Mungenast St. Louis Acura

What a fantastic vehicle purchase experience! If What a fantastic vehicle purchase experience! If you're looking for a new car, do not hesitate to reach out to Karsten Becker. His easy-going dem What a fantastic vehicle purchase experience! If you're looking for a new car, do not hesitate to reach out to Karsten Becker. His easy-going demeanor, no-pressure sell, and outstanding professionalism, truly sets the benchmark as to how buying a car should be. From the very get-go, Karsten was patient with all of my questions, informative with copious amounts of knowledge of the vehicle I was purchasing, and responsive when I would call back with additional questions. In every instance of communication, I was his #1 customer -- even though he had phone call or someone else was there to visit. He made sure I was his complete focus until I walked out of the door or got off the phone. Although it took several weeks for my vehicle to come in, Karsten was steadfast, calming in the wake of any anxiety, and driven to provide nothing but exemplary customer service. The delivery process was truly outstanding. It didn't hurt that they were having a launch party for the new 2014 MDX. Not only was I able to pick up my car, but I had an enjoyable atmosphere with the most friendliest of staff, fantastic food, and some musical ambience to boot! Meredith made learning about the car extremely fun -- even my son was excited to be in the back seat. I happened to notice some of the new-car-sticker residue on the inside of the car and Meredith was quick to get someone out there and have the car cleaned up properly. She helped set up my garage door opener and phone with ease and the orientation process made wanting to review the owner's manual obsolete. Roy was terrific! He explained, with ease, everything I needed to know during the finance portion of the sale so I could make an informed decision. His honesty and upfront examples made me feel as though he had my best interests at heart. While I didn't get all of their "extended warranties" he didn't make me feel bad for passing anything up. All-in-all, the purchase experience exceeded my expectation and I'm quite convinced that if I ever had a problem, they would take care of me like family. I'll easily come back for my next purchase. More

Great experience! Mungenast made purchasing a vehicle so easy and effortless. The sales team was professional and insightful to my needs and wants as a customer. Would highly recommend this dealership to an easy and effortless. The sales team was professional and insightful to my needs and wants as a customer. Would highly recommend this dealership to anyone in the market for a new or used vehicle! More

Karsten is a fantastic sales consultant. My experience was low to no pressure or sales pitch. Karsten simply provided me with ample information and enthusiasm about the vehicles I was interested in order was low to no pressure or sales pitch. Karsten simply provided me with ample information and enthusiasm about the vehicles I was interested in order to assist in my decision. I would absolutely recommend this dealership and Karsten to others and will continue to be a customer at this dealership when I need another vehicle. More

Karsten is the BEST dealer. We have worked with him for many many years and would not ever consider anyone else. He is thorough, detailed, friendly, knowledgeable, helpful, and everything else you would wa many many years and would not ever consider anyone else. He is thorough, detailed, friendly, knowledgeable, helpful, and everything else you would want or need in a dealer. Our experience with Acura and Karsten has always been A-1, top of the line! We highly recommend him as well as Acura. More

We've only had the RDX a weekend, but have had a GREAT experience so far with the helpfulness of the staff. Everyone was very friendly and wanting to make sure our buying experience was good. Our GREAT experience so far with the helpfulness of the staff. Everyone was very friendly and wanting to make sure our buying experience was good. Our son told us that we would be pleased with our car buying and I have to say he was correct. Thanks to everyone who did help us. More

Karsten and everyone at Mungenast St. Louis Acura were first class all the way. It was an seamless process that I would recommend to anyone. first class all the way. It was an seamless process that I would recommend to anyone. More

I hat car shopping! This is the second car that I have leased from Dave Mungenast St. Louis Acura. Karsten always makes it a much more pleasurable experience. leased from Dave Mungenast St. Louis Acura. Karsten always makes it a much more pleasurable experience. More

To change the HID headlights it was going to be over $700. Had it done elsewhere for $150 & they are no longer flickering. They charged $35 for both bulbs and an hour labor. I don't know why dealers $700. Had it done elsewhere for $150 & they are no longer flickering. They charged $35 for both bulbs and an hour labor. I don't know why dealers feel they can take advantage of people like that. More

Karsten Becker makes car buying a real pleasure, by being very helpful and knowledgeable, but not high pressure. This was the third car that we purchased from Karsten at St Louis Acura. very helpful and knowledgeable, but not high pressure. This was the third car that we purchased from Karsten at St Louis Acura. More

Karsten Becker really knows his cars and understands his customer's requirements. He is knowledgeable about how each car performs and can compare it to other makes/models. Karsten will help you decide whi customer's requirements. He is knowledgeable about how each car performs and can compare it to other makes/models. Karsten will help you decide which car -- as well as which options -- are best for the you. I would definitely recommend Karsten when purchasing a car. (P.S. I love my 2014 RLX!) More