston was fabulous to work with! He made the process easy by providing all information up front to avoid surprises later on. He also helped us get in/out as quickly as possible on a busy Saturday. easy by providing all information up front to avoid surprises later on. He also helped us get in/out as quickly as possible on a busy Saturday. More

My new car buying experience was awesome! The best part of my experience was that I am a women and not one time did I feel pressured or that I was being taken advantage of during this process! I worked wit of my experience was that I am a women and not one time did I feel pressured or that I was being taken advantage of during this process! I worked with Brad Galibert, Scott Turner, and Roy Ross and they all were very patient , answered all my questions, and most important they made me feel very comfortable! Thank you again Brad, Scott, and Roy I love my new ILX! This is my fourth Acura from Mungenast St. Louis Acura and I will continue my business with them for years to come! Keep up the great work and awesome customer service!!!!! More

Karsten was pleasant to work with, patient, and a good listener. He was low pressure which we appreciate. He was able to present the facts and let us make the decision in our own time. The zonas listener. He was low pressure which we appreciate. He was able to present the facts and let us make the decision in our own time. The zonas More

Best car buying experience I have had in my 72 years. Made it clear I was there to buy a car but did not want hassle and all the running back and forth to back office to check with "manager". Scott had m Made it clear I was there to buy a car but did not want hassle and all the running back and forth to back office to check with "manager". Scott had my vehicle evaluated while I drove demo and when I returned gave me two options to close the deal and I drove home with car that day. More

From the moment I walked in the door I was taken care of. Ty and Tony went out of their way to help me out and even drove 45 minutes across town after when I had to return the company car I had been driving Ty and Tony went out of their way to help me out and even drove 45 minutes across town after when I had to return the company car I had been driving. No over-exaggerated sales pitch or pressure and a great deal of patience. I'll go back to St. Louis Acura for my next purchase! More

What a fantastic vehicle purchase experience! If What a fantastic vehicle purchase experience! If you're looking for a new car, do not hesitate to reach out to Karsten Becker. His easy-going dem What a fantastic vehicle purchase experience! If you're looking for a new car, do not hesitate to reach out to Karsten Becker. His easy-going demeanor, no-pressure sell, and outstanding professionalism, truly sets the benchmark as to how buying a car should be. From the very get-go, Karsten was patient with all of my questions, informative with copious amounts of knowledge of the vehicle I was purchasing, and responsive when I would call back with additional questions. In every instance of communication, I was his #1 customer -- even though he had phone call or someone else was there to visit. He made sure I was his complete focus until I walked out of the door or got off the phone. Although it took several weeks for my vehicle to come in, Karsten was steadfast, calming in the wake of any anxiety, and driven to provide nothing but exemplary customer service. The delivery process was truly outstanding. It didn't hurt that they were having a launch party for the new 2014 MDX. Not only was I able to pick up my car, but I had an enjoyable atmosphere with the most friendliest of staff, fantastic food, and some musical ambience to boot! Meredith made learning about the car extremely fun -- even my son was excited to be in the back seat. I happened to notice some of the new-car-sticker residue on the inside of the car and Meredith was quick to get someone out there and have the car cleaned up properly. She helped set up my garage door opener and phone with ease and the orientation process made wanting to review the owner's manual obsolete. Roy was terrific! He explained, with ease, everything I needed to know during the finance portion of the sale so I could make an informed decision. His honesty and upfront examples made me feel as though he had my best interests at heart. While I didn't get all of their "extended warranties" he didn't make me feel bad for passing anything up. All-in-all, the purchase experience exceeded my expectation and I'm quite convinced that if I ever had a problem, they would take care of me like family. I'll easily come back for my next purchase. More